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<div text-align:center;"><h3>'''Welcome to the ITwiki''' [http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>
<div text-align:center;"><h3>'''Welcome to the ITwiki'''<br>[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>


<div id="Main2" class="mainpage_row">
<div id="Duo_Enrollment" class="mainpage_box">
<h3 style="color:#DF7401">Protect your WP account with Duo [[Multifactor Authentication]]!</h3>
[[Multifactor Authentication]] is required for employee accounts, and strongly encouraged for all students.</h3>
</div><div id="About" class="mainpage_box">
<h3 style="color:#DF7401">About</h3>
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.  Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>
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<div id="Main" class="mainpage_row">
<div id="Main" class="mainpage_row">
<div id="About" class="mainpage_box">
<div id="Working_From_Home" class="mainpage_box"><h3 style="color:#DF7401">IT Resources for Students/Faculty/Staff</h3>
<h3 style="color:#DF7401">About</h3>
Looking for an overview of [[IT Resources]] or [[Resources for Working Remotely]]?  We put together an [[IT Resources]] and a '''summary of technology resources available for students, faculty, and staff''' as they continue their education and/or work remotely. '''Find more information at [[Remote Technology Resources]]'''.
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.  Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>
 
For employees looking for an overview of available resources for remote work, visit [[Resources for Working Remotely]] to learn about tools that can help you accomplish your work from home, in addition to the [[IT Resources]] list.
 
If looking for access to U and K drive, please review the above articles, specifically [[Resources_for_Working_Remotely#VPN_Required_Services|Resources for Working Remotely]].


<div id="Did_You_Know" class="mainpage_box">
Need software on a University imaged laptop? When connected via [[Resources_for_Working_Remotely#VPN_Required_Services|VPN]] you can get software from either the [[University_Software|Windows Software Center]] or the [[Mac_OS_Managed_Software_Center|Mac Managed Software Center]].
<h3 style="color:#DF7401">Did you know...</h3>
</div>
Looking for an overview of [[IT Resources]]?  We put together an [[IT Resources]] article that reviews topics discussed at the Information Technology Learning and Development Series session.
</div>
</div></div>


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<div id="Services" class="mainpage_row">
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<h3>User Services</h3>
<h3>User Services</h3>
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [[Resources for Working Remotely]]
* [[IT Resources]]
* [https://wpunj.edu/it/user-services/student-laptop-requirements.html Student Laptop Recommendations]
* [[:Category:Email|WPUNJ Account and Email Information]]
* [[:Category:Email|WPUNJ Account and Email Information]]
** [[Email Account Types]]
** [[Email Account Types]]
** [[Microsoft Office 365]]
** [[Online Archive|Email - Online Archive for Employee Accounts]]
** [[Online Archive|Email - Online Archive for Employee Accounts]]
** [[Multifactor Authentication]]
** [[Multifactor Authentication]]
*** [[Duo Universal Prompt|Universal Prompt]]
** [[Passwords]]
** [[Passwords]]
** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
* [[Emergency Notifications]]
* [[Emergency Notifications]]
* [[Phone and Voicemail System|Phone and Voicemail System Instructions]]
** [[Voicemail|Avaya Voicemail]]
* [[Announcements - Campus wide]]
* [[Announcements - Campus wide]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[:Category:Mobile|Mobile]]
* [[:Category:Mobile|Mobile]]
** [[Mobile Apps]]
* [[Special:AllPages|All Articles]]
* [[Special:AllPages|All Articles]]
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* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Apple|Apple Mac/iOS Articles]]
* [[:Category:Apple|Apple Mac/iOS Articles]]
* [[Online Collaboration Platforms]]
** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
** [[Webex|Webex all in one app]]
** [[Cisco WebEx Roomkits|Webex Roomkits]]
** [[Zoom]]
* [[Bitlocker]]
* [[Bitlocker]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[LinkedIn Learning|LinkedIn Learning (Lynda.com Learning Library)]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
* Campus Printing Resources
* Campus Printing Resources
** [[Printing|Printing to Pharos Uniprint Student Printers]]
** [[Printing|Printing to Pharos Uniprint Student Printers]]
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** [[:Category:Video Conferencing Services|Video Conferencing Services]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
*[[Qualtrics]]
*[[Qualtrics]]
*[[LinkedIn Learning]]
*[[Wacom]]


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<div class="mainpage_box">
<div class="mainpage_box">
<h3>Broadcast, Production & Support</h3>
<h3>Broadcast, Production & Support</h3>
* [[Illumira (formerly NJVid)]]
* [[YuJa]] (Replaced Illumira/NJVid)
* [[Event Video Recording]]
* [[Event Video Recording]]
* [[Search Committee Interviews]]
* [[Search Committee Interviews]]
</div>
<div class="mainpage_box">
<h3>Technology Services Department</h3>
* [[25Live]]
* [[Emergency Notifications]]
* [[WebCRD|Print Shop and WebCRD]]
* [[Voicemail|Voicemail Online]]


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<h3>Center for Teaching with Technology</h3>
<h3>Center for Teaching with Technology</h3>
* [[:Category:TeachwithTech|Center for Teaching with Technology]]
* [[:Category:TeachwithTech|Center for Teaching with Technology]]
** [[:Category:Blackboard|Blackboard]]
** [[Blackboard]]
** [[Blackboard Ultra]]
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
** [[:Category:Blackboard - Students|Blackboard - Students]]
** [[:Category:Blackboard - Students|Blackboard - Students]]
** [[Bb Mobile Learn|Bb Mobile Learn]]
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
** [[New Faculty Technology Orientation]]
** [[New Faculty Technology Orientation]]
** [[Lists|List Manager]]
** [[Respondus|Respondus Lockdown Browser and Monitor]]
* [[Course Evaluations]]
** [[Course Evaluations Open and Close Instructions]]
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* [[WP Connect]]
* [[WP Connect]]
* [[Banner Faculty & Advisor Class List]]
* [[Banner Faculty & Advisor Class List]]
* [[Faculty Load Module]]
* [[25Live]]
</div></div>
</div></div>


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<h3 style="color:#DF7401">Hours of Operation</h3>
<h3 style="color:#DF7401">Hours of Operation</h3>
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div>
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.
{{User Services Hours}}</div>
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
In-person Helpdesk Technology Support is located in the following locations:
In-person Helpdesk Technology Support is located in the following locations:
* Cheng Library Instruction & Research Technology Suite
* Cheng Library Instruction & Research Technology Suite
* Science East Room 3054
<!-- * Science East Room 3054-->
* 1600 Valley Road Room G061
* 1600 Valley Road Room G061
* College Hall Room 140</div>
<!-- * College Hall Room 140 --></div>
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<h3 style="color:#DF7401">Feedback</h3>
<h3 style="color:#DF7401">Feedback</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>

Latest revision as of 12:04, 28 August 2024

Welcome to the ITwiki
William Paterson University's public technology documentation repository.

Protect your WP account with Duo Multifactor Authentication!

Multifactor Authentication is required for employee accounts, and strongly encouraged for all students.

About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk Ticket

IT Resources for Students/Faculty/Staff

Looking for an overview of IT Resources or Resources for Working Remotely? We put together an IT Resources and a summary of technology resources available for students, faculty, and staff as they continue their education and/or work remotely. Find more information at Remote Technology Resources.

For employees looking for an overview of available resources for remote work, visit Resources for Working Remotely to learn about tools that can help you accomplish your work from home, in addition to the IT Resources list.

If looking for access to U and K drive, please review the above articles, specifically Resources for Working Remotely.

Need software on a University imaged laptop? When connected via VPN you can get software from either the Windows Software Center or the Mac Managed Software Center.

Services

User Services

Campus Computer Resources

Classroom Technology Support and Lending Services


Broadcast, Production & Support

Center for Teaching with Technology

Enterprise Network & Systems Services

Enterprise Information Services



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