Category:Collaborate Web Conferencing

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Use this address for Collaborate support issues 24x7!

Frequently asked Questions for Participants

Blackboard Collaborate Ultra

Blackboard Collaborate Ultra is a new version of the old Collaborate. The old version was difficult to access and wasn't always stable, based in part on dependency on the wrong kind of software. The new version is explicitly built for use in web browsers (Note: Google Chrome offers the best experience) and offers easier access and a more stable environment.

Navigating the documentation

Bb has a number of different Collaborate products including both Moodlerooms and the old version. Throughout the tutorials the interface will continually ask you if you're in the right place. You don't want to see content from the original version, you don't need Moodlerooms; We're using Collaborate Ultra and users should avoid guides for SAS, the Original Experience, and Moodlerooms.  



What's the Ultra Experience What's New Browser Support Roles  

Getting Started

Add a profile picture Audio/video Setup Find your way around Using the Tools  

Conducting a Meeting

Prepare for a session Start the Camera & Mic Monitor Participants Roles Share Content Edit Shared Content Application Sharing Issues Record Session Manage Raised Hands Promote Participants to Moderator  


Accessibility Live Closed Captioning FAQs for Moderators   Click Here to Contact Collaborate Support 24 hours a day, seven days a week!  



What is the Ultra Experience Getting Started      

Using Blackboard Collaborate

What is the Ultra Experience What browser should I use? How do I join a session Know the Views Add a Profile Picture Audio and Video Setup Session Best Practices Use the Tools    

Use this address for Collaborate support issues 24x7!

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