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<div text-align:center;"><h3>'''Welcome to the ITwiki''' [http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>
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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">'''Welcome to the ITwiki'''</div>
<div style="top:+0.2em; font-size:95%;">[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</div>
<!--<div id="articlecount" style="font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and counting.</div> -->
|}
<!--        PORTAL LIST ON RIGHT-HAND SIDE        -->
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* [[Special:AllPages|All Articles]]
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]


| style="width:13%; font-size:95%;" |
* [[:Category:Apple|Apple Mac/iOS]]
* [[:Category:Blackboard|Blackboard]]
* [[:Category:Mobile|Mobile]]
|}


==About==
<div id="Main" class="mainpage_row">
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
<div id="About" class="mainpage_box">
<h3 style="color:#DF7401">About</h3>
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>


{|class="wikitable" width=925 style="float: center;"  
<div id="Did_You_Know" class="mainpage_box">
!scope="col" style="background:#ff8c00;" | Did you know...
<h3 style="color:#DF7401">Did you know...</h3>
|-
Looking for an overview of [[IT Resources]]?  We put together an [[IT Resources]] article that reviews topics discussed at the Information Technology Learning and Development Series session.
|<center>Looking for an overview of [[IT Resources]]?  We put together an [[IT Resources]] article that reviews topics discussed at the Information Technology Learning and Development Series session.</center>
</div></div>
|}


{|class="wikitable" width=925 style="float: center;"  
<div id="Services" class="mainpage_row">
!scope="col" style="background:#ff8c00;" | Did you know...
<div class="mainpage_box">
|-
<h3>Services</h3>
|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10!  Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>--><!--<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft.  If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>--><center>[[Multifactor Authentication]] is here!  [[Multifactor Authentication]] is required for employee WPconnect and Email accounts as of April 3rd!</center>
|}


==Hours of Operation==
<div id="Services_Sections" class="mainpage_row">
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.
<div class="mainpage_box">
{{User Services Hours}}
<h3>User Services</h3>
==Support Locations==
In-person Helpdesk Technology Support is located in the following locations:
* Cheng Library Instruction & Research Technology Suite
* Science East Room 3054
* 1600 Valley Road Room G061
* College Hall Room 140
 
{|class="wikitable" width=925 style="float: left;"  
!scope="col" style="background:#ffe9c5;" colspan="2"| Services
|-
|colspan="1" style="width: 50%" style="vertical-align:top|
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [[:Category:Email|WPUNJ Account and Email Information]]
** [[Email Account Types]]
** [[Online Archive|Email - Online Archive for Employee Accounts]]
** [[Multifactor Authentication]]
** [[Passwords]]
** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
* [[Emergency Notifications]]
* [[Announcements - Campus wide]]
* [[Announcements - Campus wide]]
* [[:Category:Apple|Apple Mac/iOS]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[Computer Availability|Computer Lab Availability]]
* [[:Category:Mobile|Mobile]]
* [[:Category:Email|Email]]
* [[Special:AllPages|All Articles]]
* [[Online Archive|Email Archive]]
</div>
* [[Emergency Notifications]]
 
* [[Multifactor Authentication]]
<div class="mainpage_box">
* [[Passwords]]
<h3>Campus Computer Resources</h3>
* [[Affirmed/Preferred_First_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
* [[Computer Availability|Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road]]
* [[University_Software|Software Center]]
* [[University_Software|Software Center]]
* [[Mac OS Managed Software Center]]
* [[Mac OS Managed Software Center]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Apple|Apple Mac/iOS Articles]]
* [[Bitlocker]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[:Category:Software_Guides|Software Guides]]
<!-- * [[Generic Accounts]] -->
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[LinkedIn_Learning|LinkedIn Learning Library (Lynda.com)]]
* [[LinkedIn Learning|LinkedIn Learning (Lynda.com Learning Library)]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Printing]]
* Campus Printing Resources
* [[:Category:Workaround|Workarounds]]
** [[Printing|Printing to Pharos Uniprint Student Printers]]
* [[Voicemail|Voicemail Online]]
** [[WebCRD|Print Shop and WebCRD]]
* [[WebCRD]]
** [[Xerox]]
* [[Xerox]]
</div>
|colspan="1" style="width: 50%" style="vertical-align:top|
 
* [[:Category:IRT Media Services|Media Services]]
<div class="mainpage_box">
<h3>Classroom Technology Support and Lending Services</h3>
* [[:Category:IRT Media Services|Classroom Technology Support and Lending Services]]
** [[Classroom Technology Support]]
** [[3D Printing]]
** [[3D Printing]]
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[Search Committee Interviews]]
** [[Active Learning Classrooms]]
** [[Solstice|Solstice Pods]]
** [[Solstice|Solstice Pods]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
* [[:Category:TeachwithTech|Teaching with Technology]]
*[[Qualtrics]]
 
</div><br>
<div class="mainpage_box">
<h3>Broadcast, Production & Support</h3>
* [[Illumira (formerly NJVid)]]
* [[Event Video Recording]]
* [[Search Committee Interviews]]
 
</div>
 
<div class="mainpage_box">
<h3>Technology Services Department</h3>
* [[25Live]]
* [[WebCRD|Print Shop and WebCRD]]
* [[Voicemail|Voicemail Online]]
 
</div>
 
<div class="mainpage_box">
<h3>Center for Teaching with Technology</h3>
* [[:Category:TeachwithTech|Center for Teaching with Technology]]
** [[:Category:Blackboard|Blackboard]]
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
** [[:Category:Blackboard - Students|Blackboard - Students]]
** [[:Category:Blackboard - Students|Blackboard - Students]]
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** [[New Faculty Technology Orientation]]
** [[New Faculty Technology Orientation]]
** [[Lists|List Manager]]
** [[Lists|List Manager]]
</div>
<div class="mainpage_box">
<h3>Enterprise Network & Systems Services</h3>
* [[:Category:Network Services|Network Services]]
* [[:Category:Network Services|Network Services]]
** [[Wireless|Wi-Fi]]
** [[Getting Started: Wired|Wired]]
** [[Sponsored Guests|Sponsored Guests, Guest Wireless]]
** [[Eduroam]]
** [[Game Consoles and Other Devices]]
** [[Game Consoles and Other Devices]]
** [[Resnet]]
** [[Resnet]]
** [[Wireless|Wi-Fi]]
** [[Getting Started: Wired|Wired]]
** [[VPN Remote Access]]
** [[VPN Remote Access]]
|}


</div>


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<h3>Enterprise Information Services</h3>
* [[:Category:DotCMS|DotCMS]]
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== Feedback ==
<br clear=all>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].
<div id="mainpage_standard_footer" class="mainpage_row">
 
<div class="mainpage_box">
<!--
<h3 style="color:#DF7401">Hours of Operation</h3>
{|style="float: right;
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div>
|-
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
|
In-person Helpdesk Technology Support is located in the following locations:
[[https://www.instagram.com/wpunj_it/ [[File:Instagram.png|thumb|Follow us @wpunj_it]]]][[https://www.twitter.com/wpunj_it/ [[File:Twitter.png|thumb|Follow us @wpunj_it]]]]
* Cheng Library Instruction & Research Technology Suite
|} -->
* Science East Room 3054
* 1600 Valley Road Room G061
* College Hall Room 140</div>
<div class="mainpage_box">
<h3 style="color:#DF7401">Feedback</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>

Revision as of 11:22, 7 January 2020

Welcome to the ITwiki William Paterson University's public technology documentation repository.


About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk Ticket

Did you know...

Looking for an overview of IT Resources? We put together an IT Resources article that reviews topics discussed at the Information Technology Learning and Development Series session.

Services

User Services

Campus Computer Resources

Classroom Technology Support and Lending Services


Broadcast, Production & Support

Technology Services Department

Center for Teaching with Technology

Enterprise Network & Systems Services

Enterprise Information Services



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