Category:Help Desk: Difference between revisions
Jump to navigation
Jump to search
Created page with "<h3 style="color:#DF7401">Hours of Operation</h3> You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-7..." |
No edit summary |
||
| Line 3: | Line 3: | ||
{{User Services Hours}}</div> | {{User Services Hours}}</div> | ||
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3> | <div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3> | ||
In-person Helpdesk Technology Support | For In-person Helpdesk Technology Support please visit the Cheng Library Instruction & Research Technology Suite | ||
<div class="mainpage_box"> | <div class="mainpage_box"> | ||
<h3 style="color:#DF7401">Feedback</h3> | <h3 style="color:#DF7401">Feedback</h3> | ||
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div> | Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div> | ||
Revision as of 09:36, 20 October 2022
Hours of Operation
You may contact Information Technology by submitting a ticket, or calling our Helpdesk 973-720-4357.
Summer hours are in effect from May 18 - August 14.
Our regular workday schedule will be in effect during the week of May 25, June 15 and June 29 for holiday weeks. The University is closed Monday May 25, Friday June 19 and Friday July 3.
Summer/Extended Workday
- Monday–Thursday: 8:00AM-5:15PM (On-call support until 10pm for voicemail)
- Friday: Closed
- Saturday/Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Regular Workday Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Support Locations
For In-person Helpdesk Technology Support please visit the Cheng Library Instruction & Research Technology Suite
Feedback
Request an article, notify us of an error, or send a note by creating a ticket.Pages in category "Help Desk"
The following 65 pages are in this category, out of 65 total.