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Revision as of 09:53, 22 October 2019
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About
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
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Hours of Operation
You may contact Information Technology by submitting a ticket, or calling our Helpdesk 973-720-4357.
Regular Workday Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Support Locations
In-person Helpdesk Technology Support is located in the following locations:
- Cheng Library Instruction & Research Technology Suite
- Science East Room 3054
- 1600 Valley Road Room G061
- College Hall Room 140
Feedback
Request an article, notify us of an error, or send a note by creating a ticket.
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