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Welcome to IT Wiki William Paterson University's public technology documentation repository.

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About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.

Featured Articles
Blackboard - Faculty Blackboard - Students IT Policies Emergency Notifications Mac OS Managed Software Center MS Office and Adobe CC for faculty and staff personal use New Faculty Technology Orientation Center for Teaching & Learning with Technology Software Guides TV

Services
Announcements - Campus wide Audio-Visual Design and Production Collaborate Web Conferencing Computer Lab Availability Generic Accounts Laptop Reservation Service List Manager Media Services Network storage (U drive, K drive) Streaming Media TV Wi-Fi Workarounds Video Conferencing Services Voicemail Online VPN Remote Access

Did you know...
...that students can watch live IPTV on the campus network using a wide variety of devices including laptops, tablets, smartphones, and a traditional TV set through Roku? Access IPTV at www.wpunj.edu/tv

Hours of Operation

You may contact Information Technology by submitting a ticket, or calling 973-720-4357.

Summer hours are in effect from May 18 - August 14.
Our regular workday schedule will be in effect during the week of May 25, June 15 and June 29 for holiday weeks. The University is closed Monday May 25, Friday June 19 and Friday July 3.

Summer/Extended Workday

• Monday–Thursday: 8:00AM-5:15PM (On-call support until 10pm for voicemail)
• Friday: Closed
• Saturday/Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Regular Workday Schedule

• Monday–Thursday: 8:30AM-10:00PM
• Friday: 8:30AM-6:00PM
• Saturday: 9:00AM-5:00PM
• Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Feedback

Request an article, notify us of an error, or send a note by creating a ticket.