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Welcome to IT Wiki William Paterson University's public technology documentation repository.

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About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.

Featured Articles
Blackboard - Faculty Blackboard - Students IT Policies Emergency Notifications Mac OS Managed Installs & Updates MS Office and Adobe CC for faculty and staff personal use New Faculty Technology Orientation Center for Teaching & Learning with Technology Software Guides

Services
Announcements - Campus wide Audio-Visual Design and Production Collaborate Web Conferencing Computer Lab Availability Laptop Reservation Service Generic Accounts Network storage (U drive, K drive) Printing with GoPrint Web and GoPrint Labs TV Wi-Fi Workarounds Video Conferencing Services Voicemail Online VPN Remote Access

Did you know...
...that Mac users can install a number of custom applications themselves using Managed Software Update?

Hours of Operation

You may contact Information Technology by submitting a ticket, or calling 973-720-4357.

Regular Workday Schedule

• Monday–Thursday: 8:30AM-10:00PM
• Friday: 8:30AM-6:00PM
• Saturday: 9:00AM-5:00PM
• Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Feedback

Request an article, notify us of an error, or send a note by creating a ticket.