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|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10! Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>--><!--<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft. If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>--><center>[[Multifactor Authentication]] is here! [[Multifactor Authentication]] is required for employee WPconnect and Email accounts as of April 3rd!</center> | |<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10! Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>--><!--<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft. If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>--><center>[[Multifactor Authentication]] is here! [[Multifactor Authentication]] is required for employee WPconnect and Email accounts as of April 3rd!</center> | ||
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==Hours of Operation== | |||
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357. | |||
{{User Services Hours}} | |||
==Support Locations== | |||
In-person Helpdesk Technology Support is located in the following locations: | |||
* The Cheng Library Instruction & Research Technology Suite | |||
* Science East Room 3054 | |||
* 1600 Valley Road Room G061 | |||
* College Hall Room 140 | |||
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== Feedback == | == Feedback == | ||
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket]. | Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket]. | ||
Revision as of 10:32, 27 August 2019
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About
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
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Hours of Operation
You may contact Information Technology by submitting a ticket, or calling our Helpdesk 973-720-4357.
Regular Workday Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Support Locations
In-person Helpdesk Technology Support is located in the following locations:
- The Cheng Library Instruction & Research Technology Suite
- Science East Room 3054
- 1600 Valley Road Room G061
- College Hall Room 140
Feedback
Request an article, notify us of an error, or send a note by creating a ticket.