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!scope="col" style="background:#ff8c00;" | Did you know... | !scope="col" style="background:#ff8c00;" | Did you know... | ||
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|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10! Check out our article on [[Windows 10 Features]].--> | |<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10! Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>--> | ||
Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! | <center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft. If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center> | ||
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Having trouble opening an excel document you just downloaded? [[Excel_Files_From_Web_Dont_Open#Resolution|Check out this article for a resolution]] | Having trouble opening an excel document you just downloaded? [[Excel_Files_From_Web_Dont_Open#Resolution|Check out this article for a resolution]] | ||
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Revision as of 11:04, 31 October 2017
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About
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
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| Featured Articles |
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...that faculty and staff will no longer be subject to an e-mail quota? Your Online Archive mailbox will eliminate the need to create PST files, and will automatically archive older e-mail! 
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Hours of Operation
You may contact Information Technology by submitting a ticket, or calling 973-720-4357.
Summer hours are in effect from May 18 - August 14.
Our regular workday schedule will be in effect during the week of May 25, June 15 and June 29 for holiday weeks. The University is closed Monday May 25, Friday June 19 and Friday July 3.
Summer/Extended Workday
- Monday–Thursday: 8:00AM-5:15PM (On-call support until 10pm for voicemail)
- Friday: Closed
- Saturday/Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Regular Workday Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Feedback
Request an article, notify us of an error, or send a note by creating a ticket.