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| '''Helpdesk Resources''' ||  ||  || [https://www.youtube.com/watch?v=hThAuEAvmo4 WillypHacks: IT Resources] ||  
| '''Helpdesk Resources''' ||  ||  || [https://www.youtube.com/watch?v=hThAuEAvmo4 WillypHacks: IT Resources] ||  
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|-
| [http://www.wpunj.edu/it  - IT Home Page] || wpunj.edu/it ||  ||  ||  
| [http://www.wpunj.edu/it  IT Home Page] || wpunj.edu/it ||  ||  ||  
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|-
| [http://www.wpunj.edu/help  - WPUNJ Helpdesk] || wpunj.edu/help || [[Web Help Desk]] ||  ||  
| [http://www.wpunj.edu/help  WPUNJ Helpdesk] || wpunj.edu/help || [[Web Help Desk]] ||  ||  
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|-
| [http://www.wpunj.edu/itwiki  - IT Wiki Documentation] || wpunj.edu/itwiki ||  ||  ||  
| [http://www.wpunj.edu/itwiki  IT Wiki Documentation] || wpunj.edu/itwiki ||  ||  ||  
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|-
| [http://www.twitter.com/wpunj_help - WPUNJ IT Twitter] || twitter.com/wpunj_help ||  ||  ||  
| [http://www.twitter.com/wpunj_it WPUNJ IT Twitter] || twitter.com/wpunj_it ||  ||  ||  
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| '''WPconnect''' ||  ||  ||  ||  
| '''WPconnect''' ||  ||  ||  ||  
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|-
| - WPconnect Mobile 'App' shortcut ||  ||  || [https://www.youtube.com/watch?v=aE4qEAQjejc How-to: Create a Shortcut to WPconnect] ||  
| WPconnect Mobile 'App' shortcut ||  ||  || [https://www.youtube.com/watch?v=aE4qEAQjejc How-to: Create a Shortcut to WPconnect] ||  
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|-
| [http://www.wpunj.edu/365 '''Office 365'''] || wpunj.edu/365 || [[Microsoft Office 365]] || [https://www.youtube.com/watch?v=CwF76LORBSI Office 365 at WPU] & [https://www.youtube.com/watch?v=ZpWPNuIvkUc WillypHacks: Office 365] || [https://support.office.com/office-training-center https://support.office.com/office-training-center]
| [http://www.wpunj.edu/365 '''Office 365'''] || wpunj.edu/365 || [[Microsoft Office 365]] || [https://www.youtube.com/watch?v=CwF76LORBSI Office 365 at WPU] & [https://www.youtube.com/watch?v=ZpWPNuIvkUc WillypHacks: Office 365] || [https://support.office.com/office-training-center https://support.office.com/office-training-center]
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|-
| - Office iOS/Android Apps || Apple/Android App Stores || [[Microsoft_Office_365#Microsoft_Office_Mobile_Applications|Microsoft Office Mobile Applications]] ||  || [https://products.office.com/en-us/mobile/office https://products.office.com/en-us/mobile/office]
| Office iOS/Android Apps || Apple/Android App Stores || [[Microsoft_Office_365#Microsoft_Office_Mobile_Applications|Microsoft Office Mobile Applications]] ||  || [https://products.office.com/en-us/mobile/office https://products.office.com/en-us/mobile/office]
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| - WP Email on Mobile (Outlook) || Apple/Android App Stores ||  ||  || [https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6 https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6]
| WP Email on Mobile (Outlook) || Apple/Android App Stores ||  ||  || [https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6 https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6]
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|-
| - Microsoft Teams || Install from Software Center on WP computers || [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]] ||  || [https://support.office.com/en-us/teams https://support.office.com/en-us/teams]
| Microsoft Teams || Install from Software Center on WP computers || [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]] ||  || [https://support.office.com/en-us/teams https://support.office.com/en-us/teams]
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| [http://www.wpunj.edu/365 - Microsoft Office Download] || wpunj.edu/365 || [[Microsoft_Office_2016#Downloading_Office_2016_on_a_Personal_Machine_-_Employees_and_Students|Download and Install Microsoft Office on a Personal Machine]] ||  ||  
| [http://www.wpunj.edu/365 Microsoft Office Download] || wpunj.edu/365 || [[Microsoft_Office_365#Downloading_Office_on_a_Personal_Machine_-_Employees_and_Students|Download and Install Microsoft Office on a Personal Machine]] ||  ||  
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|-
| - FindTime || In Outlook/Outlook Web Access || [[Microsoft_Office_365#FindTime|FindTime]] ||  || [https://findtime.microsoft.com/ https://findtime.microsoft.com/]
| Scheduling Poll (Formerly FindTime) || In Outlook/Outlook Web Access || [[Microsoft_Office_365#Scheduling_Poll|Scheduling Poll]] ||  || [https://support.microsoft.com/en-us/topic/access-scheduling-poll-a8742e97-0b59-45c4-9359-23b582c64a27#OfficeVersion=Web/ https://support.microsoft.com/en-us/topic/access-scheduling-poll-a8742e97-0b59-45c4-9359-23b582c64a27#OfficeVersion=Web]
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| [http://www.wpunj.edu/qualtrics '''Qualtrics'''] || wpunj.edu/qualtrics || [[Qualtrics]] || [https://www.youtube.com/watch?v=E-DB3MqojDU Survey Creation] || [https://www.qualtrics.com/support/ https://www.qualtrics.com/support/]
| [http://www.wpunj.edu/qualtrics '''Qualtrics'''] || wpunj.edu/qualtrics || [[Qualtrics]] || [https://www.youtube.com/watch?v=E-DB3MqojDU Survey Creation] || [https://www.qualtrics.com/support/ https://www.qualtrics.com/support/]
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| [http://www.wpunj.edu/webex '''Webex'''] || wpunj.edu/webex || [[Webex]] ||  || [https://help.webex.com/ https://help.webex.com/]
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| [http://www.wpunj.edu/zoom '''Zoom'''] || wpunj.edu/zoom || [[Zoom]] ||  || [https://support.zoom.us/ https://support.zoom.us/]
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| '''Guest Wi-Fi''' ||  ||  ||  ||  
| '''Guest Wi-Fi''' ||  ||  ||  ||  
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| [http://www.wpunj.edu/sponsoredguest - Sponsored Guest Wi-Fi] || wpunj.edu/sponsoredguest || [[Sponsored Guests]] ||  ||  
| [http://www.wpunj.edu/sponsoredguest Sponsored Guest Wi-Fi] || wpunj.edu/sponsoredguest || [[Sponsored Guests]] ||  ||  
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|-
| - eduroam ||  || [[Eduroam]] || [https://www.youtube.com/watch?v=rmXXSd6xr2A Eduroam at WPU] || [https://www.eduroam.us/ https://www.eduroam.us/]
| eduroam ||  || [[Eduroam]] || [https://www.youtube.com/watch?v=rmXXSd6xr2A Eduroam at WPU] || [https://www.eduroam.us/ https://www.eduroam.us/]
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| '''Printing''' ||  ||  ||  ||  
| '''Printing''' ||  ||  ||  ||  
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| [http://www.wpunj.edu/webprint - Pharos Departmental Printing] || wpunj.edu/webprint || [[Xerox|Departmental Xerox Printers on Pharos]] || [https://www.youtube.com/watch?v=0uVv18mhL1A Printing with Pharos Uniprint] ||  
| [http://www.wpunj.edu/webprint Pharos Departmental Printing] || wpunj.edu/webprint || [[Xerox|Departmental Xerox Printers on Pharos]] || [https://www.youtube.com/watch?v=0uVv18mhL1A Printing with Pharos Uniprint] ||  
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| [http://www.wpunj.edu/webprint - Pharos Student Printing] || wpunj.edu/webprint || [[Printing|Student Uniprint/Pharos Printing]] || [https://www.youtube.com/watch?v=HdUVA6ZCYbI Student Printing with Uniprint] ||  
| [http://www.wpunj.edu/webprint Pharos Student Printing] || wpunj.edu/webprint || [[Printing|Student Uniprint/Pharos Printing]] || [https://www.youtube.com/watch?v=HdUVA6ZCYbI Student Printing with Uniprint] ||  
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| [http://www.wpunj.edu/printservices - Print Shop and WebCRD] || wpunj.edu/printservices || [[WebCRD]] || [https://www.youtube.com/watch?v=7yB_sSSa3xI Create a Print Order: WebCRD] ||  
| [http://www.wpunj.edu/printservices Print Shop and WebCRD] || wpunj.edu/printservices || [[WebCRD]] || [https://www.youtube.com/watch?v=7yB_sSSa3xI Create a Print Order: WebCRD] ||  
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|-
| - Design,Build, & Learn Lab (3D printing) || Library IRT Suite || [[3D Printing]] || [https://www.youtube.com/watch?v=pSA8wJGwqpM 3D Printing Lab] ||  
| Design,Build, & Learn Lab (3D printing) || Library IRT Suite || [[3D Printing]] || [https://www.youtube.com/watch?v=pSA8wJGwqpM 3D Printing Lab] ||  
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| '''More Tech Tips''' ||  ||  ||  ||  
| '''More Tech Tips''' ||  ||  ||  ||  
|-
|-
| - Software Centers ||  || [[University_Software|Software Center (WPUNJ PCs)]] & [[Mac_OS_Managed_Software_Center|Managed Software Center (WPUNJ Mac)]] ||  ||  
| Software Centers ||  || [[University_Software|Software Center (WPUNJ PCs)]] & [[Mac_OS_Managed_Software_Center|Managed Software Center (WPUNJ Mac)]] ||  ||  
|-
|-
| - Solstice Pods ||  || [[Solstice]] || [https://www.youtube.com/watch?v=JbjSx9fI42k Solstice at WPU] ||  
| Solstice Pods ||  || [[Solstice]] || [https://www.youtube.com/watch?v=JbjSx9fI42k Solstice at WPU] ||  
|-
|-
| - Hobart Hall Presentation Training Classroom || Hobart Hall 132A  || [[Search_Committee_Interviews|Search Committee Interviews using Hobart Hall 132A]] || ||  
| [http://www.wpunj.edu/ca Computer Lab Availability] || wpunj.edu/ca || [[Computer_Availability|Lab Computer Availablity]] || [https://www.youtube.com/watch?v=jIDvn73-23k Computer Availability Web App] ||  
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| [http://www.wpunj.edu/ca  - Computer Lab Availability] || wpunj.edu/ca || [[Computer_Availability|Lab Computer Availablity]] || [https://www.youtube.com/watch?v=jIDvn73-23k Computer Availability Web App] ||  
| [http://www.wpunj.edu/voicemail Online Voicemail & Phone] || wpunj.edu/voicemail || [[Voicemail]] || ||  
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| [http://www.wpunj.edu/voicemail  - Online Voicemail & Phone] || wpunj.edu/voicemail || [[Voicemail]] ||  ||
| [http://www.wpunj.edu/shuttletracker Campus Shuttle Tracking] || wpunj.edu/shuttletracker || [https://www.wpunj.edu/commuter/shuttle-bus-transportation Shuttle Bus Transportation Map] ||  ||  
|-
| [http://www.wpunj.edu/tv  - Philo IPTV] || wpunj.edu/tv || [[IPTV|Philo IPTV Services]] || [https://www.youtube.com/watch?v=K7op4aLqv6I IP TV (Philo)] ||
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| [http://www.wpunj.edu/shuttletracker - Campus Shuttle Tracking] || wpunj.edu/shuttletracker || [https://www.wpunj.edu/commuter/shuttle-bus-transportation Shuttle Bus Transportation Map] ||  ||  
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|-
| '''Security''' ||  ||  ||  ||  
| '''Security''' ||  ||  ||  ||  
|-
|-
| - Emergency Alerts ||  || [[Emergency Notifications]] ||  ||  
| Emergency Alerts ||  || [[Emergency Notifications]] ||  ||  
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|-
| [https://wpconnect.wpunj.edu/university/cellphone/default.cfm - RAVE Guardian App] || Apple/Android App Stores (do we want to include https://wpconnect.wpunj.edu/university/cellphone/default.cfm)? || [[Emergency_Notifications#Rave_Guardian_App|Rave Guardian App]] || [https://www.youtube.com/watch?v=ia0jXNJFg4o Campus Safety App: Rave Guardian] || [https://www.ravemobilesafety.com/support/ https://www.ravemobilesafety.com/support/]
| [https://wpconnect.wpunj.edu/university/cellphone/default.cfm RAVE Guardian App] || Apple/Android App Stores || [[Emergency_Notifications#Rave_Guardian_App|Rave Guardian App]] || [https://www.youtube.com/watch?v=ia0jXNJFg4o Campus Safety App: Rave Guardian] || [https://www.ravemobilesafety.com/support/ https://www.ravemobilesafety.com/support/]
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| [http://guide.duo.com/ - Duo Multifactor Authentication] || guide.duo.com || [[Multifactor_Authentication|Multifactor Authentication and the Duo App]] || [https://www.youtube.com/watch?v=F0TG3WTO_88 Installing the Duo App] [https://www.youtube.com/watch?v=q4WDggAxeTY Logging in with Duo Multifactor Authentication] [https://www.youtube.com/watch?v=hCYUd6Sp4Zs Using the Duo Device Management Portal] || [https://guide.duo.com/ https://guide.duo.com/]
| [http://guide.duo.com/ Duo Multifactor Authentication] || guide.duo.com || [[Multifactor_Authentication|Multifactor Authentication and the Duo App]] || [https://www.youtube.com/watch?v=F0TG3WTO_88 Installing the Duo App] [https://www.youtube.com/watch?v=q4WDggAxeTY Logging in with Duo Multifactor Authentication] [https://www.youtube.com/watch?v=hCYUd6Sp4Zs Using the Duo Device Management Portal] || [https://guide.duo.com/ https://guide.duo.com/]
|-
|-
| - Phishing & Online Scams ||  || [[Ten_Common_Sense_Steps#Email_Safely|Phishing, Scams and Email Safety]] ||  ||  
| Phishing & Online Scams ||  || [[SPAM|Phishing, Scams and Email Safety]] ||  ||  
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| '''Self-Directed Learning''' ||  ||  ||  ||  
| '''Self-Directed Learning''' ||  ||  ||  ||  
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|-
| [http://www.wpunj.edu/lynda  - Lynda.com (through WPconnect)] || wpunj.edu/lynda || [[Lynda|Lynda/LinkedIn Learning]] || [https://www.youtube.com/watch?v=2oAdCj2enX8 Lynda.com Learning at William Paterson University] || [https://www.linkedin.com/help/lynda https://www.linkedin.com/help/lynda]
| [http://www.wpunj.edu/bb Blackboard for Instructors] || wpunj.edu/bb || [[Blackboard]] ||  || [https://help.blackboard.com/Learn/Instructor https://help.blackboard.com/Learn/Instructor]
|-
| [http://www.wpunj.edu/bb - Blackboard for Instructors] || wpunj.edu/bb || [[Blackboard]] ||  || [https://help.blackboard.com/Learn/Instructor https://help.blackboard.com/Learn/Instructor]
|-
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| [http://www.wpunj.edu/bb  - Blackboard for Students] || wpunj.edu/bb || [https://help.blackboard.com/Learn/Student Student Blackboard Resources] ||  || [https://help.blackboard.com/Learn/Student https://help.blackboard.com/Learn/Student]
| [http://www.wpunj.edu/bb Blackboard for Students] || wpunj.edu/bb || [https://help.blackboard.com/Learn/Student Student Blackboard Resources] ||  || [https://help.blackboard.com/Learn/Student https://help.blackboard.com/Learn/Student]
|}
|}
[[Category:Software Guides]]
[[Category:Help Desk]]

Latest revision as of 12:03, 28 August 2024

Resources, Services & Links

This page provides an overview of Information Technology resources, services and links in one convenient place.

Service Where to Find It WP ITwiki article WP Video Resources  External Support Resources
Helpdesk Resources WillypHacks: IT Resources
IT Home Page wpunj.edu/it
WPUNJ Helpdesk wpunj.edu/help Web Help Desk
IT Wiki Documentation wpunj.edu/itwiki
WPUNJ IT Twitter twitter.com/wpunj_it
WPconnect
WPconnect Mobile 'App' shortcut How-to: Create a Shortcut to WPconnect
Office 365 wpunj.edu/365 Microsoft Office 365 Office 365 at WPU & WillypHacks: Office 365 https://support.office.com/office-training-center
Office iOS/Android Apps Apple/Android App Stores Microsoft Office Mobile Applications https://products.office.com/en-us/mobile/office
WP Email on Mobile (Outlook) Apple/Android App Stores https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6
Microsoft Teams Install from Software Center on WP computers Microsoft Teams https://support.office.com/en-us/teams
Microsoft Office Download wpunj.edu/365 Download and Install Microsoft Office on a Personal Machine
Scheduling Poll (Formerly FindTime) In Outlook/Outlook Web Access Scheduling Poll https://support.microsoft.com/en-us/topic/access-scheduling-poll-a8742e97-0b59-45c4-9359-23b582c64a27#OfficeVersion=Web
Qualtrics wpunj.edu/qualtrics Qualtrics Survey Creation https://www.qualtrics.com/support/
Webex wpunj.edu/webex Webex https://help.webex.com/
Zoom wpunj.edu/zoom Zoom https://support.zoom.us/
Guest Wi-Fi
Sponsored Guest Wi-Fi wpunj.edu/sponsoredguest Sponsored Guests
eduroam Eduroam Eduroam at WPU https://www.eduroam.us/
Printing
Pharos Departmental Printing wpunj.edu/webprint Departmental Xerox Printers on Pharos Printing with Pharos Uniprint
Pharos Student Printing wpunj.edu/webprint Student Uniprint/Pharos Printing Student Printing with Uniprint
Print Shop and WebCRD wpunj.edu/printservices WebCRD Create a Print Order: WebCRD
Design,Build, & Learn Lab (3D printing) Library IRT Suite 3D Printing 3D Printing Lab
More Tech Tips
Software Centers Software Center (WPUNJ PCs) & Managed Software Center (WPUNJ Mac)
Solstice Pods Solstice Solstice at WPU
Computer Lab Availability wpunj.edu/ca Lab Computer Availablity Computer Availability Web App
Online Voicemail & Phone wpunj.edu/voicemail Voicemail
Campus Shuttle Tracking wpunj.edu/shuttletracker Shuttle Bus Transportation Map
Security
Emergency Alerts Emergency Notifications
RAVE Guardian App Apple/Android App Stores Rave Guardian App Campus Safety App: Rave Guardian https://www.ravemobilesafety.com/support/
Duo Multifactor Authentication guide.duo.com Multifactor Authentication and the Duo App Installing the Duo App Logging in with Duo Multifactor Authentication Using the Duo Device Management Portal https://guide.duo.com/
Phishing & Online Scams Phishing, Scams and Email Safety
Self-Directed Learning
Blackboard for Instructors wpunj.edu/bb Blackboard https://help.blackboard.com/Learn/Instructor
Blackboard for Students wpunj.edu/bb Student Blackboard Resources https://help.blackboard.com/Learn/Student
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