IT Resources

Resources, Services & Links

This page provides an overview of Information Technology resources, services and links in one convenient place.

Service	Where to Find It	WP ITwiki article	WP Video Resources	External Support Resources
Helpdesk Resources			WillypHacks: IT Resources
IT Home Page	wpunj.edu/it
WPUNJ Helpdesk	wpunj.edu/help	Web Help Desk
IT Wiki Documentation	wpunj.edu/itwiki
WPUNJ IT Twitter	twitter.com/wpunj_it
WPconnect
WPconnect Mobile 'App' shortcut			How-to: Create a Shortcut to WPconnect
Office 365	wpunj.edu/365	Microsoft Office 365	Office 365 at WPU & WillypHacks: Office 365	https://support.office.com/office-training-center
Office iOS/Android Apps	Apple/Android App Stores	Microsoft Office Mobile Applications		https://products.office.com/en-us/mobile/office
WP Email on Mobile (Outlook)	Apple/Android App Stores			https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6
Microsoft Teams	Install from Software Center on WP computers	Microsoft Teams		https://support.office.com/en-us/teams
Microsoft Office Download	wpunj.edu/365	Download and Install Microsoft Office on a Personal Machine
Scheduling Poll (Formerly FindTime)	In Outlook/Outlook Web Access	Scheduling Poll		https://support.microsoft.com/en-us/topic/access-scheduling-poll-a8742e97-0b59-45c4-9359-23b582c64a27#OfficeVersion=Web
Qualtrics	wpunj.edu/qualtrics	Qualtrics	Survey Creation	https://www.qualtrics.com/support/
Webex	wpunj.edu/webex	Webex		https://help.webex.com/
Zoom	wpunj.edu/zoom	Zoom		https://support.zoom.us/
Guest Wi-Fi
Sponsored Guest Wi-Fi	wpunj.edu/sponsoredguest	Sponsored Guests
eduroam		Eduroam	Eduroam at WPU	https://www.eduroam.us/
Printing
Pharos Departmental Printing	wpunj.edu/webprint	Departmental Xerox Printers on Pharos	Printing with Pharos Uniprint
Pharos Student Printing	wpunj.edu/webprint	Student Uniprint/Pharos Printing	Student Printing with Uniprint
Print Shop and WebCRD	wpunj.edu/printservices	WebCRD	Create a Print Order: WebCRD
Design,Build, & Learn Lab (3D printing)	Library IRT Suite	3D Printing	3D Printing Lab
More Tech Tips
Software Centers		Software Center (WPUNJ PCs) & Managed Software Center (WPUNJ Mac)
Solstice Pods		Solstice	Solstice at WPU
Computer Lab Availability	wpunj.edu/ca	Lab Computer Availablity	Computer Availability Web App
Online Voicemail & Phone	wpunj.edu/voicemail	Voicemail
Campus Shuttle Tracking	wpunj.edu/shuttletracker	Shuttle Bus Transportation Map
Security
Emergency Alerts		Emergency Notifications
RAVE Guardian App	Apple/Android App Stores (do we want to include https://wpconnect.wpunj.edu/university/cellphone/default.cfm)?	Rave Guardian App	Campus Safety App: Rave Guardian	https://www.ravemobilesafety.com/support/
Duo Multifactor Authentication	guide.duo.com	Multifactor Authentication and the Duo App	Installing the Duo App Logging in with Duo Multifactor Authentication Using the Duo Device Management Portal	https://guide.duo.com/
Phishing & Online Scams		Phishing, Scams and Email Safety
Self-Directed Learning
LinkedIn Learning (through WPconnect)	wpunj.edu/lynda	LinkedIn Learning (Lynda.com)	LinkedIn Learning at William Paterson University	https://www.linkedin.com/help/lynda
Blackboard for Instructors	wpunj.edu/bb	Blackboard		https://help.blackboard.com/Learn/Instructor
Blackboard for Students	wpunj.edu/bb	Student Blackboard Resources		https://help.blackboard.com/Learn/Student