Computer Renewal Program New PC: Difference between revisions

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[[image:Crp-computers-stacked.JPG|right|400px]]
[[image:Windows_10_Logo.png|right|400px]]
Your computer was recently replaced through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.   
This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.   


'''If you currently have a laptop, please drop it off at the Information Technology Desk located in  Library Media Services, rm. 120 to have your files backed up and transferred to your new desktop or laptop.  If it's more convenient, you may also call the Help Desk at ext. 4357 and schedule an appointment to drop off the laptop in College Hall, suite 140.'''
If you are missing software, try '''searching''' for it in the [[Windows_10_Features#Start_Menu|Start Menu]].  If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.


If you are missing software, it may be located in the Software Center along with other university applications and can be downloaded at any time.  Search [[Software Center]] on the start menu or [https://www.wpunj.edu/helpdesk submit a ticket].
If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.  


If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by entering a ticket at www.wpunj.edu/help or by calling ext. 4357.  
All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed.  The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory.  All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.
 
For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.  


Thank you,
Thank you,
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* Learn more about new [[Windows 10 Features]]!
* Learn more about new [[Windows 10 Features]]!
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?
* Did you know that you can access your telephone [[voicemail]] online?
[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

Latest revision as of 13:17, 13 May 2022

Windows 10 Logo.png

This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try searching for it in the Start Menu. If you still can't find an application, it may be located in the Software Center along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by entering a ticket or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by entering a ticket or by calling 973-720-4357.

Thank you,

Computer Renewal Program Deployment Team

Additional Information