Difference between revisions of "Computer Renewal Program New PC"

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If you are missing software, try searching for it in the [[Windows_10_Features#Start_Menu|Start Menu]].  If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time.  Search for Software Center in the Start Menu.
 
If you are missing software, try searching for it in the [[Windows_10_Features#Start_Menu|Start Menu]].  If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time.  Search for Software Center in the Start Menu.
You can also request software by [https://www.wpunj.edu/helpdesk submitting a ticket].
 
  
 
If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.  
 
If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.  

Revision as of 13:16, 13 May 2022

Windows 10 Logo.png

This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try searching for it in the Start Menu. If you still can't find an application, it may be located in the Software Center along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by entering a ticket or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by entering a ticket or by calling 973-720-4357.

Thank you,

Computer Renewal Program Deployment Team

Additional Information