Online Collaboration Platforms

Platforms Currently Offered for Online Meetings

We currently have licenses with Zoom, Webex, and Microsoft Teams.

Etiquette and Best Practices

Here are some general guidelines when attending an online meeting.

Tips for Meeting Attendees and Hosts

1. Make sure to mute your microphone when you are not speaking or presenting.
2. Attendees are encouraged to turn their video on when attending meetings to help with overall engagement. If video is not possible, consider adding a professional picture.
3. Avoid creating additional noise if your microphone is not muted.
4. Consider using a virtual background if you want to limit distractions and add privacy.
5. Try to get the camera at eye level if possible. Doing this helps create a more direct sense of engagement with other participants.
6. You can make it easier to focus on your meeting if you turn off notifications. In Teams, if you set your availability to Do Not Disturb, you will not get pop up notifications.
7. Avoid Multi-tasking - You'll retain the discussion better and be more engaged if you refrain from replying to emails or text messaging during the meeting.
8. If you are planning on sharing content during the meeting, make sure you have the documents or links ready to go before the meeting begins.

Tips for Presenting

1. Have documents and other material opened and in the background before you start the meeting.
2. Make sure the lighting is good and the angle of your webcam is at eye level.
3. Looking directly at the camera will help create more engagement and active listening.
4. If the platform is new to you, do a test call with a co-worker and test all the features you plan to use before the meeting.
5. Share documents and agendas before the meeting.
6. Have a co-host manage the Chat function to reduce distraction.
7. When creating the meeting, be sure to select Mute on Entry.
8. Consider locking the meeting when all attendees are present for added security.
9. If you are presenting a Powerpoint, be sure to make it Full Screen.

Tech Tips and Troubleshooting

1. Use a headset with a built in microphone.
2. Install the full version for each platform. While you can join a meeting through your browser, it's a better experience if you have the full version installed on your computer. For University computers, please go to the Software Center.
3. If you are planning on sharing your screen with any of these platforms, install the full version to your computer.
4. If the video is lagging or there are disruptions in audio, consider turning off your video and/or dialing in with your phone for audio.

Comparing the Different Options

Microsoft Teams

1. Up to 250 attendees.
2. More then just video conferencing.
3. Keep one-on-one and group conversations organized in a threaded chat similar to text messaging. For group projects, a Teams chat might be more ideal then email chains.
4. Collaborate more efficiently with editing documents at the same time.
5. Schedule meetings in advance but you can also call one or more people right from your Teams chat to start an ad hoc meeting.
6. To add a professional picture in Microsoft Teams, Open the App and look for the settings icon on the top right. From there, you can add a picture and this will apply to all Microsoft Apps.
   
7. For Virtual Background requirements and steps, please see this link.
8. Live Closed Captioning is available on Teams. For steps on how to turn it on, please see this link.

Webex Events

1. Up to 1000 attendees.
2. Webex Events work well for larger audiences where most participants are there to see a presentation.
3. Attendees can be kept anonymous.
4. Threaded Q&A, prioritize Q&A, attention indicator, and instant feedback icons.
5. Make certain attendees presenters and panelists.
6. To add a professional picture in Webex, log in at wpunj.edu/webex. Select the settings icon on the top right and select My Profile. From there, you can add a picture.
   
7. Closed Captioning is available on Webex. You will need to designate someone to transcribe the meeting. See this link.

Webex Meetings

1. Up to 1000 attendees.
2. Create polls to keep attendees engaged.
3. To add a professional picture in Webex, log in at wpunj.edu/webex. Select the settings icon on the top right and select My Profile. From there, you can add a picture.
   
4. Closed Captioning is available on Webex. You will need to designate someone to transcribe the meeting. See this link.

Zoom

1. Up to 300 attendees.
2. Breakout Rooms are a great way break down your large meeting into smaller groups for a certain amount of time. See this link for more information.
3. Create polls to keep attendees engaged.
4. By default, any attendee can share their screen. You can disable this when you are creating the meeting. You can also disable this during the meeting by clicking the security button at the bottom of the screen and checking off the Allow participants to Share Screen.
5. To add a professional picture in Zoom, log in at wpunj.edu/zoom and make changes there.
   
6. For Virtual Background requirements and steps, please see this link.
7. Closed Captioning is available on Zoom. You will need to designate someone to transcribe the meeting. See this link.