Outlook 2011/2016 Delegates

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Outlook Delegates

Giving Access

If you frequently work with someone else's Outlook folders, you probably will want to add the other person's Outlook mailbox to your Outlook profile. Doing so will automatically open the other person's folders every time you open Outlook. The other mailbox appears in the Folder Pane beneath your Outlook mailbox folders.


1. Open Outlook and select Tools -> Account

Outlook Delegate.png



2. Select your account that you want to assign a delegate to and click “Advanced” in the bottom right

Outlook Delegate1.png

3. Select the “Delegates” tab in the new pop up window and then click the “+” button underneath the “Delegates who can act on my behalf:” field

Outlook Delegate2.png

4. Type in the username of your delegate -> Click on the user profile to select it -> Click Add

Outlook Delegate3.png

5. Adjust user permissions of the delegate accordingly and click “OK” to save the settings.

Outlook Delegate4.png

6. You should be able to see the delegate on your list

Outlook Delegate5.png

Adding The Mailbox to Your Outlook Client

If you have been given delegate access to a mailbox then you need to setup your account to access it.

1. Go to Tools > Account > Advanced -> Delegates

2. Select the “+” button under the “Open these additional mailboxes” field

Outlook Delegate6.png

3. Type and search the username of the account that you have been given access to. Select the user profile and click “Add”

Outlook Delegate7.png

4. To open the outlook files of the user, select File -> Open -> Open Other User’s Folder…

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5. Search the username, select the user and click “Open”

Outlook Delegate10.png

6. The user’s folders will be added in the Outlook Sidebar

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