Difference between revisions of "Remote Desktop"

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[[Category:Help Desk]]
 
[[Category:Help Desk]]
== Setting Up RDP ==
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__FORCETOC__
faculty and staff must first contact the helpdesk before they can get access to their office PC
 
  
== User Prerequisites ==
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==Setting Up Remote Desktop==
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Faculty and staff must first contact the helpdesk before they can get access to their office Windows PC.
  
User should have the Remote Desktop Application installed on their home computer. The software can be downloaded directly from Microsoft.
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==User Prerequisites==
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[[File:RDP_MacApplication.png‎|right]]
  
http://www.microsoft.com/en-us/download/search.aspx?q=remote+desktop+client
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#User should have the Microsoft Remote Desktop Application installed on their home computer. For Mac users the software can be downloaded from the Mac App Store.  
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#User must be connected to the university network via [[VPN_Remote_Access#VPN_Services|VPN]]
  
The above URL will return results for both Windows and Mac OS versions.
 
  
On the Mac OS once you have downloaded the disk image you should copy the Remote Desktop Client to your Applications folder.
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Once you've connected to the university network via the VPN.  start the Remote Desktop Application
 
Once you've connected to the university network via the VPN.  start the Remote Desktop Application
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[[File:RDP_Window.png‎]]
 
[[File:RDP_Window.png‎]]
  
*Note the form of the computer name. you MUST have the "unv.campus.wpunj.edu" in the name or the connection will not work.
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* Note the form of the computer name. you MUST have the "unv.campus.wpunj.edu" in the name or the connection will not work.
*Note you must be connected via the Cisco VPN Client (available for download at WPConnect). The web browser VPN will NOT work.
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* Note you must be connected via the Cisco VPN Client (available for download at WPConnect). The web browser VPN will NOT work.
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* You username should be typed as, USERNAME@unv.campus.wpunj.edu
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==Disconnecting==
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There are multiple ways to end a Remote Desktop Session.  Clicking the Power Button in the Start Menu presents several options. 
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[[File:End-Remote-Desktop-Session.jpg‎]]
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* You can disconnect from the session.  This will leave you logged into the PC and keep all your windows open until the next time you connect or log in locally.
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* You can sleep the remote PC.  This is '''not advisable''' because it will leave the PC unusable until someone can wake it up.
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* You can Shut Down the remote PC.  This is '''not advisable''' because it will leave the PC unusable until someone can physically turn it back on. 
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* You can restart the remote PC. 
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You can sign out also from the remote PC.  This is the same thing as logging out.  It is important to do this if anyone else needs to use the PC.
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[[Category:Apple]]

Latest revision as of 13:06, 27 May 2020


Setting Up Remote Desktop

Faculty and staff must first contact the helpdesk before they can get access to their office Windows PC.

User Prerequisites

RDP MacApplication.png
  1. User should have the Microsoft Remote Desktop Application installed on their home computer. For Mac users the software can be downloaded from the Mac App Store.
  2. User must be connected to the university network via VPN




Once you've connected to the university network via the VPN. start the Remote Desktop Application

RDP Application Folder.png

Once the application is running put the name of the computer in the "computer" window and then click connect.

RDP Window.png

  • Note the form of the computer name. you MUST have the "unv.campus.wpunj.edu" in the name or the connection will not work.
  • Note you must be connected via the Cisco VPN Client (available for download at WPConnect). The web browser VPN will NOT work.
  • You username should be typed as, USERNAME@unv.campus.wpunj.edu

Disconnecting

There are multiple ways to end a Remote Desktop Session. Clicking the Power Button in the Start Menu presents several options.

End-Remote-Desktop-Session.jpg

  • You can disconnect from the session. This will leave you logged into the PC and keep all your windows open until the next time you connect or log in locally.
  • You can sleep the remote PC. This is not advisable because it will leave the PC unusable until someone can wake it up.
  • You can Shut Down the remote PC. This is not advisable because it will leave the PC unusable until someone can physically turn it back on.
  • You can restart the remote PC.

You can sign out also from the remote PC. This is the same thing as logging out. It is important to do this if anyone else needs to use the PC.