Mac OS Managed Software Center

About

The university uses a program called Managed Software update to maintain the university supplied software installed on university supplied Mac OS machines. The Managed Software Update runs a periodic check for available updates. The software may be manually run by the user or a tech and does NOT require administrative permissions to run.

Managed Software Update resides in the /Applications/Utilities folder and can be run at any time the user wishes to check for updates so long as they are connected to the university network (ethernet, wireless or VPN):

Fig. 1: Checking for updates after being launched by the user

When Managed Update is run it will check against the central server for a list of available updates. It will also check the APPLE SUS for Apple supplied updates. When it finds updates it downloads the package installers. By IT default Managed Software Update will notify the user once every 5 days:

Fig. 2: Managed Update has found an update and is downloading the install package.

A message will appear listing the available updates, in this case the Office 2011 14.3.1 update :

Fig. 3: Window informing the user that there are available updates. Note that the user may postpone some installs. Some items are marked for an unattended install and will happen without user intervention. Also note the "optional installs" button.

Users can opt to do the update later if they are busy. Eventually installs will not wait. Below we see that 4 items are flagged for install. Certain items will have an “install by” date and if the user has not done the install. Newly imaged machines will have all items flagged.

Fig. 4: Managed Update is indicating that some items have passed their "install by" date. At this point the user still has the option of postponing updates.

Users can install with or without a logout depending on the item(s) to be installed. Some items require a logout.

Fig. 5: User has the option of having the computer do a logout to do updates. Useful for end of day updates. If a pending update requires a logout, then Managed Update will notify the user so that they may plan accordingly.

Eventually Managed Update will get aggressive with updates and display a message similar to the one below. Note the warning about saving work.:

Fig. 6: In this case the user has postponed updates to long. Managed update will display a stern warning.

If you have gotten the above warning do NOT ignore it. The machine will log you off regardless of what you are doing. If you are teaching a class it will happen while you are teaching. If you are working on a file, it will quit the program you are using. Do not ignore these warnings. We do our best to not mark items with "install by" dates. When such an item is marked it is an item that is extremely important. Do not take the warning lightly.

Optional Installs

There are certain items that are optional installs for all faculty and staff. They may install these items at will. They may select these by selecting the "optional installs" button. Note that some items carry a disclaimer.

Fig 7: In this example the user has initiated a manual update check. Managed Update has informed the user that they are up to date and gives them the option to look at optional installs

Fig 8: A partial list of available optional installs. The user (or tech) can also go here to remove a previously installed optional install. (Updated December 11, 2013)