Wireless Won't Connect: Difference between revisions

From William Paterson University - Information Technology's Wiki
Jump to navigation Jump to search
No edit summary
mNo edit summary
Line 13: Line 13:
[[File:Network_pane.png‎ ]]
[[File:Network_pane.png‎ ]]


3) Select Wi-Fi
3) Select Wi-Fi (make sure to select WP Wireless (5Ghz) ).


[[File:Select_wifi.png]]
[[File:Select_wifi.png]]

Revision as of 08:25, 17 November 2015

With the new authentication method used to connect to WP Wireless and some changes in Mac OS 10.10.x, occasionally a computer will fail to reconnect to wireless after sleeping or being off campus.

Wi-fi not connecting.png

Symptoms typically include the wifi icon repeatedly trying to connect or sometimes an exclamation point. To remedy this problem do the following:

1) Open System Preferences

System preferences.png

2) Select the "Network" pane.

Network pane.png

3) Select Wi-Fi (make sure to select WP Wireless (5Ghz) ).

Select wifi.png

4) Click "Connect" next to the 801.1X text.

Click connect.png

5) Enter your credentials if/when asked.

Enter university credentials.png

After a bit of background processing you should be connected and the wi-fi icon should change to the connected state.

Wifi-connected.png