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| <b><span style="color:#FF8C00">This article provides information on utilizing Webex. If you are looking for instructions for [[Phone and Voicemail System|Cisco Webex Calling App or information on utilizing a Cisco Phone, please see our new documentation.]]</span></b>
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| == What is Webex? ==
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| Webex is Cisco’s video and phone conferencing platform. It allows individuals to make, receive, and schedule phone calls, video calls, and conferences from any device. Webex meetings are highly immersive, providing HD video, wireless content sharing and much more. Webex Meetings and Events can have up to 1000 participants. Webex meeting would be more collaborative whereas Webex events are more ideal for presentations and a larger audience.
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| == Using the Webex App (Desktop) ==
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| === Installation ===
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| The full application is available through the [https://itwiki.wpunj.edu/index.php/University_Software Software Center] on University imaged machines. <br>
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| For personal machines, go to https://www.webex.com/downloads.html to install full application for your platform.<br>
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| After installing, you will need to sign in to the application:
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| #Select '''Sign in'''
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| #Enter your '''full WPU email address'''
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| #Sign in again with '''WPU login''' and '''Duo authentication'''.
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| === Interface Overview ===
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| [[File:WebexUI 1.png|750px|none|Webex App User Interface]]
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| '''Help'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">On Windows and Mac, you'll see Help at the bottom of your spaces list, which links you to Cisco help documentation.</div>
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| '''Spaces'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">Your group work takes place in spaces, either in groups or in direct messages with another person. They display prominently so you can get to them whenever you need to. Your most recently active spaces are at the top. If anyone has added you to a new team or space, you'll see it here too. When someone's posted a new message in the space, you'll see the bolded space name.</div>
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| '''Navigation Menu'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">Switch easily among your message, team, call, and meeting views. Messages appear by default, but your teams, calls, and meetings are just a click away. When you have unread messages in your spaces or teams, you'll see counters next to Messaging and Teams .</div>
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| '''Profile and Preferences'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">In the app header click your profile to update your picture or name, access your settings and preferences, and set your availability. If you have some important work to finish or are on a call, let people know that you don't want to be disturbed: whether that's for a few minutes or an entire day is up to you.</div>
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| '''Status'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">In the app header click Set a status , select a status from the list or create and share any status you want, so your colleagues know what you're up to.</div>
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| '''Search'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">In the app header, just click Search, meet, and call to search through the history of your conversations to find people you're talking to, spaces you're in, messages you received, and files you need.</div>
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| '''Filters'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">Click to see the available filters. Then, select a filter to show just the messages or spaces you want to see.</div>
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| '''Start a Conversation, Make a Call, or Add a Contact'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">In the app header, click , and select Send a direct message to create a direct message space between you and just one other person, or select Create a Space to start a group conversation. You can also select Make a call , or select Add a contact.</div>
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| '''Devices'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">In the app header on Windows and Mac, you can connect automatically with Webex devices from the Connect to a Device menu. When connected, you can share your screen, start a call, or open a space (on Webex Board). You can also connect to your desk phone from the menu to make calls and join meetings. If you have a lot of devices close by, you can set certain devices to not automatically connect.</div>
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| '''Activities'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">Whenever you're in a space, click the activity menu tabs to get access to all the different activities you can do:
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| ''Messages'' — Messages are where you chat with colleagues. We keep these messages secure so you can feel confident sharing your work ideas in Webex.
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| ''People'' — see who's in the space, or if you're a moderator you can add people to the space.
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| ''Content'' — find and see all your shared files, photos, links and whiteboard content.
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| ''Schedule'' — create a meeting from the space or get a list of meetings already scheduled for the space.</div>
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| '''Call/Meet'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">
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| ''Audio'' — make an audio call to a person or to people in a Space.<br>
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| ''Video'' — make a video call to a person or to people in a Space.</div>
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| '''Application Update Available'''
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| <div class="toccolours mw-collapsible mw-collapsed" style="width:700px">
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| [[File:CiscoWebex-Update-Icon.png|thumb|none]]
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| The Cisco Webex App will periodically prompt for an update by showing an icon in the sidebar. Click the green circle icon to relaunch Webex and install the newest application version.<br></div>
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| ==Cisco Webex Roomkit information==
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| If you are utilizing a room with a [[Cisco WebEx Roomkits]], please visit the [[Cisco WebEx Roomkits|Roomkit]] page for more information.
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| [[category:Software Guides]]
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| == Cisco 8841 Office Phone Overview ==
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| [[File:Cisco 8841 Guide.pdf|thumb|Cisco 8841 Guide]]
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| [[File:Cisco 8841 Guide Page 1.jpg|thumb|Cisco 8841 Guide Page 1]]
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| [[File:Cisco 8841 Guide Page 2.jpg|thumb|Cisco 8841 Guide Page 2]]
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| [[File:Cisco 8841 Guide Page 3.jpg|thumb|Cisco 8841 Guide Page 3]]
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| [[File:Cisco 8841 Guide Page 4.jpg|thumb|Cisco 8841 Guide Page 4]]
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