Remote Desktop: Difference between revisions
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[[Category:Help Desk]] | [[Category:Help Desk]] | ||
== Setting Up RDP == | == Setting Up RDP == | ||
faculty and staff must first contact the helpdesk before they can get access to their office PC | faculty and staff must first contact the helpdesk before they can get access to their office PC | ||
Revision as of 09:53, 27 March 2013
Setting Up RDP
faculty and staff must first contact the helpdesk before they can get access to their office PC
User Prerequisites
User should have the Remote Desktop Application installed on their home computer. The software can be downloaded directly from Microsoft.
http://www.microsoft.com/en-us/download/search.aspx?q=remote+desktop+client
The above URL will return results for both Windows and Mac OS versions.
On the Mac OS once you have downloaded the disk image you should copy the Remote Desktop Client to your Applications folder.
Once you've connected to the university network via the VPN. start the Remote Desktop Application
Once the application is running put the name of the computer in the "computer" window and then click connect.
- Note the form of the computer name. you MUST have the "unv.campus.wpunj.edu" in the name or the connection will not work.
- Note you must be connected via the Cisco VPN Client (available for download at WPConnect). The web browser VPN will NOT work.