Wireless: Difference between revisions

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==Coverage==
[[Getting Started]]
 
[[Coverage]]
 
William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.
William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.


'''NEWS:'''
==Troubleshooting==
[8-24-12] This Fall semester we are introducing a new method of wireless access authentication (Cisco ISE) simplifying access to the WPUNJ wireless network. This new authentication system will support all major WiFi mobile, gaming and other multimedia devices automatically or through self-provisioning improving the overall wireless access experience at WPUNJ. See getting started for more information.
===ISE Certificate Changes===
[4-11-12] We are happy to announce that this spring (2012) we have completed the last phase of the campus wireless project giving secure wireless access coverage (A,B,G,N) to all buildings on campus. We will continue to expand and replace old wireless technology with new as needed.
Generally speaking, Macs and PCs that are a part of the campus domain and that were not on operated on campus in the days prior to Friday 1/10/2014 will not be able to connect to any wireless networks such as WP Wireless.  
* Windows Domain computers need to be rebooted while plugged into an Employee Wired network segment in order to pick up the new GPO Policy
* Windows XP Machines must change the name of the ISE Certificate, as per step 14 of the following instructions: [[Windows XP]]
* MAC Laptop needs to run a manual software update from a wired faculty segment as per Wiki Instructions: [[Mac OS Managed Installs]]


Steps to update wireless certificate on UNV laptop (laptop will not join wireless)
# Plug an Ethernet cable into the laptop's Ethernet jack.
# Restart laptop (it may or may not pick up an IP in the BIOS)
# Wait about a minute on the Ctrl+Alt+Delete (login) screen
# Unplug the Ethernet cable from the laptop
# Have user login
# Check network status in the task bar to make sure it is connected to WP Wireless or WP Wireless 5Ghz
# Verify that internet is working by visiting a website like cnn.com.


[[Category:Network Services]]
[[Category:Network Services]]
[[Category:Mobile]]
[[Category:Mobile]]

Revision as of 15:31, 13 January 2014

Coverage

William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.

Troubleshooting

ISE Certificate Changes

Generally speaking, Macs and PCs that are a part of the campus domain and that were not on operated on campus in the days prior to Friday 1/10/2014 will not be able to connect to any wireless networks such as WP Wireless.

  • Windows Domain computers need to be rebooted while plugged into an Employee Wired network segment in order to pick up the new GPO Policy
  • Windows XP Machines must change the name of the ISE Certificate, as per step 14 of the following instructions: Windows XP
  • MAC Laptop needs to run a manual software update from a wired faculty segment as per Wiki Instructions: Mac OS Managed Installs

Steps to update wireless certificate on UNV laptop (laptop will not join wireless)

  1. Plug an Ethernet cable into the laptop's Ethernet jack.
  2. Restart laptop (it may or may not pick up an IP in the BIOS)
  3. Wait about a minute on the Ctrl+Alt+Delete (login) screen
  4. Unplug the Ethernet cable from the laptop
  5. Have user login
  6. Check network status in the task bar to make sure it is connected to WP Wireless or WP Wireless 5Ghz
  7. Verify that internet is working by visiting a website like cnn.com.