DotCMS: Difference between revisions

Latest revision as of 11:47, 5 April 2019

dotCMS 2.0 is the University's content management system for creating and updating webpages.

New Users

If you have not already received access to your department website, please contact the Help Desk (x4357) for further instructions.

You can access the dotCMS from any computer, on or off campus. Please start with the documentation below and contact us for further assistance and personal training where required.

Log-in for the dotCMS

Branding Guidelines

Your website has a certain amount of pre-defined content as part of our standard template. Should you choose to
start branding some of your content, you must follow our branding guidelines. The full documentation is available
in WPConnect. For the most part, you will need to follow the color guides, an example is listed to the right.

Use of Templates

Unless otherwise permitted, you must use our standard templates in all of your web pages.

Widgets and Special Content

At times you may wish to include special content, such as event feeds or slideshows. We make
certain code available to use though Widgets. Contact use for help in setting up a slideshow or
event feed. You may also choose to "Add Widget" to any content area you wish and follow the
form fields to add any public widget we have available.

Support and Documentation

All support and tutorials are available on this wiki and through the Web Help Desk system.

Support Tickets

All of our CMS support is now handled through the Web Help Desk software.

To make a request for support please follow the link above, log in, and fill out the ticket request form.

This will route your ticket through the appropriate person for resolution.

Here is an example form filled out, you need to select "Website" for the type of request and then
fill out the additional fields. Please make sure you add the link to the page or website where you
are encountering an issue.

Documentation

Accessing and Navigating the CMS [pdf]

Contents: Access CMS using a web browser; Use your WPUNJ credentials to log in; Select Website tab; Identify and navigate the CMS (Map)

Editing Files and Folders [pdf]

Contents: Access the CMS; Map of files and folders; Creating folders; Creating HTML pages; Adding new content; Editing Text; Adding a hyperlink;
Multiple content areas; Loading images and files; Adding a banner image; Adding a navigation bar; Finished product; Exit Gently

Save/Assign, Save/Publish [pdf]

Contents: Save/assign - adding edited documents to the workflow for approval; Save/publish - review and publish edited documents from the workflow

Inserting Images and Files [pdf]

Contents: Loading images and files for display on the university webpage

Creating and editing navigation menus [pdf]

Contents: Designate a file, folder, or link for display on the menu; set menu order; create a sub-menu; add a menu to a new webpage

Creating and editing page banners and labels [pdf]

Contents: Create a new banner; deploy banners; create and edit page labels; delete label

Add a function to the Calendar of Events [pdf]

DotCMS-InlineContentEditing Contents: Learn how to use teh inline content editing tools

@@ Line 1: / Line 1: @@
-dotCMS 2.0 is the Universities content management system for creating and updating webpages.
+dotCMS 2.0 is the University's content management system for creating and updating webpages.
+==New Users==
-== For New Users ==
+If you have not already received access to your department website, please contact the Help Desk (x4357) for further instructions.
-If you have not already received access to your department website, please contact the HELP desk for further instructions.
 You can access the dotCMS from any computer, on or off campus. Please start with the documentation below and contact us for further assistance and personal training where required.
 [http://www.wpunj.edu/admin Log-in for the dotCMS]
 === Branding Guidelines ===
@@ Line 15: / Line 13: @@
 Your website has a certain amount of pre-defined content as part of our standard template. Should you choose to <br/>
 start branding some of your content, you must follow our branding guidelines.  The full documentation is available <br/>
-in WPConnect.  For the most part, you will need to follow the color guides.
+in WPConnect.  For the most part, you will need to follow the color guides, an example is listed to the right.
 [[image:Webcolors.JPG|thumb|right]]
@@ Line 30: / Line 28: @@
 form fields to add any public widget we have available.
-== Support Documentation ==
+== Support and Documentation ==
+All support and tutorials are available on this wiki and through the Web Help Desk system.
+=== Support Tickets ===
+All of our CMS support is now handled through the [http://www.wpunj.edu/helpdesk Web Help Desk software].
+To make a request for support please follow the link above, log in, and fill out the ticket request form.
+This will route your ticket through the appropriate person for resolution.
+Here is an example form filled out, you need to select "Website" for the type of request and then <br/>
+fill out the additional fields.  Please make sure you add the link to the page or website where you <br/>
+are encountering an issue.
+[[image:Cmswebhelp.JPG]]
+=== Documentation ===
 [http://www.wpunj.edu/dotAsset/2586dcdf-b3d6-4be0-a988-487158b81e93.pdf Accessing and Navigating the CMS [pdf]]
@@ Line 71: / Line 87: @@
 <br/>
 [[DotCMS-InlineContentEditing]]
+'''Contents:''' Learn how to use teh inline content editing tools
+<br/>
-== Video tutorials ==
+<!--
+=== Video tutorials ===
 [http://www.wpunj.edu/dotAsset/a2b4b234-0a3b-4fcd-b898-bbc7d01c6ccf.swf dotCMS 2.0 upgrade overview / editing content]
@@ Line 79: / Line 99: @@
 [http://www.wpunj.edu/dotAsset/f48efc2d-deb2-4eb6-94c9-2918b375f79b.swf File upload and linking ( images, pdfs, links )]
+-->
 [[Category:dotCMS]]
-[[Category:help]]
+[[Category:Help Desk]]