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| == What is Webex? ==
| | #REDIRECT [[Phone and Voicemail System]] |
| Webex is Cisco’s video conferencing platform. It allows individuals to make, receive, and schedule video calls and conferences from any device. Webex meetings are highly immersive, providing HD video, wireless content sharing and much more. Webex Meetings can have up to 1000 participants. Webex meeting would be more collaborative whereas Webex events are more ideal for presentations and a larger audience.
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| == Using the Full Application ==
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| The full application is available through the [https://itwiki.wpunj.edu/index.php/University_Software Software Center] on University imaged machines. For personal machines, go to https://www.webex.com/downloads.html to install full application. '''Please note it is useful to have the full application installed but not required. It is best to schedule meetings through the web version.'''
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| == Using the Web Version ==
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| From your web browser, Webex is available at www.wpunj.edu/webex.
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| #Select '''Sign in''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex1.jpg | 750px]]</div>
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| #Enter your '''full WPU email address''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex2.jpg | 750px]]</div>
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| #Sign in again with '''WPU login''' and '''Duo authentication'''. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex3.jpg | 750px]]</div>
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| == Scheduling a Meeting from the Web ==
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| #Click '''Schedule.''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex12.PNG | 750px]]</div>
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| #Fill required sections. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Webex6.jpg | 750px]]</div>
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| #If you are creating the meeting for someone else, you can make another user the '''alternate host.''' Add everyone as attendees and then select the '''alternate host''' icon next to the user you would like to make the host. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex43.PNG | 750px]]</div> | |
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| == Starting and/or Joining a Meeting from the Web ==
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| '''A short video tutorial as well as additional information can be found on the [https://help.webex.com/en-us/nrbgeodb/Join-a-Webex-MeetingWebex Article about Joining a Webex Meeting].'''
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| Whoever creates the Meeting will be able to "start" the meeting. Once the meeting is started, attendees can "join."
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| #Once you have created a meeting or have been invited to a meeting, you can start or join the meeting from the Web. [[Webex#Starting_a_Meeting_from_Outlook|(Additionally, if sent a calendar invitation, the link to join or start the meeting can be found on your Outlook calendar.)]] ''' We suggest utilizing the Desktop App over the Web App when available'''<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex5.jpg | 300px]]</div>
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| #Click '''Start a Meeting''' or '''Join a Meeting''' and follow prompt to install webex.exe. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex03.PNG | 300px]]</div>
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| #Click '''Start Meeting''' or '''Join Meeting''' when you are ready. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex7.jpg | 300px]]</div>
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| #Once you start the meeting, others will be able to join. <div class="toccolours mw-collapsible innerollapse" style="width:300px">[[File:Webex8.jpg | 500px]]</div>
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| #As a host, If you click '''Participant''' at the top, you can edit settings for participants. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Webex9.jpg | 300px]]</div>
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| #In the middle of the window, you can turn your mic or camera on/off, share your screen, view participants, and more. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Webex10.jpg | 500px]]</div>
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| ==Audio Settings==
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| '''The default audio setting is to use your computer/headset. If you want to use your phone for audio, it is best to change before Joining or Starting a meeting.'''
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| For information on how to choose your audio and video settings before you join a meeting, visit https://help.webex.com/en-us/ibcbx/Webex-Teams-Choose-Your-Audio-and-Video-Settings-Before-You-Join-a-Meeting.
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| #To change the audio to your phone, notice the audio button at the bottom of the Start/Join page. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex33.PNG | 750px]]</div>
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| #Select the '''Call in''' option. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex34.PNG | 750px]]</div>
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| #Call the phone number listed and follow telephone prompts to enter the Access Code and Attendee ID. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex35.PNG | 750px]]</div>
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| #You can also use the '''Call me at''' option and enter your phone number and follow telephone prompts. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex37.PNG | 750px]]</div>
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| ==Starting a Meeting from Outlook ==
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| #Once a meeting is scheduled, it will appear on your Outlook calendar.
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| #You can start the meeting from the calendar event.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex6-3.jpg | 750px]]</div>
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| #Click '''Start a Meeting''' or '''Join a Meeting''' and follow prompt to install or open the webex app. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex03.PNG | 750px]]</div>
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| #Click '''Start Meeting''' or '''Join Meeting''' when you are ready. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex7.jpg | 750px]]</div>
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| #Once you start the meeting, others will be able to join. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex8.jpg | 750px]]</div>
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| #As a host, If you click '''Participant''' at the top, you can edit settings for participants. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex9.jpg | 750px]]</div>
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| #In the middle of the window, you can turn your mic or camera on/off, share your screen, view participants, and more. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Webex10.jpg | 750px]]</div>
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| ==Webex Events==
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| Webex Events work well for larger audiences where most participants are there to see a presentation. https://help.webex.com/en-us/ngd4k6q/Get-Started-with-Cisco-Webex-Events
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| #Log into '''[http://www.wpunj.edu/webex wpunj.edu/webex]'''
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| #Find '''Webex Events''' on the bottom left of the page. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex04.PNG | 750px]]</div>
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| #Click '''Schedule an Event''' in the '''Host an Event''' section. Note that whoever is hosting the event should schedule the event.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex05.PNG | 750px]]</div>
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| #Fill out all required sections. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:webex06.PNG | 750px]]</div>
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| #Under '''Attendees & Registration''' click '''Create an invitation list''' to invite attendees. This group would be the audience.<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:webex08.PNG | 750px]]</div>
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| #Under '''Presenters & Presentations''', click '''Create invitation list''' for Presenters and Panelists. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:webex09.PNG | 750px]]</div>
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| #Once everything is correct, click '''Schedule This Event.''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex10.PNG | 750px]]</div>
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| #Send email invitations and they will now show up in Outlook Calendars. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex11.PNG | 750px]]</div>
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| ==Webex Extension for Office 365==
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| #From your [https://outlook.office.com/calendar/ Calendar on Office 365] create a new calendar event and select '''More options''' in the lower right hand corner. <div class="toccolours mw-collapsible mw-collapsed" style="width:500px">[[File:Webex-extension0.png | 500px]]</div>
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| #Within the more options calender event screen, select the '''three dots''' [[File:Webex-extension4.jpg]] in the upper right hand corner and select '''Get Add-ins''' <div class="toccolours mw-collapsible innercollapse" style="width:500px">[[File:Webex-extension1.png | 500px]]</div>
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| #This will take you to the '''Add-Ins for Outlook'''. Select '''Admin-managed''' and select the add button under the '''Cisco Webex Meeting Scheduler''' extension. <div class="toccolours mw-collapsible mw-collapsed" style="width:500px">[[File:Webex-extension2.png | 500px|left]][[File:Webex-extension3.png | 500px|right]]</div>
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| #When you return back to the Outlook Calendar, you can now select '''the three dots''' [[File:Webex-extension4.jpg]] and select '''Cisco Webex Meeting Scheduler''' > '''Add Webex Meeting'''. <div class="toccolours mw-collapsible innercollapse" style="width:500px">[[File:Webex-extension5.png | 500px]]</div>
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| #The first time you utilize this add-in you will be prompted to log in. Please use your full WPUNJ email address on the first login screen. On the following login page use your username and password on the WPUNJ login page. After logging in to to the WPUNJ page you will be prompted for Duo Authentication.
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| #The WebEx Meeting information will be automatically added to description field of the Calendar event. <div class="toccolours mw-collapsible innercollapse" style="width:500px">[[File:Webex-extension6.png | 500px]]</div>
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| ==Webex Add-in for the Outlook Desktop Application==
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| The Webex add-in for Outlook can be installed thru the [[University Software|Software Center]] and the [[Mac OS Managed Software Center|Managed Software Center]] on WPU imaged machines.
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| ==Webex Application==
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| Additionally, Webex has the Outlook add-in available for download, from their website for other machines. [[www.wpunj.edu/webex]], you can find the Webex desktop application as well as the outlook add-in on the Downloads page.
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| #Open Outlook Desktop Client.
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| #You can utilize the Webex Add-in from the Home tab of Outlook within the Mail or Calendar sections of Outlook, or within scheduled or new appointments or meetings.
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| #From a new or existing appointment, select '''Add Webex Meeting''' and select '''Add Webex Meeting''' from the drop down
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| #Outlook will connect to Webex to generate a meeting invitation
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| #You will see text added to the meeting invite, but will not see the meeting information until the appointment is saved
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| #You can start your Webex from the '''Join meeting''' button in the meeting appointment a few minutes before your meeting is scheduled to begin.
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| <gallery mode="packed-hover">
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| File:Webex-extension-outlook1.png|Webex Add-in in Outlook Appointment
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| File:Webex-extension-outlook2.png|Webex meeting being generated
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| File:Webex-extension-outlook3.png|Webex information added to appointment
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| File:Webex-extension-outlook4.png|Webex Meeting information within the appointment
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| </gallery>
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| You can schedule and start meetings right from the Webex Application.
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| #Click '''Schedule''' and you can fill out the Outlook Meeting Invitation.
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| #Click '''Start''' to Start an upcoming meeting.
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| <gallery mode="packed-hover">
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| File:webex1-40.PNG|Webex Application
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| File:webex1-41.PNG|Webex Schedule Meeting
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| File:webex1-42.PNG|Webex Start Meeting
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| </gallery>
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| ==Useful tools==
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| We recommend testing Webex meetings and events if you have never used it before. Please see this Webex Help Center. https://help.webex.com/en-us/
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| #By default, whoever creates the meeting is the Host. You can change role by right-clicking on the participant. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex17.png | 750px]]</div>
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| #Screen sharing can be done by clicking the share button. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex13.png | 750px]]</div>
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| #Record your meeting using the record button. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex14.png | 750px]]</div>
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| #Invite more attendees and other options by clicking the 3 vertical dots. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex16.png | 750px]]</div>
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| #Ensure participants are on mute as soon as they enter the meeting so that the main presenter can be uninterrupted upfront. If necessary, the user can unmute themselves at a later time or the meeting host can unmute them. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex38.PNG | 250px]]</div>
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| #Avoid unauthorized screen/application sharing by unchecking “Anyone can share”. If necessary, the host can designate specific users as presenters in the course of the meeting. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex42.PNG | 250px]]</div>
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| #Once all the participants are in the meeting, the host can lock the meeting. Anyone trying to join after the meeting room has been locked will be placed in the lobby and will require authorization to enter the meeting. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex39.PNG | 250px]]</div>
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| #To avoid users being distracted by other participants, pin the video of the presenter for everyone in the meeting.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex40.PNG | 300px]]</div>
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| #In the event a participant is disruptive there are several actions the host can take. These are available by right clicking on the user in the participant panel. The key ones are Mute, Stop Video, and in extreme cases Expel the participant. If the room is locked, the user will not be able to return, unless authorized by the host.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex41.PNG | 250px]]</div>
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| ==Phone App==
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| You can download the Cisco Webex on your Phone. Please note these screencaps are on an iPhone and will be slightly different for other phones and operating systems.
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| [[File:Webex20a.png|500px|right]]
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| #Search for '''WebEx''' in the App Store. <!-- <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex18.png | 300px]]</div> -->
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| #Select '''GET''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex19.png | 300px]]</div>
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| #Select '''GET''' again to download the app. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex20.png | 300px]]</div>
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| #Open App. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex23.PNG | 300px]]</div>
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| #Select '''I Accept''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex24.PNG | 300px]]</div>
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| #Select '''Sign in''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex25.PNG | 300px]]</div>
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| #Sign in with your '''full email address'''. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex26.PNG | 300px]]</div>
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| #Enter Site URL. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex27.PNG | 300px]]</div>
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| #Login with WPU Credentials. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex28.PNG | 300px]]</div>
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| #Authenticate with Duo. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex29.PNG | 300px]]</div>
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| #If you have a meeting already set, you can select '''Join.''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex30.PNG | 300px]]</div>
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| #Select '''Join Meeting.''' <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex31.PNG | 300px]]</div>
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| #Enter Meeting Number which can be found in your email. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:webex32.PNG | 300px]]</div>
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| [[category:Software Guides]]
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