Identify a PC and MAC: Difference between revisions

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==Ways to identify a PC and a MAC==
==PC Computer Name ==
'''Finding your Computer Name on a Windows PC:'''
<br>
<br>


==Computer Name ==
1.On the bottom left-hand side please click on the Start Menu
This article explains how to find your computer name
[[File:windowsIcon.png|left|sub]]
<br>
<br>


'''Finding your Computer Name:'''
<br>2.A new window will appear, continue by simply typing “Name”, please note that you do not have to click anywhere before you can begin typing.
<br>
<br>
<br>
<br>


1. Click the Windows button in the bottom left corner . Alternatively, you can click the magnifying glass next to the Windows button .
3.Click on the first option shown below
[[File:Windows icon.png]]
<br>
[[File:ViewPcName.png|sub|500px]]
<br>
<br>
<br>
<br>


2. Type “About your PC “ Into the dialog box.
<br>4.A new window will open up as shown below, your computer’s name is labeled as “Device name”. Please see the image below for further clarification.
[[File:AboutPc.png|sub|500px]]
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<br>
[[File:1About your pc.png]]
<br>
 
 
==Finding your Serial Number on a Mac==
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<br>
<br>
<br>


3. Click “About your PC”
1.Move your cursor to the top left-hand side of your screen and click on the button shown below.
<br>
<br>
[[File:Aboutyoupc.png]]
[[File:AppleLogo.png|left|sub|frameless]]
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4. Your Computer's Service tag is displayed about halfway down the screen, under "Device Specifications"
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[[File:Service tag LI.png]]
2.A drop down menu will appear, click on “About This Mac”
<br>
[[File:AppleDropDown.png|sub|frameless]]
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<br>
<br>
<br>


3.Your computers name is denoted by the “Serial Number” as shown below.
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[[File:MacAboutDvice.png|sub|400px]]
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<br>


==Service tag or serial number ==
==Service tag or serial number ==
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==Dell==
==Dell==
Dell refers to its serial numbers as service tags
Dell refers to its serial numbers as service tags
* You can use Internet Explorer to find your service tag online. Click [http://support.dell.com/support/topics/global.aspx/support/my_systems_info/en/FindTagSysProfLicense?c=us&cs=19&l=en&s=dhs&~mode=popup here]. Agree to run the system profiler, and install the Dell System Profiler add-on.
* You can use Internet Explorer or any browser to find your service tag online. Click [https://www.dell.com/support/home/us/en/04 here].
===Laptop===
===Laptop===
[http://www.dell.com/support/troubleshooting/us/en/555/KCS/KcsArticles/ArticleView?docid=608970 Dell knowledgebase article: How to find the service tag on a Dell notebook computer?]<br clear=all>
[http://www.dell.com/support/troubleshooting/us/en/555/KCS/KcsArticles/ArticleView?docid=608970 Dell knowledgebase article: How to find the service tag on a Dell notebook computer?]<br clear=all>
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[[file:1373992234710.Desktop_Tag.JPG‎]]<br clear=all>
[[file:1373992234710.Desktop_Tag.JPG‎]]<br clear=all>
[[file:1371237707659.desktop_st.gif]]<br clear=all>
[[file:1371237707659.desktop_st.gif]]<br clear=all>
==Mac==
 
*Finding the serial number on a Mac is the same on both a laptop and a desktop. See instructions here: [[Mac Serial Number]]
*If you Mac won't turn on, follow the instructions in this [http://support.apple.com/kb/ht1349 Apple knowledgebase article].
==Printers==
==Printers==
You can find the service tag on the back of the printer:
You can find the service tag on the back of the printer:
{{#ev:youtube|NQFYgb5tskQ|600|left|Finding the service tag on a networked Dell printer}}
{{#ev:youtube|NQFYgb5tskQ|600|left|Finding the service tag on a networked Dell printer}}
{{#ev:youtube|CnwqPrKCgto|600|left|Printing the "Printer Settings" page on a networked Dell printer}}
{{#ev:youtube|CnwqPrKCgto|600|left|Printing the "Printer Settings" page on a networked Dell printer}}
Each product has a label that lists the unique serial number for the individual unit and a six-character product unit. The easiest place to locate this tag is on the back of the machine. Please DO NOT attempt to open the machine panels and door, as this can severely damage the machine.  Please consult the Help  Desk  if you need to access the doors. 
[[File:Printerserial.png|thumb|center]]
Each printer type varies depending on make and model but generally it is in the back of the unit. 
Please use this link for more detailed information. On how to find the serial number on the printer. 
https://supportvideos.ext.hp.com/detail/video/1245168283001/how-to-find-your-printer-name-or-number
https://support.hp.com/in-en/product/hp-laserjet-enterprise-mfp-m630-series/6771914/document/c03939782/ 


[[Category:Help Desk]]
[[Category:Help Desk]]
[[Category:Windows]]
[[category:Software Guides]]
[[category:TC Portal]]

Latest revision as of 10:03, 16 September 2021

PC Computer Name

Finding your Computer Name on a Windows PC:

1.On the bottom left-hand side please click on the Start Menu

WindowsIcon.png




2.A new window will appear, continue by simply typing “Name”, please note that you do not have to click anywhere before you can begin typing.

3.Click on the first option shown below
ViewPcName.png


4.A new window will open up as shown below, your computer’s name is labeled as “Device name”. Please see the image below for further clarification. AboutPc.png


Finding your Serial Number on a Mac



1.Move your cursor to the top left-hand side of your screen and click on the button shown below.

AppleLogo.png




2.A drop down menu will appear, click on “About This Mac”
AppleDropDown.png

3.Your computers name is denoted by the “Serial Number” as shown below.
MacAboutDvice.png

Service tag or serial number

This article explains how to find your device serial number or service tag.

Dell

Dell refers to its serial numbers as service tags

  • You can use Internet Explorer or any browser to find your service tag online. Click here.

Laptop

Dell knowledgebase article: How to find the service tag on a Dell notebook computer?
1371236862913.inspiron02 st.gif

Desktop

Dell knowledgebase article: How to find the service tag on a Dell desktop computer?
The service tag number will be usually be found on the back of the computer case, but it may be located on the top or side of the system.
1373992234710.Desktop Tag.JPG
1371237707659.desktop st.gif

Printers

You can find the service tag on the back of the printer:

Finding the service tag on a networked Dell printer
Printing the "Printer Settings" page on a networked Dell printer

Each product has a label that lists the unique serial number for the individual unit and a six-character product unit. The easiest place to locate this tag is on the back of the machine. Please DO NOT attempt to open the machine panels and door, as this can severely damage the machine. Please consult the Help Desk if you need to access the doors.

Printerserial.png

Each printer type varies depending on make and model but generally it is in the back of the unit.

Please use this link for more detailed information. On how to find the serial number on the printer.

https://supportvideos.ext.hp.com/detail/video/1245168283001/how-to-find-your-printer-name-or-number

https://support.hp.com/in-en/product/hp-laserjet-enterprise-mfp-m630-series/6771914/document/c03939782/

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