Category:Network Services: Difference between revisions

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== Overview ==
== ENS Overview ==


Enterprise Network Services is responsible for the design, implementation and support of the University's wired and wireless network infrastructure connecting students faculty and staff to the University's information resources and the Internet.</p>
<p>Enterprise Network Services is responsible for the design, implementation and support of the University's wired and wireless network infrastructure connecting students faculty and staff to the University's information resources and the Internet.</p>
<p>
<p>
What makes our wired and wireless infrastructure?</p>
What makes our wired and wireless infrastructure?</p>
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   <li>Core equipment (high speed 10G core aggregation switches)</li>
   <li>Core equipment (high speed 10G core aggregation switches)</li>
   <li>Edge equipment (routers, firewall, traffic controller, intrusion systems)</li>
   <li>Edge equipment (routers, firewall, traffic controller, intrusion systems)</li>
   Building equipment (aggregation gig switches)</li>
   <li>Building equipment (aggregation gig switches)</li>
   Security equipment (Clean Access authentication servers)</li><br>
   <li>Security equipment (Clean Access authentication servers)</li><br>
</ul><br>
</ul><br>


<b>Wireless</b><ul>
<b>Wireless</b><ul>
   <li>Building wireless equipment (A,B,G,N radio access points)</li>
   <li>Building wireless equipment (A,B,G,N,AC radio access points)</li>
   <li>Wireless control systems and LAN controllers (wireless aggregation & management)</li>
   <li>Wireless control systems and LAN controllers (wireless aggregation & management)</li>
   <li>Wireless security equipment (Clean Access authentication servers)</li>
   <li>Wireless security equipment (Clean Access authentication servers)</li>
</ul>
</ul>


== Wireless ==
== Wireless ==


Need to connect to our network? Check out the articles below for help configuring your devices.<br>
<h4>[[Getting Started: Wireless]]</h4>


<h4>[[Getting Started]]</h4>
<h4>[[Wireless Network Coverage]]</h4>
 
<h4>[[Coverage]]</h4>


William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.
William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.
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== Remote Access ==
== Remote Access ==
William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for '''faculty and staff only and must first be authorized by a Help Desk request.'''<br><br>
Please view the article located [https://itwiki.wpunj.edu/index.php/VPN_Remote_Access here] for more information. [https://itwiki.wpunj.edu/index.php/VPN_Remote_Access VPN Remote Access]


<h4> Introduction to Remote Access (Faculty/Staff)</h4>
== ResNet ==
 
William Paterson University provides a VPN option for remote access into its computing and network environment.
 
'''VPN'''
Virtual Private Network (VPN) access is a form of remote access. Providing that you have a fast enough connection to the University's network through a commercial ISP then you can access any data and applications the same way you do from your office at the University. The VPN software authenticates you as a valid WPUNJ node and in addition it will encrypt all your data enhancing your data transmission security. Check your local ISP for Cable or DLS modem services.
 
 
<h4>How do I install and use the VPN software at WPUNJ?</h4>
 
In order to use the VPN software you must first obtain a valid WPUNJ Email/user account. The VPN software can be downloaded through the University portal WPCONNECT from the Employee tab and under the Available Application window frame.
 
Click here for the [[Universal Anyconnect VPN installation]] instructions.
 
 
'''What are the most common problems associated with the usage of the VPN client? '''
 
Using AOL, CompuServe, NetZero, etc. and any ISP providing a customized proprietary browser.
 
 
'''Who do I contact for HELP?'''
 
Contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]
 
 
 
<h4>Introduction to VPN</h4>
 
'''What is a VPN?'''
VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. 
When should you use a VPN Connection?
 
The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>
 
When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.
 
'''Disclaimer: William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided..'''
 
<div class="center" style="width:auto;margin-left:auto;color:red;margin-right:auto;">
!!!WARNING!!!
 
The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime. Click here to review the export compliance regulations.}</div>
 
 
 
== Resnet ==
 
<h4> Welcome to the ResNET!</h4>
 
 
Your high-speed access to the Internet and all University's computing resources.
 


<h4>Windows Users</h4>
=== Welcome to ResNet ===


<ul>
<ul>
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</ul>
</ul>
<p>&nbsp;</p>
<p>&nbsp;</p>
<br />


 
=== Wireless Access ===
<h4>Wireless Access</h4>


William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.
William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.
Line 116: Line 62:




<h4>Wired Access</h4>
=== Wired Access ===


Every dorm / apartment room has 1 port allocated per student for network connectivity.  All Operating Systems and machine types are supported (Windows, Linux, Apple) via the wired network.  Home networking devices (routers, switches, wireless access points, hubs) are not permitted, will not work with our network, and will be confiscated when discovered.
Every dorm / apartment room has 1 port allocated per student for network connectivity.  All Operating Systems and machine types are supported (Windows, Linux, Apple) via the wired network.  Home networking devices (routers, switches, wireless access points, hubs) are not permitted, will not work with our network, and will be confiscated when discovered.
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<h4>Game Console</h4>
=== Game Consoles And Other Media Devices ===
 
<b>[https://itwiki.wpunj.edu/index.php/Game_Consoles_and_Other_Devices Getting Started: Game Consoles and Other Media Devices]</b>
<br />
<br />
 
=== Report a Problem ===
 
[https://help.wpunj.edu Please use this link to report a problem]


Console


Sony PS3, Microsoft XBOX 360 and Nintendo Wii are supported on the ResNET network.  Please contact ResNET at x3967 or ResNET@wpunj.edu for further instructions on how to set up your gaming console.
<h4>Keep Your Computer Information Secure </h4>


''[[Ten Common Sense Steps]]''
   
   
Please have the following information handy:
'''Protect your computer'''
 
<ol>
<ol>
<li>Name
<li>Contact Number
<li>Building
<li>Room Number
<li>Expected Graduation Date
<li>Email Address
<li>System
<li>System MAC Address


<ul>
  <li>[[Ten Common Sense Steps#Update Your Operating System|Update Your Operating System]]: As operating system flaws are discovered, vendors release patches to cover security holes—install these patches regularly to stay secure!
<li>[http://www.ehow.com/how_5875694_mac-address-ps3.html How to find MAC Address for PS3]
<li>[http://www.ehow.com/how_5875689_mac-address-xbox-360.html How to find MAC Address for XBOX 360]
<li>[http://www.ehow.com/how_5877749_mac-address-wii.html How to find MAC Address for Nintendo Wii]
</ul></ol>


  <li>[[Ten Common Sense Steps#Use Your Computer's Firewall|Use Your Computer's Firewall]]: Make sure that your computer's firewall is turned on.
 
<li>[[Ten Common Sense Steps#Install and Update Antivirus Software|Install and Update Antivirus Software]]: Download the latest antivirus software and make sure its auto-update feature is turned on to ensure continued protection.</ol>


<p>'''Protect your identity and personal information:'''</p>


<h4>Mobile/Tablet Device</h4>
<ol start="4">


  <li>[[Ten_Common_Sense_Steps#EmailSafely|Email Safely]]: Identify fraudulent emails and immediately delete them. Only open expected attachments from people you know.


For Mobile / Tablet Devices please follow the steps outlined below:
  <li>[[Ten Common Sense Steps#Safeguard Your Personal Information|Safeguard Your Personal Information]]: Don't send or post your Social Security Number, bank account number, passwords, or any other private information on the web.
 
  <li>[[Ten Common Sense Steps#Protect Your Passwords|Protect Your Passwords]]: Use good password practices to keep your information safe.
  <li>[[Ten Common Sense Steps#Remember to Log Out of Web Applications|Remember to Log Out of Web Applications]]: If you're using a public machine, remember to explicitly log out and quit the browser before you walk away.
 
  <li>[[Ten Common Sense Steps#Be careful When Using Wireless Networks|Be careful When Using Wireless Networks]]: Never use an insecure wireless internet connection (e.g., internet cafe or random connection you pick up) when banking, buying or sending private information over the web.
 
  <li>[[Ten Common Sense Steps#Data Security|Data Security]] - Learn about what you can do to keep sensitive data safe.
  <li>[[Ten Common Sense Steps#Think Before You Share|Think Before You Share]]: Do not share copyrighted material. Read the IT Services File Sharing policy and find out how to disable file sharing on the most common peer-to-peer clients.
</ol>


<ol>
<li>Connect to the WPUNJNet SSID
<li>Attempt to access the internet
<li> When redirected to Cisco NAC Web site, enter your WPConnect Username / Password
<li>Once you have authenticated you will have full internet access.
</ol>


<p>&nbsp;</p>
<p>&nbsp;</p>
== Report a Problem ==
<br />
<p>&nbsp;</p>
[https://webapps.wpunj.edu/misc/resnet/ Please use this link to report a problem]


<p>&nbsp;</p>
== WPUNJNet ==


== Keep Your Computer Information Secure ==
[[Image:Wpunjcorewide2.png|left|500px|alt=WPUNJ Backbone]]
<p>&nbsp;</p>


''[[Ten Common Sense Steps]]''
[https://itwiki.wpunj.edu/images/thumb/c/c0/Wpunjcorewide2.png/800px-Wpunjcorewide2.png Click here for a larger version of the graphic]
'''Protect your computer'''


<ol>
  <li>Update Your Operating System: As operating system flaws are discovered, vendors release patches to cover security holes—install these patches regularly to stay secure!
  <li>Use Your Computer's Firewall: Make sure that your computer's firewall is turned on.
  <li>Install and Update Antivirus Software: Download the latest antivirus software and make sure its auto-update feature is turned on to ensure continued protection.</ol>


<p>'''Protect your identity and personal information:'''</p>
Today, the WPUnjNet backbone consists of four Cisco 6500 10 Gigabit core switches and two Cisco Nexus 7000 10 Gigabit core switch strategically located across the campus optimized for performance and bandwidth. Fault-tolerance between the Gigabit switches is accomplished by using a redundant path from and to each Gigabit switch. Routing is accomplished by utilizing the same Gigabit technology capable of wire-speed routing. A total of 220 Virtual LANs (VLANs) are connected to this 10 gigabit core fabric.


<ol start="4">
  <li>Email Safely: Identify fraudulent emails and immediately delete them. Only open expected attachments from people you know.
  <li>Safeguard Your Personal Information: Don't send or post your Social Security Number, bank account number, passwords, or any other private information on the web.
  <li>Protect Your Passwords: Use good password practices to keep your information safe.
  <li>Remember to Log Out of Web Applications: If you're using a public machine, remember to explicitly log out and quit the browser before you walk away.
  <li>Be careful When Using Wireless Networks: Never use an insecure wireless internet connection (e.g., internet cafe or random connection you pick up) when banking, buying or sending private information over the web.
  <li>Data Security - Learn about what you can do to keep sensitive data safe.
  <li>[[Ten_Common_Sense_Steps#Think_before_you_share]]: Do not share copyrighted material. Read the IT Services File Sharing policy and find out how to disable file sharing on the most common peer-to-peer clients.
</ol>


Our WPUNJ wireless network consists of 652 Cisco Aironet 3500 access points strategically located across the campus controlled by a redundant Cisco Wireless Control System and Wireless Line Controller backend. Because of the robust wireless architecture, all residence halls have complete wireless coverage down to each individual room. In addition, all classrooms and faculty/staff offices have full wireless coverage.




The WPUnjNet is connected to the Internet via a dual-homed connection for redundancy. A 500Mbps Ethernet circuit provided by NJEDge.Net and a 500Mbps circuit provided by Lightpath constitute our total internet access. The total number of networked PCs, hosts and servers at the University is currently 5000 and rapidly growing. General remote access is provided via Cisco VPN AnyConnect secure access.


<p>&nbsp;</p>


== WPUnjNET ==
All nine campus dormitories (Century, Hillside , Towers, Heritage, Pioneer, White, Matelson Hall, High Mountain East and West) are joined to the University network backbone bringing the potential number of resident student nodes at the University to over 2000.






[[:Category:Network Services|Network Services]]
[[:Category:Network Services|Network Services]]

Latest revision as of 13:17, 7 October 2019

ENS Overview

Enterprise Network Services is responsible for the design, implementation and support of the University's wired and wireless network infrastructure connecting students faculty and staff to the University's information resources and the Internet.

What makes our wired and wireless infrastructure?

Wired

  • Physical optical fiber plant (optical fiber from building to building)
  • Horizontal/Vertical risers distribution (building optical and copper wire distribution)
  • Core equipment (high speed 10G core aggregation switches)
  • Edge equipment (routers, firewall, traffic controller, intrusion systems)
  • Building equipment (aggregation gig switches)
  • Security equipment (Clean Access authentication servers)


Wireless

  • Building wireless equipment (A,B,G,N,AC radio access points)
  • Wireless control systems and LAN controllers (wireless aggregation & management)
  • Wireless security equipment (Clean Access authentication servers)

Wireless

Need to connect to our network? Check out the articles below for help configuring your devices.

Getting Started: Wireless

Wireless Network Coverage

William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.

NEWS: [8-24-12] This Fall semester we are introducing a new method of wireless access authentication (Cisco ISE) simplifying access to the WPUNJ wireless network. This new authentication system will support all major WiFi mobile, gaming and other multimedia devices automatically or through self-provisioning improving the overall wireless access experience at WPUNJ. See getting started for more information. [4-11-12] We are happy to announce that this spring (2012) we have completed the last phase of the campus wireless project giving secure wireless access coverage (A,B,G,N) to all buildings on campus. We will continue to expand and replace old wireless technology with new as needed.

Remote Access

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only and must first be authorized by a Help Desk request.

Please view the article located here for more information. VPN Remote Access

ResNet

Welcome to ResNet

    Windows logo
    If you are using Windows, SET YOUR PASSWORD! Viruses can spreading through the network by exploiting blank passwords. Do not open emails from unknown sources.

    Keep your computer up-to-date by installing all the critical updates available at http://update.microsoft.com. Failure to update your computer increases your risk of infection!


    Piracy is a Crime

    BE AWARE! Please read the Copyright Infringement Notification (HEOA)

 


Wireless Access

William Paterson University provides wireless access into its computing resources utilizing Cisco Aironet wireless equipment. This equipment support all wireless access radios (A,B,G,N) and it utilizes Cisco Clean Access authentication to secure all access.

Getting Started: Wireless

Coverage


Wired Access

Every dorm / apartment room has 1 port allocated per student for network connectivity. All Operating Systems and machine types are supported (Windows, Linux, Apple) via the wired network. Home networking devices (routers, switches, wireless access points, hubs) are not permitted, will not work with our network, and will be confiscated when discovered.

Getting Started: Wired


Game Consoles And Other Media Devices

Getting Started: Game Consoles and Other Media Devices

Report a Problem

Please use this link to report a problem


Keep Your Computer Information Secure

Ten Common Sense Steps

Protect your computer

  1. Update Your Operating System: As operating system flaws are discovered, vendors release patches to cover security holes—install these patches regularly to stay secure!
  2. Use Your Computer's Firewall: Make sure that your computer's firewall is turned on.
  3. Install and Update Antivirus Software: Download the latest antivirus software and make sure its auto-update feature is turned on to ensure continued protection.

Protect your identity and personal information:

  1. Email Safely: Identify fraudulent emails and immediately delete them. Only open expected attachments from people you know.
  2. Safeguard Your Personal Information: Don't send or post your Social Security Number, bank account number, passwords, or any other private information on the web.
  3. Protect Your Passwords: Use good password practices to keep your information safe.
  4. Remember to Log Out of Web Applications: If you're using a public machine, remember to explicitly log out and quit the browser before you walk away.
  5. Be careful When Using Wireless Networks: Never use an insecure wireless internet connection (e.g., internet cafe or random connection you pick up) when banking, buying or sending private information over the web.
  6. Data Security - Learn about what you can do to keep sensitive data safe.
  7. Think Before You Share: Do not share copyrighted material. Read the IT Services File Sharing policy and find out how to disable file sharing on the most common peer-to-peer clients.


 


WPUNJNet

WPUNJ Backbone

Click here for a larger version of the graphic


Today, the WPUnjNet backbone consists of four Cisco 6500 10 Gigabit core switches and two Cisco Nexus 7000 10 Gigabit core switch strategically located across the campus optimized for performance and bandwidth. Fault-tolerance between the Gigabit switches is accomplished by using a redundant path from and to each Gigabit switch. Routing is accomplished by utilizing the same Gigabit technology capable of wire-speed routing. A total of 220 Virtual LANs (VLANs) are connected to this 10 gigabit core fabric.


Our WPUNJ wireless network consists of 652 Cisco Aironet 3500 access points strategically located across the campus controlled by a redundant Cisco Wireless Control System and Wireless Line Controller backend. Because of the robust wireless architecture, all residence halls have complete wireless coverage down to each individual room. In addition, all classrooms and faculty/staff offices have full wireless coverage.


The WPUnjNet is connected to the Internet via a dual-homed connection for redundancy. A 500Mbps Ethernet circuit provided by NJEDge.Net and a 500Mbps circuit provided by Lightpath constitute our total internet access. The total number of networked PCs, hosts and servers at the University is currently 5000 and rapidly growing. General remote access is provided via Cisco VPN AnyConnect secure access.


All nine campus dormitories (Century, Hillside , Towers, Heritage, Pioneer, White, Matelson Hall, High Mountain East and West) are joined to the University network backbone bringing the potential number of resident student nodes at the University to over 2000.


Network Services

Pages in category "Network Services"

The following 7 pages are in this category, out of 7 total.