WP Connect: Difference between revisions

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{{#ev:youtube|R8tfklMN-84|600}}
{{#ev:youtube|R8tfklMN-84|600}}


===Reset your Password===
===Reset your Password within WPConnect===
#Click the '''Forgot Account/Password or Need Login Help?'''
#Click your name on the top right of WPConnect and select '''My Profile'''<br />[[File:Password7.JPG|200px]]
[[File:Password1.JPG|500px]]
#Click '''Change My Password'''<br />[[File:Password8.JPG|300px]]
#Click '''I Forgot My Password.'''
#Change your password to something [[Creating_a_Password_Pass_Phrase|complex]]. This is now your password for WPConnect, Blackboard, email, and other WP systems. <br />[[File:Password9.JPG|500px]]
[[File:Password2.JPG|500px]]
 
#Check off '''I'm not a robot''' and then select '''Begin Password Reset.'''
===Reset your Password before logging into WPConnect===
[[File:Password3.JPG|500px]]
#Click the '''Forgot Account/Password or Need Login Help?'''<br />[[File:Password1.JPG|400px]]
#Fill out form with your Social Security Number and Date of Birth.  
#Click '''I Forgot My Password.'''<br />[[File:Password2.JPG|500px]]
[[File:Password4.JPG|500px]]
#Check off '''I'm not a robot''' and then select '''Begin Password Reset.'''<br />[[File:Password3.JPG|500px]]
#Fill out form with your Social Security Number and Date of Birth. <br />[[File:Password4.JPG|500px]]
#Answer Security Questions.
#Answer Security Questions.
#Have an email sent to your personal email on file or use the Duo Passcode Option if you have Duo enabled.  
#Have an email sent to your personal email on file or use the Duo Passcode Option if you have Duo enabled. <br />[[File:Password5.JPG|500px]]
[[File:Password5.JPG|500px]]
#If you are using your personal email on file, please look for Password Reset email and reset your password. <br />[[File:Password6.JPG|500px]]
#If you are using your personal email on file, please look for Password Reset email and reset your password.  
[[File:Password6.JPG|500px]]
#This is now your password for WPConnect, Blackboard, email, and other WP systems.
#This is now your password for WPConnect, Blackboard, email, and other WP systems.


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===Setting Up A WPconnect App shortcut on a Mobile Device===
===Setting Up A WPconnect App shortcut on a Mobile Device===
{{#ev:youtube|aE4qEAQjejc|500|left|Creating a Mobile App Shortcut}}
{{#ev:youtube|aE4qEAQjejc|500|left|Creating a Mobile App Shortcut}}
[[Category:Email]][[Category:Help Desk]]

Latest revision as of 10:27, 14 May 2024

Accessing WPConnect

Access WPConnect at wpunj.edu/wpconnect

Reset your Password within WPConnect

  1. Click your name on the top right of WPConnect and select My Profile
    Password7.JPG
  2. Click Change My Password
    Password8.JPG
  3. Change your password to something complex. This is now your password for WPConnect, Blackboard, email, and other WP systems.
    Password9.JPG

Reset your Password before logging into WPConnect

  1. Click the Forgot Account/Password or Need Login Help?
    Password1.JPG
  2. Click I Forgot My Password.
    Password2.JPG
  3. Check off I'm not a robot and then select Begin Password Reset.
    Password3.JPG
  4. Fill out form with your Social Security Number and Date of Birth.
    Password4.JPG
  5. Answer Security Questions.
  6. Have an email sent to your personal email on file or use the Duo Passcode Option if you have Duo enabled.
    Password5.JPG
  7. If you are using your personal email on file, please look for Password Reset email and reset your password.
    Password6.JPG
  8. This is now your password for WPConnect, Blackboard, email, and other WP systems.

Find your Self-Service Banner PIN

  1. Users can now see their Self-Service Banner PIN in WPConnect by going to My Profile (in the drop-down menu) by clicking their name.
    WPC SSB PIN1.png
  2. By default the PIN is hidden, select the Show button to display the Self-Service Banner PIN.
    WPC SSB PIN2.png

    WPC SSB PIN3.png
  3. To hide the PIN after reviewing, select the Hide button.

How to turn off WPConnect Portal Animations

  1. Login into WPconnect

  2. Click your name top right corner to display a drop-down menu.
  3. Click My Profile on the drop down menu
    WPC SSB PIN1.png

  4. Under WPConnect User Settings, set the WPConnect Animations option to Off.
    WPC UserSettings Animations.png
  5. Click Save Changes at the bottom of the My Profile window.

Setting Up A WPconnect App shortcut on a Mobile Device

Creating a Mobile App Shortcut