Exchange 365 Email Migration
As part of Information Technology’s efforts to keep current with industry trends and provide enhanced services, IT is working on a project to migrate all WPUNJ employee email accounts from on-campus email servers to Microsoft cloud-based servers. This project is expected to be completed prior to the Fall 2018 semester.
Information Technology will be contacting all employees and departments prior to their accounts' migration. Migrations be scheduled during evening hours, and all mailbox contents and settings will be preserved.
Microsoft Outlook desktop application for PCs
The Microsoft Outlook desktop application installed on university computers should automatically pick up the new server settings. If Outlook is in use during the migration, at the end of the migration, a dialog box will appear requiring that Outlook be restarted.
Please note: as the email accounts will now be hosted on off-campus servers, the actions performed in the Outlook application will be slower than when previously hosted on on-campus servers.
Microsoft Outlook Desktop application for Macs
Outlook for Mac users may need to ensure that their Outlook settings are configured to use their full email address (email@example.com) for the Username field.
Outlook Web Access (OWA) - WPconnect email or email.wpunj.edu
The Outlook Web Access site (email.wpunj.edu, www.wpunj.edu/email, or Email icon in WPconnect) will automatically redirect migrated accounts to the Microsoft Exchange Online Outlook Web Access site. After first logging in to email.wpunj.edu, a second logon will prompt to login to ADFS.wpunj.edu.
Optionally, the direct URL to Microsoft Exchange Online OWA can be used at https://mail.office365.com/owa/wpunj.edu or http://outlook.office.com. You now must login with your FULL email address, not just your username.
Please note: If you receive a message that the account does not exist, you may need to clear your web browser cache.
Clearing Cache on Web Browsers
Please clear your cache and cookies on the browser you are experiencing an error while accessing your email. After deleting your cache on the appropriate browser, please attempt logging into your email once again.
Here are short ‘how to’ videos or documents with step by step instructions:
- Google Chrome - Video (You can also use chrome://settings/advanced/clear Browsing Data/clear data in the browser bar of Chrome to access these settings)
- Clearing Cache for a Single Webpage in Chrome (clear for the site email.wpunj.edu) - Article
- Mozilla Firefox - Article
- Internet Explorer - Article
- Microsoft Edge - Article
- Safari - Article