Category:Help Desk
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Hours of Operation
You may contact Information Technology by submitting a ticket, or calling our Helpdesk 973-720-4357.
Summer hours are in effect from May 20th - August 9th.
Our regular workday schedule will be in effect during the week of May 27th, June 17th and July 1st for holiday weeks. The University is closed Monday May 27th, Friday June 21st and Thursday July 4th.
Summer/Extended Workday
- Monday–Thursday: 8:00AM-10:00PM
- Friday: Closed
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Regular Workday Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Support Locations
For In-person Helpdesk Technology Support please visit the Cheng Library Instruction & Research Technology Suite
Feedback
Request an article, notify us of an error, or send a note by creating a ticket.
Pages in category "Help Desk"
The following 59 pages are in this category, out of 59 total.