Difference between revisions of "Wireless Won't Connect"

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[[File:Select_wifi.png]]
 
[[File:Select_wifi.png]]
  
4) Click "Connect" next to the 801.11 text.
+
4) Click "Connect" next to the 801.1X text.
  
 
[[File:Click_connect.png]]
 
[[File:Click_connect.png]]

Revision as of 10:04, 9 June 2015

With the new authentication method used to connect to WP Wireless and some changes in Mac OS 10.10.x, occasionally a computer will fail to reconnect to wireless after sleeping or being off campus.

Wi-fi not connecting.png

Symptoms typically include the wifi icon repeatedly trying to connect or sometimes an exclamation point. To remedy this problem do the following:

1) Open System Preferences

System preferences.png

2) Select the "Network" pane.

Network pane.png

3) Select Wi-Fi

Select wifi.png

4) Click "Connect" next to the 801.1X text.

Click connect.png

5) Enter your credentials if/when asked.

Enter university credentials.png

After a bit of background processing you should be connected and the wi-fi icon should change to the connected state.

Wifi-connected.png