The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.
Voicemail messages can be listened to via the web by accessing http://www.wpunj.edu/voicemail. It is recommended to use Internet Explorer if accessing using a computer.
(If you wish to check voicemail from off campus from a phone, please call 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our Phone and Voicemail System article.)
Please note voicemail on the web service is only available on campus or when connected to VPN Remote Access
Setting up voicemail to email forwarding
To set up voicemail to email forwarding you have to submit a HelpDesk Ticket so that a technician can configure the change. Please create a ticket under request type "Telephone".
Avaya Messaging Setup Instructions
Here are some helpful links with detailed instructions pertaining to the Phone and Voicemail System:
Telephone Quick Reference Guide - PDF format
Voice Mail Instructions- PDF format
For additional assistance with setup, please create a Help Desk ticket so that we can assist you. A ticket can be created at http://help.wpunj.edu/