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messages can be listened to via the web by accessing http:// www.wpunj.edu/ voicemail. It is recommended to use Google Chrome if accessing using a computer.
=Listening to Messages==
* Visit http:// www. wpunj. edu/voicemail and login with your mailbox number (extension) and your password (PIN) .
<br clear= all>[[File: Vm-login-screen. JPG]]
If you have voicemail message, an entry will appear in the "New" folder.
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*Double click the message to open
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voicemail and your mailbox number and )
*Click "Play through soundcard" to download the audio file to your computer
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*Double click on the downloaded file to play. You can also attach the downloaded sound file to an email message and forward it.
<br clear=all>[[ File: Vm-play.JPG]]
*Click the Delete Button
<br clear=all>[[ File: Vm-open.JPG]]
This article provides information on utilizing our Avaya Phone System and Voicemail.
If you are looking for instructions for Cisco Webex Calling App or information on utilizing a Cisco Phone, please see our new documentation.
The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.
Voicemail messages can be listened to via the messages button on your Avaya telephone or by calling the voicemail directory.
(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our Phone and Voicemail System article.)
Additional Voicemail Settings
These settings need to be set up by an administrator and require a Help Desk Ticket
- Voicemail to Email Forwarding
- Resetting your voicemail pin
- Adding your voicemailbox directly to Outlook
Additional Avaya Telephone Guides
Telephone Quick Reference Guide - PDF format
Phone Set Reference Page
Phone Button Reference Guide
Voice Mail Instructions- PDF format
For additional assistance with setup, please create a Help Desk ticket so that we can assist you.
A ticket can be created at http://help.wpunj.edu/