Difference between revisions of "Voicemail"

From William Paterson University - Information Technology's Wiki
Jump to navigation Jump to search
Line 1: Line 1:
Voicemail messages can be listened to via the web by accessing http://www.wpunj.edu/voicemail. It is recommended to use Internet Explorer if accessing using a computer.  (If off campus and trying to review voicemail, please call x6245 and use your mailbox number and pin code.  Additional information can be found on our [[Phone and Voicemail System]] article.)
+
Voicemail messages can be listened to via the web by accessing http://www.wpunj.edu/voicemail. It is recommended to use Internet Explorer if accessing using a computer.   
 +
'''(If off campus and trying to review voicemail, please call x6245 and use your mailbox number and pin code.  Additional information can be found on our [[Phone and Voicemail System]] article.)'''
  
 
   Please note voicemail on the web service is only available on campus or when connected to [[VPN Remote Access]]
 
   Please note voicemail on the web service is only available on campus or when connected to [[VPN Remote Access]]

Revision as of 11:37, 18 March 2020

Voicemail messages can be listened to via the web by accessing http://www.wpunj.edu/voicemail. It is recommended to use Internet Explorer if accessing using a computer. (If off campus and trying to review voicemail, please call x6245 and use your mailbox number and pin code. Additional information can be found on our Phone and Voicemail System article.)

 Please note voicemail on the web service is only available on campus or when connected to VPN Remote Access

Listening to Messages


Vm-login-screen.JPG

  • Once logged in, you will see your messages. From this screen you can play, forward and delete messages as needed.


Vm-inbox.JPG

  • Double click the message to open, select play button to play message


Vm-open.JPG

Errors In Chrome

Chrome may show an error at the login window asking the user to download and install Flash. Flash is installed on all university computers. However, Flash has to be enabled for certain sites to work.

Avaya Flash Error Message.png

Follow these directions to fix Chrome.

Go to the Chrome Preferences

Avaya Chrome Preferences.png

Click on the Advanced Options (usually at the bottom of the page)

Avaya Chrome Advanced Link.png

Go to Content Settings:

Avaya Chrome Content Settings.png

Locate and click on the Flash settings:

Avaya Chrome Flash Settings.png

Add "voicemail.wpunj.edu" to the Add a Site area:

Avaya Allow Sites URL.png

Close the windows and reload the voicemail website.

Deleting Messages

  • Select the Delete button when the message is open or when the message is selected on the main page


Vm-delete play fwd.JPG

Setting up voicemail to email forwarding

Within our voicemail system you can setup voicemail to forward to your email.

  • After logging in select "Preferences", "Notify Me"
  • Select the check box "Email me a notification for each voice message" under Voice Email Notifications.
  • Enter your email address in "To email addresses:" (If you need to forward to multiple emails, use ; between email addresses)
  • Select check box "Include the recording"
  • Be sure to select "Save" at the bottom of the page.

Vm-email2.jpg