Printing: Difference between revisions

From William Paterson University - Information Technology's Wiki
Jump to navigation Jump to search
No edit summary
Line 13: Line 13:
In an effort to create a greener, more environmentally friendly campus and to reduce printing costs, Information Technology and the Cheng Library have worked together to unify printing resources.
In an effort to create a greener, more environmentally friendly campus and to reduce printing costs, Information Technology and the Cheng Library have worked together to unify printing resources.
All registered WPUNJ student accounts will be given a printing quota at the start of the Fall Semester of $15.00 per academic year (fall, spring & summer). The counter will reset at the beginning of each year and there will be no carryover. After the $15.00 per year quota is reached, printing charges may be paid by using Pioneer Express - associated with your student ID card. You are responsible for keeping track of your printing quota and budgeting your resources accordingly.  ([http://www.wpunj.edu/hospitality/pioneer-express.dot Please see Hospitality Services for more information on adding funds to your Pioneer Express account.])
All registered WPUNJ student accounts will be given a printing quota at the start of the Fall Semester of $15.00 per academic year (fall, spring & summer). The counter will reset at the beginning of each year and there will be no carryover. After the $15.00 per year quota is reached, printing charges may be paid by using Pioneer Express - associated with your student ID card. You are responsible for keeping track of your printing quota and budgeting your resources accordingly.  ([http://www.wpunj.edu/hospitality/pioneer-express.dot Please see Hospitality Services for more information on adding funds to your Pioneer Express account.])
===Students===
* Students can submit their documents to print from anywhere, and pick them up on campus. [[#Using My Print Center|Using My Print Center]] or [[#About Email to Print|About Email to Print]].
* Students can print in computer labs by utilizing [[#Printing From Computer Labs|Printing From Computer Labs]].
* [http://www.wpunj.edu/hospitality/pioneer-express.dot Add funds to your account]
===Faculty===
If faculty need to print from a computer lab for teaching and learning purposes they may submit a [https://www.wpunj.edu/helpdesk/ Web Help Desk ticket] with a “Request Type” of “Printing/Multi-Function Device – Request" to request an allocation.
===Need Help?===
Need help? Contact the [https://www.wpunj.edu/helpdesk Help Desk].
{{#ev:youtubehd|TGplUeCW3FQ|800|left|Using Uniprint}}<br>
<br clear=all>
==About Web Print==
[[Image:PharosSystems.png‎|right| 250px]]
Pharos Uniprint provides the flexibility to upload documents directly to a print queue, from the My Print Center website or submit jobs by email.
* Uniprint Web Print is available through '''"My Print Center"''' (http://www.wpunj.edu/webprint) and provides students the option to upload documents directly from their personal computers and mobile devices to print from any release station on the William Paterson University campus. My Print Center can be accessed from any browser and does not require installing software or print drivers on the device.
* '''Print jobs must be claimed within 24 hours of uploading. After 24 hours, the print job will be purged from the queue and it must be resubmitted.'''
* By default, printing is set to duplex and black and white. Finishing options for any job are available directly from the upload website. Please see [[#Finishing Options|Finishing Options]] for instructions on changing these options.


Print job costs are based on the job attributes outlined below. These prices are also in effect for copying from Multifunction devices:
Print job costs are based on the job attributes outlined below. These prices are also in effect for copying from Multifunction devices:
Line 45: Line 68:
Documents remain in your queue for 24 hours.  After this period, any unreleased documents are purged.  If there is a problem with the printer or your print job, please report it to the Technology Consultant on duty. Technology Consultant Team Leaders can reprint failed print job pages if there is a print jamb and not all pages print.
Documents remain in your queue for 24 hours.  After this period, any unreleased documents are purged.  If there is a problem with the printer or your print job, please report it to the Technology Consultant on duty. Technology Consultant Team Leaders can reprint failed print job pages if there is a print jamb and not all pages print.


{{#ev:youtubehd|TGplUeCW3FQ|800|left|Using Uniprint}}<br>
 
<br clear=all>
== Printing From Computer Labs ==
===Locate a Release Station===
To submit your print from a lab computer that is mapped to Uniprint, select File>Print in the application from which you wish to print. The following queues will appear if the computer is in a lab that maps directly to Uniprint:
To search an interactive map of release stations on the WPUNJ campus, please click the image below. For more information about release stations, please see [[Lab Printing#Release Station Locations and Attributes | Release Station Locations and Attributes]]
*<code>\\pharosps\BW</code>
[[Image:Printing-Map-July-2016.PNG|center |link=http://goo.gl/xa0zmZ]]
*<code>\\pharosps\COLOR</code>
 
Select the print queue that states your intended attribute: BW for black and white prints and COLOR for color prints.
 




===Duplex Printing===
===Duplex Printing===
By default, printing at [[Web Print and Email to Print]] and [[Lab Printing]] locations are set to duplex. Duplex printing is automatic printing on both sides of a sheet of paper. While duplex printing is enabled by default in these labs, students can easily change many of the document types to print single sided by changing the printer setting for each print job.  
By default, printing at [[Web Print and Email to Print]] and [[Lab Printing]] locations are set to duplex. Duplex printing is automatic printing on both sides of a sheet of paper. While duplex printing is enabled by default in these labs, students can easily change many of the document types to print single sided by changing the printer setting for each print job.  


'''Example of changing printer settings in labs'''
'''Example of changing printer settings in labs'''
Line 60: Line 85:
#Duplex to single sided in Adobe Acrobat <p>[[Image:Duplex-to-single-printing-adobe.png|400px]]</p>
#Duplex to single sided in Adobe Acrobat <p>[[Image:Duplex-to-single-printing-adobe.png|400px]]</p>


==Students==
* Students can submit their documents to print from anywhere, and pick them up on campus, with [[Web Print and Email to Print]].
* Students can print in computer labs by utilizing [[Lab Printing]].


===Service Your Account===
[http://www.wpunj.edu/hospitality/pioneer-express.dot Add funds to your account]


Need help? Contact the [https://www.wpunj.edu/helpdesk Help Desk].
==Using My Print Center==
[[File:PharosUpload.PNG|right|thumb|Upload Icon within My Print Center.]]
My Print Center can be accessed from any web browser on your personal laptop, smart phone or mobile device. My Print Center allows users to upload documents, view activity history, view transaction history as well as release documents directly from the website.
===Uploading Documents===
* Using the web browser on your personal computer or mobile device, navigate to www.wpunj.edu/webprint and sign in with your University credentials.
* After sign in, the default tab will be the "Job List" tab. This is where you can view any documents that are currently in your queue.
* To upload a document, click the "Upload" icon and browse your machine to the document you would like to upload.
* '''Please make note of the accepted file formats:
**PDF - .pdf
**Word Document - .doc|.dot|.docx|.rtf
**Excel - .xls|.xlt|.xlsx|.xltx|.xltm|.xlsm|.csv
**Power Point - .ppt|.pptx|.pptm|.pot|.pps|.potx|.ppsx
**Visio - .vsd|.vss|.vst|.vdx|.vsx|.vtx|.vdw
**Open Office - .odt|.ods|.odp
**Images - .jpg|.jpeg|.png|.bmp|.gif|.tif
**Email Messages - .txt|.mht|.eml|.ini|.cfg
* Once the job has been uploaded, you will see it in your Job List, where you will be able to preview it and view the job cost.
* Jobs uploaded from My Print Center can be release at any release station on campus, granted the printers have the appropriate abilities for the job (color jobs to color printers, black and white jobs to black and white printers).
 
===Finishing Options===
[[Image:FinishingOptions.PNG|right|thumb|Finishing options within My Print Center.]]
* To edit the finishing options for a document, first select the job from the Job List.
* Navigate to the "Printing options:" section at the bottom of the page to change Color, Pages per Side, Sides and Copies.
* If a finishing option is greyed out, please verify that the printer selected is capable of using that feature.  For example, if you have a black and white printer selected, you can not change the finishing option to "color."
'''Please note that you cannot edit Finishing Options for print jobs submitted from a lab machine. The finishing options were provided by the application on the computer.'''
<br>
<br>
<br>
 
 
==About Email to Print==
* Print jobs may also be submitted via an email attachment for release at any release station on the William Paterson University campus.
* '''Print jobs must be claimed within 24 hours of uploading. After 24 hours, the print job will be purged from the queue and it must be resubmitted.'''
* '''Print jobs can only be submitted as attachments, not as "share" links from Dropbox, Google Drive, etc.''' For further instructions about ensuring your document is truly an attachment, please see below.
 
===Submitting a document to Email to Print===
[[Image:EmailPrinting.PNG|right|thumb|Example of a document sent as an attachment to [mailto:printBW@wpunj.edu PrintBW@wpunj.edu]]]
To submit a print job using Email to Print, send the document as an attachment to one of the following emails, depending on the attribute you would like:
*For Black and White printing: [mailto:printBW@wpunj.edu printBW@wpunj.edu]
*For Color Printing: [mailto:printcolor@wpunj.edu printcolor@wpunj.edu]
Please ensure that the document is sent as a true attachment, not as a share link within the body of the email. It is not necessary for the email body to contain text to send the attachment to Uniprint. Below is a screenshot of an email that contains a true attachment that can be processed by Uniprint:
 
A confirmation email will be delivered to your email address confirming that your document was uploaded and ready to release.
<br>
<br>
 
==Locate a Release Station==
To search an interactive map of release stations on the WPUNJ campus, please click the image below. For more information about release stations, please see [[Lab Printing#Release Station Locations and Attributes | Release Station Locations and Attributes]]
[[Image:Printing-Map-July-2016.PNG|center |link=http://goo.gl/xa0zmZ]]
 
 
===Release Station Locations and Attributes===
Release stations are stations from which students can release their queued print jobs. They are typically found in high-volume print areas. An [http://goo.gl/xa0zmZ interactive map of release stations on the campus] can be found by following the link. A list of release stations are provided below along with the attributes provided by the printers in these areas:
 
{| class="wikitable" border="1"
|-
! Location
! Black and White
! Color
! Copy/Scan Available
|-
| Atrium 120
|&#x02713;
|&#x02713;
|&#x02713;
|-
| Ben Shahn 201
|&#x02713;
| --
|&#x02713;
|-
| Library LI01
|&#x02713;
| --
| --
|-
| Library ERC Front
|&#x02713;
| --
| --
|-
| Library ERC Back
|&#x02713;
| --
| --
|-
| Library Info Desk
|&#x02713;
|&#x02713;
|&#x02713;
|-
| Library Second Floor
|&#x02713;
|&#x02713;
|&#x02713;
|-
| Hobart Hall 144
|&#x02713;
|&#x02713;
|&#x02713;
|-
| Power Arts Lobby
|&#x02713;
|&#x02713;
|&#x02713;
|-
| Science East 3054
|&#x02713;
|&#x02713;
|&#x02713;
|-
| University Hall Lobby
|&#x02713;
|&#x02713;
|&#x02713;
|-
| Valley Road 1040
|&#x02713;
|&#x02713;
|&#x02713;
|}
 
 
===Releasing Jobs===
[[File:DestinationPrinter.png|thumb|right|Searching for a printer within My Print Center.]]
* Jobs may also be release from directly within the website by selecting the job, choosing a destination printer and then clicking the "Print" button in the bottom right-hand corner of the page. It is also possible to search for names or locations of printers from within the Destination field in the lower right corner of the screen.
* '''Please note that releasing a job from within the website means that the job will print, regardless if you are present to retrieve it or not.'''
<br>
<br>
 
===Releasing Web Print and Email to Print Jobs===
Print jobs submitted through Web Print or Email to Print are available for release at any release station on the the William Paterson University campus in the same fashion as releasing traditional lab print jobs. For further instructions on releasing print jobs, please see [[Lab Printing]].
 
<br>
<br>
 
===Releasing Print Jobs from a Release Station===
By logging into a release station, users can see any job that has been uploaded to their queue and choose to release those jobs to the printers that are assigned to the release station. Only printers with the appropriate attributes will print from the assigned printers - meaning that color print jobs will NOT print to black and white printers. To print a color print job, walk up to a color MFP and release through the embedded release station. Please see [[#Releasing Print Jobs from an Embedded Device|Releasing Print Jobs from an Embedded Device]] for further instructions.
 
To sign into a release station and release a print job:
* Swipe your ID card or enter your username and password
* Select the print you would like to release. Review the job cost and your balance before clicking "Print"
* You may also delete print jobs from the release station. Select the print you would like to delete and click "Delete"
* Click "Log Off" once your are finished releasing your job
 
===Releasing Print Jobs from an Embedded Device===
[[File:MFP1.PNG|thumb|right|Screenshot of the HP575 MFP screen with the Sign In link highlighted in green and the Print Release link highlighted in red.]]
To release print jobs from an embedded device:
* Walk up to the device, touch the screen to wake it up (if applicable), and click Sign In
* Scan your card (either proximity or swipe reader) or enter your username and password to authenticate
* An "Available Funds" screen will first appear. View your balance and click "OK"
* After being returned to the home screen, click "Print Release"
* Select the document you want to print and click "Print." The option to delete jobs is also available.


==Faculty==
If faculty need to print from a computer lab for teaching and learning purposes they may submit a [https://www.wpunj.edu/helpdesk/ Web Help Desk ticket] with a “Request Type” of “Printing/Multi-Function Device – Request" to request an allocation.





Revision as of 15:55, 13 July 2016

Access My Print Center to configure print options, upload, and release your prints.
PharosSystems.png

General Information

In an effort to create a greener, more environmentally friendly campus and to reduce printing costs, Information Technology and the Cheng Library have worked together to unify printing resources. All registered WPUNJ student accounts will be given a printing quota at the start of the Fall Semester of $15.00 per academic year (fall, spring & summer). The counter will reset at the beginning of each year and there will be no carryover. After the $15.00 per year quota is reached, printing charges may be paid by using Pioneer Express - associated with your student ID card. You are responsible for keeping track of your printing quota and budgeting your resources accordingly. (Please see Hospitality Services for more information on adding funds to your Pioneer Express account.)

Students

Faculty

If faculty need to print from a computer lab for teaching and learning purposes they may submit a Web Help Desk ticket with a “Request Type” of “Printing/Multi-Function Device – Request" to request an allocation.

Need Help?

Need help? Contact the Help Desk.

EmbedVideo does not recognize the video service "youtubehd".



About Web Print

PharosSystems.png

Pharos Uniprint provides the flexibility to upload documents directly to a print queue, from the My Print Center website or submit jobs by email.

  • Uniprint Web Print is available through "My Print Center" (http://www.wpunj.edu/webprint) and provides students the option to upload documents directly from their personal computers and mobile devices to print from any release station on the William Paterson University campus. My Print Center can be accessed from any browser and does not require installing software or print drivers on the device.
  • Print jobs must be claimed within 24 hours of uploading. After 24 hours, the print job will be purged from the queue and it must be resubmitted.
  • By default, printing is set to duplex and black and white. Finishing options for any job are available directly from the upload website. Please see Finishing Options for instructions on changing these options.

Print job costs are based on the job attributes outlined below. These prices are also in effect for copying from Multifunction devices:

In this case, a "page" refers to the number of pages in the document you wish to print - NOT necessarily a sheet of paper.

Paper Size Attribute Cost per Page
Default Paper Size
Black and White $0.05
Color $0.15
Black and White, Duplex $0.02
Color, Duplex $0.06

Please note prices are subject to change based on paper and toner costs.

Duplex printing uses both sides of the paper for print. By default, printing is set to duplex and black and white, unless a student over rides these settings. See the Duplex Printing section of this article for how you can modify your documents to print single sided.

Documents remain in your queue for 24 hours. After this period, any unreleased documents are purged. If there is a problem with the printer or your print job, please report it to the Technology Consultant on duty. Technology Consultant Team Leaders can reprint failed print job pages if there is a print jamb and not all pages print.


Printing From Computer Labs

To submit your print from a lab computer that is mapped to Uniprint, select File>Print in the application from which you wish to print. The following queues will appear if the computer is in a lab that maps directly to Uniprint:

  • \\pharosps\BW
  • \\pharosps\COLOR

Select the print queue that states your intended attribute: BW for black and white prints and COLOR for color prints.


Duplex Printing

By default, printing at Web Print and Email to Print and Lab Printing locations are set to duplex. Duplex printing is automatic printing on both sides of a sheet of paper. While duplex printing is enabled by default in these labs, students can easily change many of the document types to print single sided by changing the printer setting for each print job.

Example of changing printer settings in labs

  1. Duplex to single sided in Microsoft Word

    Duplex-to-single-printing-word.png

  2. Duplex to single sided in Adobe Acrobat

    Duplex-to-single-printing-adobe.png


Using My Print Center

Upload Icon within My Print Center.

My Print Center can be accessed from any web browser on your personal laptop, smart phone or mobile device. My Print Center allows users to upload documents, view activity history, view transaction history as well as release documents directly from the website.

Uploading Documents

  • Using the web browser on your personal computer or mobile device, navigate to www.wpunj.edu/webprint and sign in with your University credentials.
  • After sign in, the default tab will be the "Job List" tab. This is where you can view any documents that are currently in your queue.
  • To upload a document, click the "Upload" icon and browse your machine to the document you would like to upload.
  • Please make note of the accepted file formats:
    • PDF - .pdf
    • Word Document - .doc|.dot|.docx|.rtf
    • Excel - .xls|.xlt|.xlsx|.xltx|.xltm|.xlsm|.csv
    • Power Point - .ppt|.pptx|.pptm|.pot|.pps|.potx|.ppsx
    • Visio - .vsd|.vss|.vst|.vdx|.vsx|.vtx|.vdw
    • Open Office - .odt|.ods|.odp
    • Images - .jpg|.jpeg|.png|.bmp|.gif|.tif
    • Email Messages - .txt|.mht|.eml|.ini|.cfg
  • Once the job has been uploaded, you will see it in your Job List, where you will be able to preview it and view the job cost.
  • Jobs uploaded from My Print Center can be release at any release station on campus, granted the printers have the appropriate abilities for the job (color jobs to color printers, black and white jobs to black and white printers).

Finishing Options

Finishing options within My Print Center.
  • To edit the finishing options for a document, first select the job from the Job List.
  • Navigate to the "Printing options:" section at the bottom of the page to change Color, Pages per Side, Sides and Copies.
  • If a finishing option is greyed out, please verify that the printer selected is capable of using that feature. For example, if you have a black and white printer selected, you can not change the finishing option to "color."

Please note that you cannot edit Finishing Options for print jobs submitted from a lab machine. The finishing options were provided by the application on the computer.



About Email to Print

  • Print jobs may also be submitted via an email attachment for release at any release station on the William Paterson University campus.
  • Print jobs must be claimed within 24 hours of uploading. After 24 hours, the print job will be purged from the queue and it must be resubmitted.
  • Print jobs can only be submitted as attachments, not as "share" links from Dropbox, Google Drive, etc. For further instructions about ensuring your document is truly an attachment, please see below.

Submitting a document to Email to Print

Example of a document sent as an attachment to PrintBW@wpunj.edu

To submit a print job using Email to Print, send the document as an attachment to one of the following emails, depending on the attribute you would like:

Please ensure that the document is sent as a true attachment, not as a share link within the body of the email. It is not necessary for the email body to contain text to send the attachment to Uniprint. Below is a screenshot of an email that contains a true attachment that can be processed by Uniprint:

A confirmation email will be delivered to your email address confirming that your document was uploaded and ready to release.

Locate a Release Station

To search an interactive map of release stations on the WPUNJ campus, please click the image below. For more information about release stations, please see Release Station Locations and Attributes

Printing-Map-July-2016.PNG


Release Station Locations and Attributes

Release stations are stations from which students can release their queued print jobs. They are typically found in high-volume print areas. An interactive map of release stations on the campus can be found by following the link. A list of release stations are provided below along with the attributes provided by the printers in these areas:

Location Black and White Color Copy/Scan Available
Atrium 120
Ben Shahn 201 --
Library LI01 -- --
Library ERC Front -- --
Library ERC Back -- --
Library Info Desk
Library Second Floor
Hobart Hall 144
Power Arts Lobby
Science East 3054
University Hall Lobby
Valley Road 1040


Releasing Jobs

Searching for a printer within My Print Center.
  • Jobs may also be release from directly within the website by selecting the job, choosing a destination printer and then clicking the "Print" button in the bottom right-hand corner of the page. It is also possible to search for names or locations of printers from within the Destination field in the lower right corner of the screen.
  • Please note that releasing a job from within the website means that the job will print, regardless if you are present to retrieve it or not.



Releasing Web Print and Email to Print Jobs

Print jobs submitted through Web Print or Email to Print are available for release at any release station on the the William Paterson University campus in the same fashion as releasing traditional lab print jobs. For further instructions on releasing print jobs, please see Lab Printing.



Releasing Print Jobs from a Release Station

By logging into a release station, users can see any job that has been uploaded to their queue and choose to release those jobs to the printers that are assigned to the release station. Only printers with the appropriate attributes will print from the assigned printers - meaning that color print jobs will NOT print to black and white printers. To print a color print job, walk up to a color MFP and release through the embedded release station. Please see Releasing Print Jobs from an Embedded Device for further instructions.

To sign into a release station and release a print job:

  • Swipe your ID card or enter your username and password
  • Select the print you would like to release. Review the job cost and your balance before clicking "Print"
  • You may also delete print jobs from the release station. Select the print you would like to delete and click "Delete"
  • Click "Log Off" once your are finished releasing your job

Releasing Print Jobs from an Embedded Device

Screenshot of the HP575 MFP screen with the Sign In link highlighted in green and the Print Release link highlighted in red.

To release print jobs from an embedded device:

  • Walk up to the device, touch the screen to wake it up (if applicable), and click Sign In
  • Scan your card (either proximity or swipe reader) or enter your username and password to authenticate
  • An "Available Funds" screen will first appear. View your balance and click "OK"
  • After being returned to the home screen, click "Print Release"
  • Select the document you want to print and click "Print." The option to delete jobs is also available.