Phone and Voicemail System

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This article provides information on utilizing our Avaya Phone System and Voicemail.

If you are looking for instructions for Cisco Webex Calling App or information on utilizing a Cisco Phone, please see our new documentation.



Information Technology is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.

Here are some helpful links with detailed instructions pertaining to the Phone and Voicemail System:

Phone System Instructions

Telephone Quick Reference Guide - PDF format

Phone Set Reference Page

Phone Button Reference Guide

Voice Mail Instructions- PDF format

Voicemail Instructions

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