Passwords
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Changing Your Password
Anyone may call the Help Desk at 973-720-4357 and request their password be changed. Hours of operation are:
Regular Work Day Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Students
Faculty and Staff
- Change your password from your Microsoft Windows desktop or laptop computer by following these instructions.
- Change your password from your Mac.
Password Requirements
- Passwords cannot contain the user's account name or parts of the user's full name that exceed two consecutive characters.
- Passwords must be at least six characters in length. Passwords must contain characters from at least three of the following four categories:
- English uppercase alphabet characters (A–Z)
- English lowercase alphabet characters (a–z)
- Base 10 digits (0–9)
- Non-alphanumeric characters (for example, !$#,%)