Difference between revisions of "Passwords"

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If you do not know your current password, you may call the Help Desk at 973-720-4357 and request you password be changed. Help Desk hours of operation are:
 
If you do not know your current password, you may call the Help Desk at 973-720-4357 and request you password be changed. Help Desk hours of operation are:
 
{{User Services Hours}}
 
{{User Services Hours}}
Please note: changing your account password will affect devices and applications that you use to access William Paterson services like email. For example, if you [[IOS Email Settings|sync your email to an iPhone]], you will need to update the password on that device.  
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Please note: changing your account password will affect devices and applications that you use to access William Paterson services like email. For example, if you [[IOS Email Settings|sync your email to an iPhone]], you will need to update the password on that device once your password has been changed.
 
===Students===
 
===Students===
 
Password changes take roughly five minutes to propagate through all WPUNJ services like [[Microsoft Office 365]] and email.
 
Password changes take roughly five minutes to propagate through all WPUNJ services like [[Microsoft Office 365]] and email.

Revision as of 11:03, 11 April 2014

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Changing Your Password

If you do not know your current password, you may call the Help Desk at 973-720-4357 and request you password be changed. Help Desk hours of operation are:

Summer hours are in effect from May 23rd - August 12th.
Regular work day schedules will be in effect during the week of May 30th, June 13th and July 4th for holiday weeks. The University is closed Monday May 30th, Friday June 17th and Monday Judy 4th.

  • Monday–Thursday: 8:00AM-10:00PM
  • Friday: Closed
  • Saturday: 9:00AM-5:00PM
  • Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)


Regular Work Week Schedule

  • Monday–Thursday: 8:30AM-10:00PM
  • Friday: 8:30AM-6:00PM
  • Saturday: 9:00AM-5:00PM
  • Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Please note: changing your account password will affect devices and applications that you use to access William Paterson services like email. For example, if you sync your email to an iPhone, you will need to update the password on that device once your password has been changed.

Students

Password changes take roughly five minutes to propagate through all WPUNJ services like Microsoft Office 365 and email.

  1. Login to WPConnect
  2. Click "Click Here to Change Password"
  3. Follow the instructions

Faculty and Staff

Password Requirements

  • Passwords cannot contain the user's account name or parts of the user's full name that exceed two consecutive characters.
  • Passwords must be at least six characters in length. Passwords must contain characters from at least three of the following four categories:
    • English uppercase alphabet characters (A–Z)
    • English lowercase alphabet characters (a–z)
    • Base 10 digits (0–9)
    • Non-alphanumeric characters (for example, !$#,%)