Microsoft Office 365: Difference between revisions

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Office 365 is a subscription-based online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform;
Office 365 is a subscription-based online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform;
==Updated Email Settings - October 23, 2013==
Mandatory change to email settings for all student mobile devices
'''Effective October 23, 2013'''
The email '''server''' setting for all student mobile devices must be changed to '''outlook.office365.com'''
This change is required for continuity of service - not doing so will cause your device not to synchronize your email. 
All students should make this change to the email server setting beginning today.
The below wiki articles detail the changes that you should make.
iOS (iPhone, iPad) - https://itwiki.wpunj.edu/index.php/IOS_Email_Settings


Android - https://itwiki.wpunj.edu/index.php/Android_Email_Settings
==Student Login Problems==
If you have trouble, please contact the helpdesk at www.wpunj.edu/helpdesk or by calling 973-720-4357 with any questions you may have.


==Student Login Issues==
If you are having difficulty logging into your email after following these steps:
Posted 8/28/2013 -- There is presently a problem preventing students from easily logging into Office 365 accounts.
 
If you are still having difficulty logging into your email after following these steps:
# Click the following link to access your email: https://login.microsoftonline.com/
# Click the following link to access your email: https://login.microsoftonline.com/
# Login with your full email address, username@student.wpunj.edu, and the same password as WP Connect  
# Login with your full email address, username@student.wpunj.edu, and the same password as WP Connect  
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* Safari: http://www.youtube.com/watch?v=wIKW44231F0
* Safari: http://www.youtube.com/watch?v=wIKW44231F0


After deleting your cache on the appropriate browser, please attempt logging into your email once again. If you are still experiencing issues, please contact the help desk [www.wpunj.edu/helpdesk]
After deleting your cache on the appropriate browser, please attempt logging into your email once again. If you are still experiencing issues, please contact the [https://www.wpunj.edu/helpdesk Help Desk].

Revision as of 08:52, 9 January 2014

Office 365.png

Office 365 is a subscription-based online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform;

Student Login Problems

If you are having difficulty logging into your email after following these steps:

  1. Click the following link to access your email: https://login.microsoftonline.com/
  2. Login with your full email address, username@student.wpunj.edu, and the same password as WP Connect

Please clear your cache and cookies on the browser you are using to access your email. Here are three short ‘how to’ videos with step by step instructions:

After deleting your cache on the appropriate browser, please attempt logging into your email once again. If you are still experiencing issues, please contact the Help Desk.

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