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Welcome to the ITwiki William Paterson University's public technology documentation repository.

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About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.

Did you know...
Multifactor Authentication is here! Information Technology will be rolling out Multifactor Authentication for all employee WPconnect and Email accounts this fall!

Services

IT Policies Announcements - Campus wide Apple Mac/iOS Clearing Your Browser Cache Computer Lab Availability Email Email Archive Emergency Notifications Multifactor Authentication Passwords Software Center Mac OS Managed Software Center MS Office and Adobe CC for faculty and staff personal use Software Guides IPTV Lynda.com Learning Library Network storage (U drive, K drive) Printing Workarounds Voicemail Online WebCRD Xerox

Media Services 3D Printing Audio-Visual Design and Production Search Committee Interviews Solstice Pods Streaming Media Video Conferencing Services Teaching with Technology Blackboard - Faculty Blackboard - Students Collaborate Web Conferencing New Faculty Technology Orientation List Manager Network Services Game Consoles and Other Devices Resnet Wi-Fi Wired VPN Remote Access

Hours of Operation

You may contact Information Technology by submitting a ticket, or calling 973-720-4357.

Summer hours are in effect from May 22nd - August 11th.
Regular work day schedules will be in effect during the week of May 29th, June 12th and July 3rd for holiday weeks. The University is closed Monday May 29th, Friday June 16th and Tuesday July 4th.

• Monday–Thursday: 8:00AM-10:00PM
• Friday: Closed
• Saturday: 9:00AM-5:00PM
• Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Regular Work Day Schedule

• Monday–Thursday: 8:30AM-10:00PM
• Friday: 8:30AM-6:00PM
• Saturday: 9:00AM-5:00PM
• Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Feedback

Request an article, notify us of an error, or send a note by creating a ticket.