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Welcome to IT Wiki
William Paterson University's public technology documentation repository.


The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.

Did you know...

Don't like the flower animation on WPConnect? Here's how you can disable it!

Downloaded Excel File Will Not Open?

Having trouble opening an excel document you just downloaded? Check out this article for a resolution

Featured Articles
Did you know...
...that faculty and staff will no longer be subject to an e-mail quota? Your Online Archive mailbox will eliminate the need to create PST files, and will automatically archive older e-mail!

Hours of Operation

You may contact Information Technology by submitting a ticket, or calling 973-720-4357.

  • Monday–Thursday: 8:30AM-10:00PM
  • Friday: 8:30AM-6:00PM
  • Saturday: 9:00AM-5:00PM
  • Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)


Request an article, notify us of an error, or send a note by creating a ticket.