Difference between revisions of "Main Page"
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**[[Web Help Desk|Web Help Desk - How to create a ticket]] | **[[Web Help Desk|Web Help Desk - How to create a ticket]] | ||
* [[Emergency Notifications]] | * [[Emergency Notifications]] | ||
| + | * [[Phone and Voicemail System|Phone and Voicemail System Instructions]] | ||
| + | ** [[Voicemail|Avaya Voicemail]] | ||
* [[Announcements - Campus wide]] | * [[Announcements - Campus wide]] | ||
* [[Clear_Browser_Cache | Clearing Your Browser Cache]] | * [[Clear_Browser_Cache | Clearing Your Browser Cache]] | ||
| Line 55: | Line 57: | ||
* [[:Category:Software_Guides|Software Guides]] | * [[:Category:Software_Guides|Software Guides]] | ||
* [[:Category:Apple|Apple Mac/iOS Articles]] | * [[:Category:Apple|Apple Mac/iOS Articles]] | ||
| − | * | + | * [[Online Collaboration Platforms]] |
** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]] | ** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]] | ||
| − | ** [[Webex]] | + | ** [[Webex|Webex all in one app]] |
| + | ** [[Cisco WebEx Roomkits|Webex Roomkits]] | ||
** [[Zoom]] | ** [[Zoom]] | ||
* [[Bitlocker]] | * [[Bitlocker]] | ||
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<div class="mainpage_box"> | <div class="mainpage_box"> | ||
<h3>Broadcast, Production & Support</h3> | <h3>Broadcast, Production & Support</h3> | ||
| − | * [[Illumira | + | * [[YuJa]] (Replaced Illumira/NJVid) |
* [[Event Video Recording]] | * [[Event Video Recording]] | ||
* [[Search Committee Interviews]] | * [[Search Committee Interviews]] | ||
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</div> | </div> | ||
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** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]] | ** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]] | ||
** [[New Faculty Technology Orientation]] | ** [[New Faculty Technology Orientation]] | ||
| − | ** [[Lists|List Manager]] | + | ** [[Respondus|Respondus Lockdown Browser and Monitor]] |
| + | * [[Course Evaluations]] | ||
| + | ** [[Course Evaluations Open and Close Instructions]] | ||
| + | <!-- ** [[Lists|List Manager]] --> | ||
</div> | </div> | ||
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* [[WP Connect]] | * [[WP Connect]] | ||
* [[Banner Faculty & Advisor Class List]] | * [[Banner Faculty & Advisor Class List]] | ||
| + | * [[Faculty Load Module]] | ||
| + | * [[25Live]] | ||
</div></div> | </div></div> | ||
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<div class="mainpage_box"> | <div class="mainpage_box"> | ||
<h3 style="color:#DF7401">Hours of Operation</h3> | <h3 style="color:#DF7401">Hours of Operation</h3> | ||
| − | You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div> | + | You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357. |
| + | {{User Services Hours}}</div> | ||
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3> | <div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3> | ||
In-person Helpdesk Technology Support is located in the following locations: | In-person Helpdesk Technology Support is located in the following locations: | ||
Latest revision as of 14:30, 11 May 2022
Resources for Students/Faculty/Staff Impacted by COVID-19
We've put together a summary of technology resources available for students, faculty, and staff as they continue their education and/or work remotely. Find more information at COVID-19 Technology Resources.
For employees looking for an overview of available resources for remote work, visit Resources for Working Remotely to learn about tools that can help you accomplish your work from home.
If looking for access to U and K drive, please review the above articles, specifically Resources for Working Remotely.
Need software on a University imaged laptop? When connected via VPN you can get software from either the Windows Software Center or the Mac Managed Software Center.
About
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk TicketServices
User Services
Campus Computer Resources
- Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road
- Software Center
- Mac OS Managed Software Center
- Software Guides
- Apple Mac/iOS Articles
- Online Collaboration Platforms
- Bitlocker
- MS Office and Adobe CC for faculty and staff personal use
- IPTV - Campus Cable TV Service
- LinkedIn Learning (Lynda.com Learning Library)
- Network storage (U drive, K drive)
- Microsoft Teams
- Campus Printing Resources
Classroom Technology Support and Lending Services
Broadcast, Production & Support
- YuJa (Replaced Illumira/NJVid)
- Event Video Recording
- Search Committee Interviews
Center for Teaching with Technology
Enterprise Network & Systems Services
Enterprise Information Services