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<div text-align:center;"><h3>'''Welcome to the ITwiki''' [http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>
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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">'''Welcome to IT Wiki'''</div>
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<div style="top:+0.2em; font-size:95%;">[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</div>
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<div id="Main" class="mainpage_row">
<!-- <div id="articlecount" style="font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and counting.</div> -->
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<div id="Working_From_Home" class="mainpage_box">
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<h3 style="color:#DF7401">Resources for Students/Faculty/Staff Impacted by COVID-19</h3>
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We've put together a '''summary of technology resources available for students, faculty, and staff''' as they continue their education and/or work remotely. '''Find more information at [[COVID-19 Technology Resources]]'''.
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* [[Special:AllPages|All Articles]]
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For employees looking for an overview of available resources for remote work, visit [[Resources for Working Remotely]] to learn about tools that can help you accomplish your work from home.
* [[Special:PopularPages|Popular Articles]]
 
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]
 
  
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If looking for access to U and K drive, please review the above articles, specifically [[Resources_for_Working_Remotely#VPN_Required_Services|Resources for Working Remotely]].
* [[:Category:Apple|Apple Mac/iOS]]
 
* [[:Category:Blackboard|Blackboard]]
 
* [[:Category:Mobile|Mobile]]
 
|}
 
  
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Need software on a University imaged laptop? When connected via [[Resources_for_Working_Remotely#VPN_Required_Services|VPN]] you can get software from either the [[University_Software|Windows Software Center]] or the [[Mac_OS_Managed_Software_Center|Mac Managed Software Center]].
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</div>
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<div id="About" class="mainpage_box">
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<h3 style="color:#DF7401">About</h3>
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The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.  Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>
 +
</div>
  
==About==
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<div id="Services" class="mainpage_row">
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
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<div class="mainpage_box">
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<h3>Services</h3>
  
{|class="wikitable" width=300 style="float: left;"
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<div id="Services_Sections" class="mainpage_row">
|-
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<div class="mainpage_box">
!scope="col" style="background:#ffe9c5;" | Featured Articles
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<h3>User Services</h3>
|-
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* [http://www.wpunj.edu/it/policies/ IT Policies]
|
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* [[Resources for Working Remotely]]
* [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
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* [[IT Resources]]
* [[:Category:Blackboard - Students|Blackboard - Students]]
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* [https://wpunj.edu/it/user-services/student-laptop-requirements.html Student Laptop Requirements]
* [[:Category:IT Policies|IT Policies]]
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* [[:Category:Email|WPUNJ Account and Email Information]]
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** [[Email Account Types]]
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** [[Microsoft Office 365]]
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** [[Online Archive|Email - Online Archive for Employee Accounts]]
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** [[Multifactor Authentication]]
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** [[Passwords]]
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** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
 +
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
 
* [[Emergency Notifications]]
 
* [[Emergency Notifications]]
 +
* [[Announcements - Campus wide]]
 +
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
 +
* [[:Category:Mobile|Mobile]]
 +
* [[Special:AllPages|All Articles]]
 +
</div>
 +
 +
<div class="mainpage_box">
 +
<h3>Campus Computer Resources</h3>
 +
* [[Computer Availability|Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road]]
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* [[University_Software|Software Center]]
 
* [[Mac OS Managed Software Center]]
 
* [[Mac OS Managed Software Center]]
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* [[:Category:Software_Guides|Software Guides]]
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* [[:Category:Apple|Apple Mac/iOS Articles]]
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* [[Online Collaboration Platforms]]
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** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
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** [[Webex]]
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** [[Zoom]]
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* [[Bitlocker]]
 
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
 
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[New Faculty Technology Orientation]]
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* [[IPTV|IPTV - Campus Cable TV Service]]
* [[CTLT|Center for Teaching &amp; Learning with Technology]]
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* [[LinkedIn Learning|LinkedIn Learning (Lynda.com Learning Library)]]
* [[:Category:Software_Guides|Software Guides]]
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* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[TV]]
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* [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
|}
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* Campus Printing Resources
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** [[Printing|Printing to Pharos Uniprint Student Printers]]
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** [[WebCRD|Print Shop and WebCRD]]
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** [[Xerox]]
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</div>
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<div class="mainpage_box">
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<h3>Classroom Technology Support and Lending Services</h3>
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* [[:Category:IRT Media Services|Classroom Technology Support and Lending Services]]
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** [[Classroom Technology Support]]
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** [[3D Printing]]
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** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
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** [[Active Learning Classrooms]]
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** [[Solstice|Solstice Pods]]
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** [[:Category:Streaming Media|Streaming Media]]
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** [[:Category:Video Conferencing Services|Video Conferencing Services]]
 +
*[[Qualtrics]]
 +
*[[LinkedIn Learning]]
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*[[Wacom]]
 +
 
 +
</div><br>
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<div class="mainpage_box">
 +
<h3>Broadcast, Production & Support</h3>
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* [[YuJa]] (Replaced Illumira/NJVid)
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* [[Event Video Recording]]
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* [[Search Committee Interviews]]
 +
 
 +
</div>
 +
 
 +
<div class="mainpage_box">
 +
<h3>Technology Services Department</h3>
 +
* [[25Live]]
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* [[Emergency Notifications]]
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* [[WebCRD|Print Shop and WebCRD]]
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* [[Phone and Voicemail System|Phone and Voicemail System Instructions]]
 +
** [[Voicemail|Voicemail Online]]
 +
 
 +
</div>
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 +
<div class="mainpage_box">
 +
<h3>Center for Teaching with Technology</h3>
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* [[:Category:TeachwithTech|Center for Teaching with Technology]]
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** [[Blackboard]]
 +
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]
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** [[:Category:Blackboard - Students|Blackboard - Students]]
 +
** [[Bb Mobile Learn|Bb Mobile Learn]]
 +
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
 +
** [[New Faculty Technology Orientation]]
 +
<!-- ** [[Lists|List Manager]] -->
 +
</div>
 +
 
 +
<div class="mainpage_box">
 +
<h3>Enterprise Network & Systems Services</h3>
 +
* [[:Category:Network Services|Network Services]]
 +
** [[Wireless|Wi-Fi]]
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** [[Getting Started: Wired|Wired]]
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** [[Sponsored Guests|Sponsored Guests, Guest Wireless]]
 +
** [[Eduroam]]
 +
** [[Game Consoles and Other Devices]]
 +
** [[Resnet]]
 +
** [[VPN Remote Access]]
 +
 
 +
</div>
 +
 
 +
<div class="mainpage_box">
 +
<h3>Enterprise Information Services</h3>
 +
* [[:Category:DotCMS|DotCMS]]
 +
* [[WP Connect]]
 +
* [[Banner Faculty & Advisor Class List]]
 +
</div></div>
 +
 
  
{|class="wikitable" width=300 style="float: left;"
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</div></div>
!scope="col" style="background:#ffe9c5;" | Services
 
|-
 
|
 
* [[Announcements - Campus wide]]
 
* [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
 
* [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
 
* [[Computer Availability|Computer Lab Availability]]
 
* [[Generic Accounts]]
 
* [[:Category:Laptop Reservation|Laptop Reservation Service]]
 
* [[Lists|List Manager]]
 
* [[:Category:IRT Media Services|Media Services]]
 
* [[Map a Network Drive|Network storage]] (U drive, K drive)
 
* [[:Category:Streaming Media|Streaming Media]]
 
* [[TV]]
 
* [[Wireless|Wi-Fi]]
 
* [[:Category:Workaround|Workarounds]]
 
* [[:Category:Video Conferencing Services|Video Conferencing Services]]
 
* [[Voicemail|Voicemail Online]]
 
* [[VPN Remote Access]]
 
|}
 
  
{|class="wikitable" width=300 style="float: left;"
 
!scope="col" style="background:#ffe9c5;" | Did you know...
 
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...that October is [https://www.staysafeonline.org/ncsam/ National Cyber Security Awareness] Month? STOP. THINK. CONNECT. Click here for tips and advice on good online safety habits.{{#ev:youtubehd|C8hkDfAMXYI|400|center}}
 
|}
 
 
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<div id="mainpage_standard_footer" class="mainpage_row">
==Hours of Operation==
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<div class="mainpage_box">
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling 973-720-4357.
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<h3 style="color:#DF7401">Hours of Operation</h3>
{{User Services Hours}}
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You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div>
== Feedback ==
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<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].
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In-person Helpdesk Technology Support is located in the following locations:
 +
* Cheng Library Instruction & Research Technology Suite
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* Science East Room 3054
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* 1600 Valley Road Room G061
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* College Hall Room 140</div>
 +
<div class="mainpage_box">
 +
<h3 style="color:#DF7401">Feedback</h3>
 +
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>

Latest revision as of 13:33, 3 August 2020

Welcome to the ITwiki William Paterson University's public technology documentation repository.


Resources for Students/Faculty/Staff Impacted by COVID-19

We've put together a summary of technology resources available for students, faculty, and staff as they continue their education and/or work remotely. Find more information at COVID-19 Technology Resources.

For employees looking for an overview of available resources for remote work, visit Resources for Working Remotely to learn about tools that can help you accomplish your work from home.

If looking for access to U and K drive, please review the above articles, specifically Resources for Working Remotely.

Need software on a University imaged laptop? When connected via VPN you can get software from either the Windows Software Center or the Mac Managed Software Center.

About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk Ticket

Services


Broadcast, Production & Support

Enterprise Information Services