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<div text-align:center;"><h3>'''Welcome to the ITwiki'''  [http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>


== Welcome to the William Paterson University ITWiki ==
The ITwiki is the [http://www.wpunj.edu William Paterson University],[http://www.wpunj.edu/it Information Technology] documentation website. All articles and tutorials are presented in [http://www.mediawiki.org MediaWiki] format and released under the [http://www.gnu.org/copyleft/fdl.html GFDL]. While this documentation is free to all, only Information Technology Staff members are permitted to edit pages.  If you find an omission or unclear section, please submit a ticket using our [[Web Help Desk]].<br /><br />This will be the primary source of [http://www.wpunj.edu William Paterson University], [http://www.wpunj.edu/it Information Technology] public documentation.  FAQ's, PDF's and website documents will be migrated to the ITWiki.


{|class="wikitable" width=400 style="float: left;"  
<div id="Main" class="mainpage_row">
!scope="col" style="background:#efefef;" | Helpful Links
<div id="Working_From_Home" class="mainpage_box">
|-
<h3 style="color:#DF7401">Resources for Students/Faculty/Staff Impacted by COVID-19</h3>
|
We've put together a '''summary of technology resources available for students, faculty, and staff''' as they continue their education and/or work remotely. '''Find more information at [[COVID-19 Technology Resources]]'''.
 
For employees looking for an overview of available resources for remote work, visit [[Resources for Working Remotely]] to learn about tools that can help you accomplish your work from home.
 
If looking for access to U and K drive, please review the above articles, specifically [[Resources_for_Working_Remotely#VPN_Required_Services|Resources for Working Remotely]].
 
Need software on a University imaged laptop? When connected via [[Resources_for_Working_Remotely#VPN_Required_Services|VPN]] you can get software from either the [[University_Software|Windows Software Center]] or the [[Mac_OS_Managed_Software_Center|Mac Managed Software Center]].
</div>
<div id="About" class="mainpage_box">
<h3 style="color:#DF7401">About</h3>
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.  Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>
</div>
 
<div id="Services" class="mainpage_row">
<div class="mainpage_box">
<h3>Services</h3>
 
<div id="Services_Sections" class="mainpage_row">
<div class="mainpage_box">
<h3>User Services</h3>
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [[Resources for Working Remotely]]
* [[IT Resources]]
* [https://wpunj.edu/it/user-services/student-laptop-requirements.html Student Laptop Requirements]
* [[:Category:Email|WPUNJ Account and Email Information]]
** [[Email Account Types]]
** [[Microsoft Office 365]]
** [[Online Archive|Email - Online Archive for Employee Accounts]]
** [[Multifactor Authentication]]
** [[Passwords]]
** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
* [[Emergency Notifications]]
* [[Announcements - Campus wide]]
* [[Announcements - Campus wide]]
* [[DotCMS]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[ Web Help Desk]]
* [[:Category:Mobile|Mobile]]
* [[Help Desk]]
* [[Special:AllPages|All Articles]]
* [[Microsoft Home Use Program]]
</div>
* [[Email set up on an iphone - students]]
* [[Email set up on an iphone - Faculty and Staff]]
|}


{|class="wikitable" width=400 style="float: left;"
<div class="mainpage_box">
|-
<h3>Campus Computer Resources</h3>
!scope="col" style="background:#efefef;" | Categories
* [[Computer Availability|Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road]]
|-
* [[University_Software|Software Center]]
|
* [[Mac OS Managed Software Center]]
* [[:Category:Academic Web Server|Academic Web Server - Nova]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
* [[:Category:Apple|Apple Mac/iOS Articles]]
* [[:Category:Blackboard - Faculty|Blackboard - Faculty]]
* Web Conferencing Platforms
* [[:Category:Blackboard - FacultyFAQ|Blackboard - Faculty - Frequently Asked Questions]]
** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
* [[:Category:Blackboard - Students|Blackboard - Students]]
** [[Webex]]
* [[:Category:Blackboard - StudentFAQ|Blackboard - Students - Frequently Asked Questions]]
** [[Zoom]]
* [[:Category:Cable TV|Cable TV]]
* [[Bitlocker]]
* [[:Category:IRT - Center for Teaching and Learning with Technology|Center for Teaching and Learning with Technology]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[:Category:Go-Print|Go-Print]]
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[:Category:IT Policies|IT Policies]]
* [[LinkedIn Learning|LinkedIn Learning (Lynda.com Learning Library)]]
* [[:Category:Information Technology Services|Information Technology Services]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[:Category:Laptop Reservation|Laptop Reservation Service]]
* [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
* [[:Category:Media Services|Media Services]]
* Campus Printing Resources
** [[Printing|Printing to Pharos Uniprint Student Printers]]
** [[WebCRD|Print Shop and WebCRD]]
** [[Xerox]]
</div>
 
<div class="mainpage_box">
<h3>Classroom Technology Support and Lending Services</h3>
* [[:Category:IRT Media Services|Classroom Technology Support and Lending Services]]
** [[Classroom Technology Support]]
** [[3D Printing]]
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[Active Learning Classrooms]]
** [[Solstice|Solstice Pods]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
*[[Qualtrics]]
*[[LinkedIn Learning]]
*[[Wacom]]
 
</div><br>
<div class="mainpage_box">
<h3>Broadcast, Production & Support</h3>
* [[Illumira (formerly NJVid)]]
* [[Event Video Recording]]
* [[Search Committee Interviews]]
 
</div>
 
<div class="mainpage_box">
<h3>Technology Services Department</h3>
* [[25Live]]
* [[Emergency Notifications]]
* [[WebCRD|Print Shop and WebCRD]]
* [[Phone and Voicemail System|Phone and Voicemail System Instructions]]
** [[Voicemail|Voicemail Online]]
 
</div>
 
<div class="mainpage_box">
<h3>Center for Teaching with Technology</h3>
* [[:Category:TeachwithTech|Center for Teaching with Technology]]
** [[Blackboard]]
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
** [[:Category:Blackboard - Students|Blackboard - Students]]
** [[Bb Mobile Learn|Bb Mobile Learn]]
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
** [[New Faculty Technology Orientation]]
<!-- ** [[Lists|List Manager]] -->
</div>
 
<div class="mainpage_box">
<h3>Enterprise Network & Systems Services</h3>
* [[:Category:Network Services|Network Services]]
* [[:Category:Network Services|Network Services]]
* [[:Category:Student Technology Consultants|Student Technology Consultants]]
** [[Wireless|Wi-Fi]]
* [[:Category:Web Conferencing with Collaborate|Web Conferencing with Collaborate]]
** [[Getting Started: Wired|Wired]]
* [[:Category:Video Conferencing Services|Video Conferencing Services]]
** [[Sponsored Guests|Sponsored Guests, Guest Wireless]]
<!-- [[:Category:Communication Resources|Communication Resources]] -->
** [[Eduroam]]
|}
** [[Game Consoles and Other Devices]]
** [[Resnet]]
** [[VPN Remote Access]]
 
</div>
 
<div class="mainpage_box">
<h3>Enterprise Information Services</h3>
* [[:Category:DotCMS|DotCMS]]
* [[WP Connect]]
* [[Banner Faculty & Advisor Class List]]
</div></div>
 
 
</div></div>
 
<br clear=all>
<div id="mainpage_standard_footer" class="mainpage_row">
<div class="mainpage_box">
<h3 style="color:#DF7401">Hours of Operation</h3>
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div>
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
In-person Helpdesk Technology Support is located in the following locations:
* Cheng Library Instruction & Research Technology Suite
* Science East Room 3054
* 1600 Valley Road Room G061
* College Hall Room 140</div>
<div class="mainpage_box">
<h3 style="color:#DF7401">Feedback</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>

Revision as of 09:28, 30 June 2020

Welcome to the ITwiki William Paterson University's public technology documentation repository.


Resources for Students/Faculty/Staff Impacted by COVID-19

We've put together a summary of technology resources available for students, faculty, and staff as they continue their education and/or work remotely. Find more information at COVID-19 Technology Resources.

For employees looking for an overview of available resources for remote work, visit Resources for Working Remotely to learn about tools that can help you accomplish your work from home.

If looking for access to U and K drive, please review the above articles, specifically Resources for Working Remotely.

Need software on a University imaged laptop? When connected via VPN you can get software from either the Windows Software Center or the Mac Managed Software Center.

About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk Ticket

Services


Enterprise Information Services