Main Page: Difference between revisions

From William Paterson University - Information Technology's Wiki
Jump to navigation Jump to search
No edit summary
(63 intermediate revisions by 5 users not shown)
Line 1: Line 1:
__NOTOC__ <!-- hides the table of contents from ever appearing -->
__NOTOC__ <!-- hides the table of contents from ever appearing -->
<!--        BANNER ACROSS TOP OF PAGE       -->
<templatestyles src="Template:Main_page/styles.css" />
{| id="mp-topbanner" style="width:100%; background:#ffe9c5; margin:1.2em 0 6px 0; border:1px solid #ddd;"
<!--        BANNER ACROSS TOP OF PAGE       --><!-- Original Banner Background Color #ffe9c5 -->
| style="width:61%; color:#000;" |
<div id="mp-topbanner" style="clear:both; position:relative;>
<!--       Banner       -->
<div text-align:center;"><h3>'''Welcome to the ITwiki''' [http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>
{| style="width:280px; border:none; background:none;"
 
| style="width:280px; text-align:center; white-space:nowrap; color:#000;" |
 
<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">'''Welcome to ITwiki'''</div>
<div id="Main" class="mainpage_row">
<div style="top:+0.2em; font-size:95%;">[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</div>
<div id="Working_From_Home" class="mainpage_box">
<!-- <div id="articlecount" style="font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and counting.</div> -->
<h3 style="color:#DF7401">Resources for Students/Faculty/Staff Impacted by COVID-19</h3>
|}
We've put together a '''summary of technology resources available for students, faculty, and staff''' as they continue their education and/or work remotely. '''Find more information at [[COVID-19 Technology Resources]]'''.
<!--        PORTAL LIST ON RIGHT-HAND SIDE        -->
| style="width:13%; font-size:95%;" |
* [[Special:AllPages|All Articles]]
* [[Special:PopularPages|Popular Articles]]
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]


| style="width:13%; font-size:95%;" |
For employees looking for an overview of available resources for remote work, visit [[Resources for Working Remotely]] to learn about tools that can help you accomplish your work from home.
* [[:Category:Apple|Apple Mac/iOS]]
* [[:Category:Blackboard|Blackboard]]
* [[:Category:Mobile|Mobile]]
|}


If looking for access to U and K drive, please review the above articles, specifically [[Resources_for_Working_Remotely#VPN_Required_Services|Resources for Working Remotely]].


==About==
Need software on a University imaged laptop? When connected via [[Resources_for_Working_Remotely#VPN_Required_Services|VPN]] you can get software from either the [[University_Software|Windows Software Center]] or the [[Mac_OS_Managed_Software_Center|Mac Managed Software Center]].
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
</div>
<div id="About" class="mainpage_box">
<h3 style="color:#DF7401">About</h3>
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>
</div>


{|class="wikitable" width=925 style="float: center;"  
<div id="Services" class="mainpage_row">
!scope="col" style="background:#ff8c00;" | Did you know...
<div class="mainpage_box">
|-
<h3>Services</h3>
|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10!  Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>-->
<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft.  If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>
|}
<!--{|class="wikitable" width=900 style="float: center;"
!scope="col" style="background:#DC143C;" | Downloaded Excel File Will Not Open?
|-
|
Having trouble opening an excel document you just downloaded?  [[Excel_Files_From_Web_Dont_Open#Resolution|Check out this article for a resolution]]
<br clear=all>
|}-->


<!--<br clear=all>
<div id="Services_Sections" class="mainpage_row">
-->
<div class="mainpage_box">
{|class="wikitable" width=300 style="float: left;"
<h3>User Services</h3>
|-
!scope="col" style="background:#ffe9c5;" | Featured Articles
|-
|
* [[:Category:Blackboard - Faculty|Blackboard - Faculty]]
* [[:Category:Blackboard - Students|Blackboard - Students]]
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [[Resources for Working Remotely]]
* [[IT Resources]]
* [https://wpunj.edu/it/user-services/student-laptop-requirements.html Student Laptop Requirements]
* [[:Category:Email|WPUNJ Account and Email Information]]
** [[Email Account Types]]
** [[Microsoft Office 365]]
** [[Online Archive|Email - Online Archive for Employee Accounts]]
** [[Multifactor Authentication]]
** [[Passwords]]
** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
* [[Emergency Notifications]]
* [[Emergency Notifications]]
* [[Announcements - Campus wide]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[:Category:Mobile|Mobile]]
* [[Special:AllPages|All Articles]]
</div>
<div class="mainpage_box">
<h3>Campus Computer Resources</h3>
* [[Computer Availability|Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road]]
* [[University_Software|Software Center]]
* [[Mac OS Managed Software Center]]
* [[Mac OS Managed Software Center]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Apple|Apple Mac/iOS Articles]]
* Web Conferencing Platforms
** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
** [[Webex]]
** [[Zoom]]
* [[Bitlocker]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[New Faculty Technology Orientation]]
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[Passwords]]
* [[LinkedIn Learning|LinkedIn Learning (Lynda.com Learning Library)]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
* Campus Printing Resources
** [[Printing|Printing to Pharos Uniprint Student Printers]]
** [[WebCRD|Print Shop and WebCRD]]
** [[Xerox]]
</div>
 
<div class="mainpage_box">
<h3>Classroom Technology Support and Lending Services</h3>
* [[:Category:IRT Media Services|Classroom Technology Support and Lending Services]]
** [[Classroom Technology Support]]
** [[3D Printing]]
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[Active Learning Classrooms]]
** [[Solstice|Solstice Pods]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
*[[Qualtrics]]
*[[LinkedIn Learning]]
*[[Wacom]]
 
</div><br>
<div class="mainpage_box">
<h3>Broadcast, Production & Support</h3>
* [[Illumira (formerly NJVid)]]
* [[Event Video Recording]]
* [[Search Committee Interviews]]
* [[Search Committee Interviews]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:TeachwithTech|Teaching with Technology]]
* [[IPTV]]
|}


{|class="wikitable" width=300 style="float: left;"  
</div>
!scope="col" style="background:#ffe9c5;" | Services
 
|-
<div class="mainpage_box">
|
<h3>Technology Services Department</h3>
* [[Announcements - Campus wide]]
* [[25Live]]
* [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
* [[Emergency Notifications]]
* [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
* [[WebCRD|Print Shop and WebCRD]]
* [[Computer Availability|Computer Lab Availability]]
* [[Phone and Voicemail System|Phone and Voicemail System Instructions]]
<!-- * [[Generic Accounts]] -->
** [[Voicemail|Voicemail Online]]
* [[Lists|List Manager]]
 
* [[Lynda|Lynda.com Learning Library]]
</div>
* [[:Category:IRT Media Services|Media Services]]
 
* [[Map a Network Drive|Network storage]] (U drive, K drive)
<div class="mainpage_box">
* [[Printing]]
<h3>Center for Teaching with Technology</h3>
* [[3D Printing]]
* [[:Category:TeachwithTech|Center for Teaching with Technology]]
* [[:Category:Streaming Media|Streaming Media]]
** [[Blackboard]]
* [[IPTV]]
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
* [[Game Consoles and Other Devices]]
** [[:Category:Blackboard - Students|Blackboard - Students]]
* [[Wireless|Wi-Fi]]
** [[Bb Mobile Learn|Bb Mobile Learn]]
* [[Getting Started: Wired|Wired]]
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
** [[New Faculty Technology Orientation]]
<!-- ** [[Lists|List Manager]] -->
</div>
 
<div class="mainpage_box">
<h3>Enterprise Network & Systems Services</h3>
* [[:Category:Network Services|Network Services]]
* [[:Category:Network Services|Network Services]]
* [[:Category:Workaround|Workarounds]]
** [[Wireless|Wi-Fi]]
* [[:Category:Video Conferencing Services|Video Conferencing Services]]
** [[Getting Started: Wired|Wired]]
* [[Voicemail|Voicemail Online]]
** [[Sponsored Guests|Sponsored Guests, Guest Wireless]]
* [[VPN Remote Access]]
** [[Eduroam]]
|}
** [[Game Consoles and Other Devices]]
** [[Resnet]]
** [[VPN Remote Access]]


{|class="wikitable" width=300 style="float: left;"
</div>
!scope="col" style="background:#ffe9c5;" | Did you know...
 
|-
<div class="mainpage_box">
|
<h3>Enterprise Information Services</h3>
...that faculty and staff will no longer be subject to an e-mail quota?  Your [https://itwiki.wpunj.edu/index.php/Online_Archive Online Archive] mailbox will eliminate the need to create PST files, and will automatically archive older e-mail!  [[File:Onlinearchive2.png|center|link=https://itwiki.wpunj.edu/index.php/Online_Archive]]
* [[:Category:DotCMS|DotCMS]]
<br clear=all>
* [[WP Connect]]
|}
* [[Banner Faculty & Advisor Class List]]
<br clear=all>
</div></div>
<!--


==Featured Video==
{{#ev:youtubehd|sstY_FQgSHQ|550|left}}
<br clear=all>


-->
</div></div>


==Hours of Operation==
<br clear=all>
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling 973-720-4357.
<div id="mainpage_standard_footer" class="mainpage_row">
{{User Services Hours}}
<div class="mainpage_box">
== Feedback ==
<h3 style="color:#DF7401">Hours of Operation</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div>
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
In-person Helpdesk Technology Support is located in the following locations:
* Cheng Library Instruction & Research Technology Suite
* Science East Room 3054
* 1600 Valley Road Room G061
* College Hall Room 140</div>
<div class="mainpage_box">
<h3 style="color:#DF7401">Feedback</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>

Revision as of 09:28, 30 June 2020

Welcome to the ITwiki William Paterson University's public technology documentation repository.


Resources for Students/Faculty/Staff Impacted by COVID-19

We've put together a summary of technology resources available for students, faculty, and staff as they continue their education and/or work remotely. Find more information at COVID-19 Technology Resources.

For employees looking for an overview of available resources for remote work, visit Resources for Working Remotely to learn about tools that can help you accomplish your work from home.

If looking for access to U and K drive, please review the above articles, specifically Resources for Working Remotely.

Need software on a University imaged laptop? When connected via VPN you can get software from either the Windows Software Center or the Mac Managed Software Center.

About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk Ticket

Services


Enterprise Information Services