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<div text-align:center;"><h3>'''Welcome to the ITwiki''' [http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>
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<div id="Main" class="mainpage_row">
<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">'''Welcome to the ITwiki'''</div>
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<div id="Working_From_Home" class="mainpage_box">
<div style="top:+0.2em; font-size:95%;">[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</div>
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<h3 style="color:#DF7401">Resources for Students/Faculty/Staff Impacted by COVID-19</h3>
<!--<div id="articlecount" style="font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and counting.</div> -->
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We've put together a '''summary of technology resources available for students, faculty, and staff''' as they continue their education and/or work remotely. '''Find more information at [[COVID-19 Technology Resources]]'''.
|}
 
<!--        PORTAL LIST ON RIGHT-HAND SIDE        -->
 
| style="width:13%; font-size:95%;" |
 
* [[Special:AllPages|All Articles]]
 
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]
 
  
| style="width:13%; font-size:95%;" |
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For employees looking for an overview of available resources for remote work, visit [[Resources for Working Remotely]] to learn about tools that can help you accomplish your work from home.
* [[:Category:Apple|Apple Mac/iOS]]
 
* [[:Category:Blackboard|Blackboard]]
 
* [[:Category:Mobile|Mobile]]
 
|}
 
  
==About==
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If looking for access to U and K drive, please review the above articles, specifically [[Resources_for_Working_Remotely#VPN_Required_Services|Resources for Working Remotely]].
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
 
  
{|class="wikitable" width=925 style="float: center;"  
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Need software on a University imaged laptop? When connected via [[Resources_for_Working_Remotely#VPN_Required_Services|VPN]] you can get software from either the [[University_Software|Windows Software Center]] or the [[Mac_OS_Managed_Software_Center|Mac Managed Software Center]].
!scope="col" style="background:#ff8c00;" | Did you know...
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</div>
|-
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<div id="About" class="mainpage_box">
|<center>Looking for an overview of [[IT Resources]]?  We put together an [[IT Resources]] article that reviews topics discussed at the Information Technology Learning and Development Series session.</center>
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<h3 style="color:#DF7401">About</h3>
|}
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The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.  Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>
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</div>
  
{|class="wikitable" width=925 style="float: center;"  
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<div id="Services" class="mainpage_row">
!scope="col" style="background:#ff8c00;" | Did you know...
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<div class="mainpage_box">
|-
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<h3>Services</h3>
|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10!  Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>--><!--<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft.  If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>--><center>[[Multifactor Authentication]] is here!  [[Multifactor Authentication]] is required for employee WPconnect and Email accounts as of April 3rd!</center>
 
|}
 
  
{|class="wikitable" width=925 style="float: left;"  
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<div id="Services_Sections" class="mainpage_row">
!scope="col" style="background:#ffe9c5;" colspan="2"| Services
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<div class="mainpage_box">
|-
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<h3>User Services</h3>
|colspan="1" style="width: 50%" style="vertical-align:top|
 
 
* [http://www.wpunj.edu/it/policies/ IT Policies]
 
* [http://www.wpunj.edu/it/policies/ IT Policies]
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* [[Resources for Working Remotely]]
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* [[IT Resources]]
 +
* [[:Category:Email|WPUNJ Account and Email Information]]
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** [[Email Account Types]]
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** [[Microsoft Office 365]]
 +
** [[Online Archive|Email - Online Archive for Employee Accounts]]
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** [[Multifactor Authentication]]
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** [[Passwords]]
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** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
 +
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
 +
* [[Emergency Notifications]]
 
* [[Announcements - Campus wide]]
 
* [[Announcements - Campus wide]]
* [[:Category:Apple|Apple Mac/iOS]]
 
 
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
 
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[Computer Availability|Computer Lab Availability]]
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* [[:Category:Mobile|Mobile]]
* [[:Category:Email|Email]]
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* [[Special:AllPages|All Articles]]
* [[Online Archive|Email Archive]]
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</div>
* [[Emergency Notifications]]
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* [[Multifactor Authentication]]
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<div class="mainpage_box">
* [[Passwords]]
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<h3>Campus Computer Resources</h3>
* [[Affirmed/Preferred_First_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
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* [[Computer Availability|Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road]]
 
* [[University_Software|Software Center]]
 
* [[University_Software|Software Center]]
 
* [[Mac OS Managed Software Center]]
 
* [[Mac OS Managed Software Center]]
 +
* [[:Category:Software_Guides|Software Guides]]
 +
* [[:Category:Apple|Apple Mac/iOS Articles]]
 +
* Web Conferencing Platforms
 +
** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
 +
** [[Webex]]
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** [[Zoom]]
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* [[Bitlocker]]
 
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
 
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[:Category:Software_Guides|Software Guides]]
 
<!-- * [[Generic Accounts]] -->
 
 
* [[IPTV|IPTV - Campus Cable TV Service]]
 
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[LinkedIn_Learning|LinkedIn Learning Library (Lynda.com)]]
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* [[LinkedIn Learning|LinkedIn Learning (Lynda.com Learning Library)]]
 
* [[Map a Network Drive|Network storage]] (U drive, K drive)
 
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Printing]]
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* [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]]
* [[:Category:Workaround|Workarounds]]
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* Campus Printing Resources
* [[Voicemail|Voicemail Online]]
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** [[Printing|Printing to Pharos Uniprint Student Printers]]
* [[WebCRD]]
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** [[WebCRD|Print Shop and WebCRD]]
* [[Xerox]]
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** [[Xerox]]
|colspan="1" style="width: 50%" style="vertical-align:top|
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</div>
* [[:Category:IRT Media Services|Media Services]]
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 +
<div class="mainpage_box">
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<h3>Classroom Technology Support and Lending Services</h3>
 +
* [[:Category:IRT Media Services|Classroom Technology Support and Lending Services]]
 +
** [[Classroom Technology Support]]
 
** [[3D Printing]]
 
** [[3D Printing]]
 
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
 
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[Search Committee Interviews]]
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** [[Active Learning Classrooms]]
 
** [[Solstice|Solstice Pods]]
 
** [[Solstice|Solstice Pods]]
 
** [[:Category:Streaming Media|Streaming Media]]
 
** [[:Category:Streaming Media|Streaming Media]]
 
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
 
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
* [[:Category:TeachwithTech|Teaching with Technology]]
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*[[Qualtrics]]
 +
*[[LinkedIn Learning]]
 +
*[[Wacom]]
 +
 
 +
</div><br>
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<div class="mainpage_box">
 +
<h3>Broadcast, Production & Support</h3>
 +
* [[Illumira (formerly NJVid)]]
 +
* [[Event Video Recording]]
 +
* [[Search Committee Interviews]]
 +
 
 +
</div>
 +
 
 +
<div class="mainpage_box">
 +
<h3>Technology Services Department</h3>
 +
* [[25Live]]
 +
* [[Emergency Notifications]]
 +
* [[WebCRD|Print Shop and WebCRD]]
 +
* [[Phone and Voicemail System|Phone and Voicemail System Instructions]]
 +
** [[Voicemail|Voicemail Online]]
 +
 
 +
</div>
 +
 
 +
<div class="mainpage_box">
 +
<h3>Center for Teaching with Technology</h3>
 +
* [[:Category:TeachwithTech|Center for Teaching with Technology]]
 +
** [[Blackboard]]
 
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
 
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
 
** [[:Category:Blackboard - Students|Blackboard - Students]]
 
** [[:Category:Blackboard - Students|Blackboard - Students]]
 +
** [[Bb Mobile Learn|Bb Mobile Learn]]
 
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
 
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
 
** [[New Faculty Technology Orientation]]
 
** [[New Faculty Technology Orientation]]
 
** [[Lists|List Manager]]
 
** [[Lists|List Manager]]
 +
</div>
 +
 +
<div class="mainpage_box">
 +
<h3>Enterprise Network & Systems Services</h3>
 
* [[:Category:Network Services|Network Services]]
 
* [[:Category:Network Services|Network Services]]
 +
** [[Wireless|Wi-Fi]]
 +
** [[Getting Started: Wired|Wired]]
 +
** [[Sponsored Guests|Sponsored Guests, Guest Wireless]]
 +
** [[Eduroam]]
 
** [[Game Consoles and Other Devices]]
 
** [[Game Consoles and Other Devices]]
 
** [[Resnet]]
 
** [[Resnet]]
** [[Wireless|Wi-Fi]]
 
** [[Getting Started: Wired|Wired]]
 
 
** [[VPN Remote Access]]
 
** [[VPN Remote Access]]
|}
 
  
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</div>
  
<br clear=all>
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<div class="mainpage_box">
<!--
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<h3>Enterprise Information Services</h3>
 +
* [[:Category:DotCMS|DotCMS]]
 +
* [[WP Connect]]
 +
* [[Banner Faculty & Advisor Class List]]
 +
</div></div>
  
==Featured Video==
 
{{#ev:youtube|sstY_FQgSHQ|550|left}}
 
<br clear=all>
 
  
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</div></div>
  
==Hours of Operation==
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<br clear=all>
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.
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<div id="mainpage_standard_footer" class="mainpage_row">
{{User Services Hours}}
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<div class="mainpage_box">
==Support Locations==
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<h3 style="color:#DF7401">Hours of Operation</h3>
 +
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div>
 +
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
 
In-person Helpdesk Technology Support is located in the following locations:
 
In-person Helpdesk Technology Support is located in the following locations:
* The Cheng Library Instruction & Research Technology Suite
+
* Cheng Library Instruction & Research Technology Suite
 
* Science East Room 3054
 
* Science East Room 3054
 
* 1600 Valley Road Room G061
 
* 1600 Valley Road Room G061
* College Hall Room 140
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* College Hall Room 140</div>
 
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<div class="mainpage_box">
== Feedback ==
+
<h3 style="color:#DF7401">Feedback</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].
+
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>

Revision as of 19:23, 27 May 2020

Welcome to the ITwiki William Paterson University's public technology documentation repository.


Resources for Students/Faculty/Staff Impacted by COVID-19

We've put together a summary of technology resources available for students, faculty, and staff as they continue their education and/or work remotely. Find more information at COVID-19 Technology Resources.

For employees looking for an overview of available resources for remote work, visit Resources for Working Remotely to learn about tools that can help you accomplish your work from home.

If looking for access to U and K drive, please review the above articles, specifically Resources for Working Remotely.

Need software on a University imaged laptop? When connected via VPN you can get software from either the Windows Software Center or the Mac Managed Software Center.

About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk Ticket

Services


Enterprise Information Services