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<div text-align:center;"><h3>'''Welcome to the ITwiki''' [http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div>
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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">'''Welcome to the ITwiki'''</div>
<div style="top:+0.2em; font-size:95%;">[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</div>
<!--<div id="articlecount" style="font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and counting.</div> -->
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* [[Special:AllPages|All Articles]]
* [[Special:PopularPages|Popular Articles]]
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]


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* [[:Category:Apple|Apple Mac/iOS]]
* [[:Category:Blackboard|Blackboard]]
* [[:Category:Mobile|Mobile]]
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<div id="About" class="mainpage_box">
<h3 style="color:#DF7401">About</h3>
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.  Have a question or need assistance?  [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div>


==About==
<div id="Did_You_Know" class="mainpage_box">
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
<h3 style="color:#DF7401">Did you know...</h3>
Looking for an overview of [[IT Resources]]?  We put together an [[IT Resources]] article that reviews topics discussed at the Information Technology Learning and Development Series session.
</div></div>


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<div class="mainpage_box">
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<h3>Services</h3>
|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10!  Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>-->
<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft.  If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>
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!scope="col" style="background:#DC143C;" | Downloaded Excel File Will Not Open?
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Having trouble opening an excel document you just downloaded?  [[Excel_Files_From_Web_Dont_Open#Resolution|Check out this article for a resolution]]
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<h3>User Services</h3>
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!scope="col" style="background:#ffe9c5;" | Featured Articles
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* [[:Category:Blackboard - Faculty|Blackboard - Faculty]]
* [[:Category:Blackboard - Students|Blackboard - Students]]
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [[:Category:Email|WPUNJ Account and Email Information]]
** [[Email Account Types]]
** [[Online Archive|Email - Online Archive for Employee Accounts]]
** [[Multifactor Authentication]]
** [[Passwords]]
** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
**[[Web Help Desk|Web Help Desk - How to create a ticket]]
* [[Emergency Notifications]]
* [[Emergency Notifications]]
* [[Announcements - Campus wide]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[:Category:Mobile|Mobile]]
* [[Special:AllPages|All Articles]]
</div>
<div class="mainpage_box">
<h3>Campus Computer Resources</h3>
* [[Computer Availability|Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road]]
* [[University_Software|Software Center]]
* [[Mac OS Managed Software Center]]
* [[Mac OS Managed Software Center]]
* [[Multifactor Authentication]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Apple|Apple Mac/iOS Articles]]
* [[Bitlocker]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[New Faculty Technology Orientation]]
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[Passwords]]
* [[LinkedIn Learning|LinkedIn Learning (Lynda.com Learning Library)]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* Campus Printing Resources
** [[Printing|Printing to Pharos Uniprint Student Printers]]
** [[WebCRD|Print Shop and WebCRD]]
** [[Xerox]]
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<div class="mainpage_box">
<h3>Classroom Technology Support and Lending Services</h3>
* [[:Category:IRT Media Services|Classroom Technology Support and Lending Services]]
** [[Classroom Technology Support]]
** [[3D Printing]]
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[Active Learning Classrooms]]
** [[Solstice|Solstice Pods]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
*[[Qualtrics]]
*[[LinkedIn Learning]]
 
</div><br>
<div class="mainpage_box">
<h3>Broadcast, Production & Support</h3>
* [[Illumira (formerly NJVid)]]
* [[Event Video Recording]]
* [[Search Committee Interviews]]
* [[Search Committee Interviews]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:TeachwithTech|Teaching with Technology]]
* [[IPTV]]
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!scope="col" style="background:#ffe9c5;" | Services
 
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<h3>Technology Services Department</h3>
* [[Announcements - Campus wide]]
* [[25Live]]
* [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
* [[Emergency Notifications]]
* [[:Category:Apple|Apple Mac/iOS]]
* [[WebCRD|Print Shop and WebCRD]]
* [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
* [[Voicemail|Voicemail Online]]
* [[Computer Availability|Computer Lab Availability]]
 
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* [[:Category:Email|Email]]
 
* [[Lists|List Manager]]
<div class="mainpage_box">
* [[Lynda|Lynda.com Learning Library]]
<h3>Center for Teaching with Technology</h3>
* [[:Category:IRT Media Services|Media Services]]
* [[:Category:TeachwithTech|Center for Teaching with Technology]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
** [[:Category:Blackboard|Blackboard]]
* [[Printing]]
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
* [[3D Printing]]
** [[:Category:Blackboard - Students|Blackboard - Students]]
* [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
* [[Resnet]]
** [[New Faculty Technology Orientation]]
* [[IPTV]]
** [[Lists|List Manager]]
* [[Game Consoles and Other Devices]]
</div>
* [[Wireless|Wi-Fi]]
 
* [[Getting Started: Wired|Wired]]
<div class="mainpage_box">
<h3>Enterprise Network & Systems Services</h3>
* [[:Category:Network Services|Network Services]]
* [[:Category:Network Services|Network Services]]
* [[:Category:Workaround|Workarounds]]
** [[Wireless|Wi-Fi]]
* [[:Category:Video Conferencing Services|Video Conferencing Services]]
** [[Getting Started: Wired|Wired]]
* [[Voicemail|Voicemail Online]]
** [[Sponsored Guests|Sponsored Guests, Guest Wireless]]
* [[VPN Remote Access]]
** [[Eduroam]]
* [[WebCRD]]
** [[Game Consoles and Other Devices]]
* [[Xerox]]
** [[Resnet]]
|}
** [[VPN Remote Access]]
 
</div>


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!scope="col" style="background:#ffe9c5;" | Did you know...
<h3>Enterprise Information Services</h3>
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* [[:Category:DotCMS|DotCMS]]
|
* [[WP Connect]]
...that faculty and staff will no longer be subject to an e-mail quota?  Your [https://itwiki.wpunj.edu/index.php/Online_Archive Online Archive] mailbox will eliminate the need to create PST files, and will automatically archive older e-mail!  [[File:Onlinearchive2.png|center|link=https://itwiki.wpunj.edu/index.php/Online_Archive]]
* [[Banner Faculty & Advisor Class List]]
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==Hours of Operation==
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You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling 973-720-4357.
<div id="mainpage_standard_footer" class="mainpage_row">
{{User Services Hours}}
<div class="mainpage_box">
== Feedback ==
<h3 style="color:#DF7401">Hours of Operation</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357.{{User Services Hours}}</div>
<div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3>
In-person Helpdesk Technology Support is located in the following locations:
* Cheng Library Instruction & Research Technology Suite
* Science East Room 3054
* 1600 Valley Road Room G061
* College Hall Room 140</div>
<div class="mainpage_box">
<h3 style="color:#DF7401">Feedback</h3>
Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div>

Revision as of 10:42, 11 February 2020

Welcome to the ITwiki William Paterson University's public technology documentation repository.


About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? Submit a Help Desk Ticket

Did you know...

Looking for an overview of IT Resources? We put together an IT Resources article that reviews topics discussed at the Information Technology Learning and Development Series session.

Services


Enterprise Information Services