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* [[Special:AllPages|All Articles]]
* [[Special:AllPages|All Articles]]
* [[Special:PopularPages|Popular Articles]]
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]


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* [[:Category:Mobile|Mobile]]
* [[:Category:Mobile|Mobile]]
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==About==
==About==
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!scope="col" style="background:#ff8c00;" | Did you know...
!scope="col" style="background:#ff8c00;" | Did you know...
|-
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|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10! Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>-->
|<center>Looking for an overview of [[IT Resources]]? We put together an [[IT Resources]] article that reviews topics discussed at the Information Technology Learning and Development Series session.</center>
<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft.  If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>
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!scope="col" style="background:#DC143C;" | Downloaded Excel File Will Not Open?
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Having trouble opening an excel document you just downloaded?  [[Excel_Files_From_Web_Dont_Open#Resolution|Check out this article for a resolution]]
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!scope="col" style="background:#ff8c00;" | Did you know...
<!--
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!scope="col" style="background:#ffe9c5;" | Featured Articles
|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10!  Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>--><!--<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft.  If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>--><center>[[Multifactor Authentication]] is here!  [[Multifactor Authentication]] is required for employee WPconnect and Email accounts as of April 3rd!</center>
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* [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
* [[:Category:Blackboard - Students|Blackboard - Students]]
* [http://www.wpunj.edu/it/policies/ IT Policies]
* [[Emergency Notifications]]
* [[Mac OS Managed Software Center]]
* [[Multifactor Authentication]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[New Faculty Technology Orientation]]
* [[Passwords]]
* [[Search Committee Interviews]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:TeachwithTech|Teaching with Technology]]
* [[IPTV]]
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!scope="col" style="background:#ffe9c5;" | Services
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* [[Announcements - Campus wide]]
* [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
* [[:Category:Apple|Apple Mac/iOS]]
* [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
* [[Computer Availability|Computer Lab Availability]]
* [[:Category:Email|Email]]
* [[Online Archive|Email Archive]]
* [[Lists|List Manager]]
* [[Lynda|Lynda.com Learning Library]]
* [[:Category:IRT Media Services|Media Services]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Printing]]
* [[3D Printing]]
* [[:Category:Streaming Media|Streaming Media]]
* [[Resnet]]
* [[IPTV]]
* [[Game Consoles and Other Devices]]
* [[Wireless|Wi-Fi]]
* [[Getting Started: Wired|Wired]]
* [[:Category:Network Services|Network Services]]
* [[:Category:Workaround|Workarounds]]
* [[:Category:Video Conferencing Services|Video Conferencing Services]]
* [[Voicemail|Voicemail Online]]
* [[VPN Remote Access]]
* [[WebCRD]]
* [[Xerox]]
|}
{|class="wikitable" width=300 style="float: left;"
!scope="col" style="background:#ffe9c5;" | Did you know...
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...that faculty and staff will no longer be subject to an e-mail quota?  Your [https://itwiki.wpunj.edu/index.php/Online_Archive Online Archive] mailbox will eliminate the need to create PST files, and will automatically archive older e-mail!  [[File:Onlinearchive2.png|center|link=https://itwiki.wpunj.edu/index.php/Online_Archive]]
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!scope="col" style="background:#ffe9c5;" colspan="2"| Services
!scope="col" style="background:#ffe9c5;" colspan="2"| Services
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* [[Announcements - Campus wide]]
* [[Announcements - Campus wide]]
* [[:Category:Apple|Apple Mac/iOS]]
* [[:Category:Apple|Apple Mac/iOS]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[Computer Availability|Computer Lab Availability]]
* [[Computer Availability|Computer Lab Availability]]
* [[:Category:Email|Email]]
* [[:Category:Email|Email]]
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* [[Multifactor Authentication]]
* [[Multifactor Authentication]]
* [[Passwords]]
* [[Passwords]]
* [[Affirmed/Preferred_First_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
* [[University_Software|Software Center]]
* [[University_Software|Software Center]]
* [[Mac OS Managed Software Center]]
* [[Mac OS Managed Software Center]]
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* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Software_Guides|Software Guides]]
<!-- * [[Generic Accounts]] -->
<!-- * [[Generic Accounts]] -->
* [[IPTV]]
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[Lynda|Lynda.com Learning Library]]
* [[Lynda|Lynda.com Learning Library]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Map a Network Drive|Network storage]] (U drive, K drive)
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** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[Search Committee Interviews]]
** [[Search Committee Interviews]]
** [[Solstice|Solstice Pods]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
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==Featured Video==
==Featured Video==
{{#ev:youtubehd|sstY_FQgSHQ|550|left}}
{{#ev:youtube|sstY_FQgSHQ|550|left}}
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Revision as of 11:53, 8 July 2019

Welcome to the ITwiki
William Paterson University's public technology documentation repository.

About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.

Did you know...
Looking for an overview of IT Resources? We put together an IT Resources article that reviews topics discussed at the Information Technology Learning and Development Series session.
Did you know...
Multifactor Authentication is here! Multifactor Authentication is required for employee WPconnect and Email accounts as of April 3rd!
Services



Hours of Operation

You may contact Information Technology by submitting a ticket, or calling 973-720-4357.

Regular Work Day Schedule

  • Monday–Thursday: 8:30AM-10:00PM
  • Friday: 8:30AM-6:00PM
  • Saturday: 9:00AM-5:00PM
  • Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Feedback

Request an article, notify us of an error, or send a note by creating a ticket.