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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">'''Welcome to IT Wiki'''</div>
<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">'''Welcome to the ITwiki'''</div>
<div style="top:+0.2em; font-size:95%;">[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</div>
<div style="top:+0.2em; font-size:95%;">[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</div>
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* [[Special:AllPages|All Articles]]
* [[Special:AllPages|All Articles]]
* [[Special:PopularPages|Popular Articles]]
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]
* [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]


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* [[:Category:Mobile|Mobile]]
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==About==
==About==
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.
The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.


 
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!scope="col" style="background:#ff8c00;" | Did you know...
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|<center>Looking for an overview of [[IT Resources]]? We put together an [[IT Resources]] article that reviews topics discussed at the Information Technology Learning and Development Series session.</center>
Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10! Check out our article on [[Windows 10 Features]].
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!scope="col" style="background:#DC143C;" | Downloaded Excel File Will Not Open?
!scope="col" style="background:#ff8c00;" | Did you know...
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|<!--Computers being replaced through the [[Computer Renewal Program New PC|CRP program]] are being deployed with Windows 10!  Check out our article on [[Windows 10 Features]].--><!--Don't like the flower animation on WPConnect? Here's how you can [[WPConnect#How_to_disable_the_flower_animation_on_WPConnect|disable]] it! <br clear=all>--><!--<center>Staff and Faculty email accounts are being migrated to Exchange Online, hosted by Microsoft.  If you were recently migrated and having a problem accessing email, [[Exchange_365_Email_Migration|check out our troubleshooting document here.]]</center>--><center>[[Multifactor Authentication]] is here!  [[Multifactor Authentication]] is required for employee WPconnect and Email accounts as of April 3rd!</center>
Having trouble opening an excel document you just downloaded?  [[Excel_Files_From_Web_Dont_Open#Resolution|Check out this article for a resolution]]
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!scope="col" style="background:#ffe9c5;" colspan="2"| Services
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!scope="col" style="background:#ffe9c5;" | Featured Articles
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* [http://www.wpunj.edu/it/policies/ IT Policies]
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* [[Announcements - Campus wide]]
* [[:Category:Blackboard - Faculty|Blackboard - Faculty]]  
* [[:Category:Apple|Apple Mac/iOS]]
* [[:Category:Blackboard - Students|Blackboard - Students]]
* [[Clear_Browser_Cache | Clearing Your Browser Cache]]
* [[:Category:IT Policies|IT Policies]]
* [[Computer Availability|Computer Lab Availability]]
* [[:Category:Email|Email]]
* [[Online Archive|Email Archive]]
* [[Emergency Notifications]]
* [[Emergency Notifications]]
* [[Multifactor Authentication]]
* [[Passwords]]
* [[Affirmed/Preferred_First_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]]
* [[University_Software|Software Center]]
* [[Mac OS Managed Software Center]]
* [[Mac OS Managed Software Center]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]]
* [[New Faculty Technology Orientation]]
* [[CTLT|Center for Teaching &amp; Learning with Technology]]
* [[:Category:Software_Guides|Software Guides]]
* [[:Category:Software_Guides|Software Guides]]
* [[TV]]
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!scope="col" style="background:#ffe9c5;" | Services
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* [[Announcements - Campus wide]]
* [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
* [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
* [[Computer Availability|Computer Lab Availability]]
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* [[:Category:Laptop Reservation|Laptop Reservation Service]]
* [[IPTV|IPTV - Campus Cable TV Service]]
* [[Lists|List Manager]]
* [[Lynda|Lynda.com Learning Library]]
* [[Lynda|Lynda.com Learning Library]]
* [[:Category:IRT Media Services|Media Services]]
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Map a Network Drive|Network storage]] (U drive, K drive)
* [[Printing]]
* [[Printing]]
* [[:Category:Streaming Media|Streaming Media]]
* [[TV]]
* [[Wireless|Wi-Fi]]
* [[:Category:Workaround|Workarounds]]
* [[:Category:Workaround|Workarounds]]
* [[:Category:Video Conferencing Services|Video Conferencing Services]]
* [[Voicemail|Voicemail Online]]
* [[Voicemail|Voicemail Online]]
* [[VPN Remote Access]]
* [[WebCRD]]
* [[Xerox]]
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* [[:Category:IRT Media Services|Media Services]]
** [[3D Printing]]
** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]]
** [[Search Committee Interviews]]
** [[Solstice|Solstice Pods]]
** [[:Category:Streaming Media|Streaming Media]]
** [[:Category:Video Conferencing Services|Video Conferencing Services]]
* [[:Category:TeachwithTech|Teaching with Technology]]
** [[:Category:Blackboard - Faculty|Blackboard - Faculty]]
** [[:Category:Blackboard - Students|Blackboard - Students]]
** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]]
** [[New Faculty Technology Orientation]]
** [[Lists|List Manager]]
* [[:Category:Network Services|Network Services]]
** [[Game Consoles and Other Devices]]
** [[Resnet]]
** [[Wireless|Wi-Fi]]
** [[Getting Started: Wired|Wired]]
** [[VPN Remote Access]]
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...that faculty and staff will no longer be subject to an e-mail quota?  Your [https://itwiki.wpunj.edu/index.php/Online_Archive Online Archive] mailbox will eliminate the need to create PST files, and will automatically archive older e-mail!  [[File:Onlinearchive2.png|center|link=https://itwiki.wpunj.edu/index.php/Online_Archive]]
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Revision as of 11:53, 8 July 2019

Welcome to the ITwiki
William Paterson University's public technology documentation repository.

About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.

Did you know...
Looking for an overview of IT Resources? We put together an IT Resources article that reviews topics discussed at the Information Technology Learning and Development Series session.
Did you know...
Multifactor Authentication is here! Multifactor Authentication is required for employee WPconnect and Email accounts as of April 3rd!
Services



Hours of Operation

You may contact Information Technology by submitting a ticket, or calling 973-720-4357.

Regular Work Day Schedule

  • Monday–Thursday: 8:30AM-10:00PM
  • Friday: 8:30AM-6:00PM
  • Saturday: 9:00AM-5:00PM
  • Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Feedback

Request an article, notify us of an error, or send a note by creating a ticket.