IT Resources

Resources, Services & Links

This page provides an overview of Information Technology resources, services and links in one convenient place.

Service	Where to Find It	WP ITwiki article	WP Video Resources	External Support Resources
Helpdesk Resources			WillypHacks: IT Resources
- IT Home Page	wpunj.edu/it
- WPUNJ Helpdesk	wpunj.edu/help	Web Help Desk
- IT Wiki Documentation	wpunj.edu/itwiki
- WPUNJ IT Twitter	twitter.com/wpunj_help
WPconnect
- WPconnect Mobile 'App' shortcut			How-to: Create a Shortcut to WPconnect
Office 365	wpunj.edu/365	Microsoft Office 365	Office 365 at WPU & WillypHacks: Office 365	https://support.office.com/office-training-center
- Office iOS/Android Apps	Apple/Android App Stores	Microsoft Office Mobile Applications		https://products.office.com/en-us/mobile/office
- WP Email on Mobile (Outlook)	Apple/Android App Stores			https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6
- Microsoft Teams	Install from Software Center on WP computers	Microsoft Teams		https://support.office.com/en-us/teams
- Microsoft Office Download	wpunj.edu/365	Download and Install Microsoft Office on a Personal Machine
- FindTime	In Outlook/Outlook Web Access	FindTime		https://findtime.microsoft.com/
Qualtrics	wpunj.edu/qualtrics	Qualtrics	Survey Creation	https://www.qualtrics.com/support/
Guest Wi-Fi
- Sponsored Guest Wi-Fi	wpunj.edu/sponsoredguest	Sponsored Guests
- eduroam		Eduroam	Eduroam at WPU	https://www.eduroam.us/
Printing
- Pharos Departmental Printing	wpunj.edu/webprint	Departmental Xerox Printers on Pharos	Printing with Pharos Uniprint
- Pharos Student Printing	wpunj.edu/webprint	Student Uniprint/Pharos Printing	Student Printing with Uniprint
- Print Shop and WebCRD	wpunj.edu/printservices	WebCRD	Create a Print Order: WebCRD
- Design,Build, & Learn Lab (3D printing)	Library IRT Suite	3D Printing	3D Printing Lab
More Tech Tips
- Software Centers		Software Center (WPUNJ PCs) & Managed Software Center (WPUNJ Mac)
- Solstice Pods		Solstice	Solstice at WPU
- Hobart Hall Presentation Training Classroom	Hobart Hall 132A	Search Committee Interviews using Hobart Hall 132A
- Computer Lab Availability	wpunj.edu/ca	Lab Computer Availablity	Computer Availability Web App
- Online Voicemail & Phone	wpunj.edu/voicemail	Voicemail
- Philo IPTV	wpunj.edu/tv	Philo IPTV Services	IP TV (Philo)
- Campus Shuttle Tracking	wpunj.edu/shuttletracker	Shuttle Bus Transportation Map
Security
- Emergency Alerts		Emergency Notifications
- RAVE Guardian App	Apple/Android App Stores (do we want to include https://wpconnect.wpunj.edu/university/cellphone/default.cfm)?	Rave Guardian App	Campus Safety App: Rave Guardian	https://www.ravemobilesafety.com/support/
- Duo Multifactor Authentication	guide.duo.com	Multifactor Authentication and the Duo App	Installing the Duo App Logging in with Duo Multifactor Authentication Using the Duo Device Management Portal	https://guide.duo.com/
- Phishing & Online Scams		Phishing, Scams and Email Safety
Self-Directed Learning
- Lynda.com (through WPconnect)	wpunj.edu/lynda	Lynda/LinkedIn Learning	Lynda.com Learning at William Paterson University	https://www.linkedin.com/help/lynda
- Blackboard for Instructors	wpunj.edu/bb	Blackboard		https://help.blackboard.com/Learn/Instructor
- Blackboard for Students	wpunj.edu/bb	Student Blackboard Resources		https://help.blackboard.com/Learn/Student