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!Service!!Where to Find It!!WP ITwiki article!!WP Video Resources !!External Support Resources
!Service!!Where to Find It!!WP ITwiki article!!WP Video Resources !!External Support Resources
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| ''Helpdesk Resources''' ||  ||  || [https://www.youtube.com/watch?v=hThAuEAvmo4 WillypHacks: IT Resources] ||  
| '''Helpdesk Resources''' ||  ||  || [https://www.youtube.com/watch?v=hThAuEAvmo4 WillypHacks: IT Resources] ||  
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| [http://www.wpunj.edu/it  - IT Home Page] || wpunj.edu/it ||  ||  ||  
| [http://www.wpunj.edu/it  - IT Home Page] || wpunj.edu/it ||  ||  ||  
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| [http://www.twitter.com/wpunj_help  - WPUNJ IT Twitter] || twitter.com/wpunj_help ||  ||  ||  
| [http://www.twitter.com/wpunj_help  - WPUNJ IT Twitter] || twitter.com/wpunj_help ||  ||  ||  
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| ''WPconnect''' ||  ||  ||  ||  
| '''WPconnect''' ||  ||  ||  ||  
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|  - WPconnect Mobile 'App' shortcut ||  ||  || [https://www.youtube.com/watch?v=aE4qEAQjejc How-to: Create a Shortcut to WPconnect] ||  
|  - WPconnect Mobile 'App' shortcut ||  ||  || [https://www.youtube.com/watch?v=aE4qEAQjejc How-to: Create a Shortcut to WPconnect] ||  
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| [http://www.wpunj.edu/365 ''Office 365'''] || wpunj.edu/365 || [[Microsoft Office 365]] || [https://www.youtube.com/watch?v=CwF76LORBSI Office 365 at WPU] & [https://www.youtube.com/watch?v=ZpWPNuIvkUc WillypHacks: Office 365] || [https://support.office.com/office-training-center https://support.office.com/office-training-center]
| [http://www.wpunj.edu/365 '''Office 365'''] || wpunj.edu/365 || [[Microsoft Office 365]] || [https://www.youtube.com/watch?v=CwF76LORBSI Office 365 at WPU] & [https://www.youtube.com/watch?v=ZpWPNuIvkUc WillypHacks: Office 365] || [https://support.office.com/office-training-center https://support.office.com/office-training-center]
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|  - Office iOS/Android Apps || Apple/Android App Stores || [[Microsoft_Office_365#Microsoft_Office_Mobile_Applications|Microsoft Office Mobile Applications]] ||  || [https://products.office.com/en-us/mobile/office https://products.office.com/en-us/mobile/office]
|  - Office iOS/Android Apps || Apple/Android App Stores || [[Microsoft_Office_365#Microsoft_Office_Mobile_Applications|Microsoft Office Mobile Applications]] ||  || [https://products.office.com/en-us/mobile/office https://products.office.com/en-us/mobile/office]
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|  - FindTime || In Outlook/Outlook Web Access || [[Microsoft_Office_365#FindTime|FindTime]] ||  || [https://findtime.microsoft.com/ https://findtime.microsoft.com/]
|  - FindTime || In Outlook/Outlook Web Access || [[Microsoft_Office_365#FindTime|FindTime]] ||  || [https://findtime.microsoft.com/ https://findtime.microsoft.com/]
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| [http://www.wpunj.edu/qualtrics ''Qualtrics'''] || wpunj.edu/qualtrics || [[Qualtrics]] || [https://www.youtube.com/watch?v=E-DB3MqojDU Survey Creation] || [https://www.qualtrics.com/support/ https://www.qualtrics.com/support/]
| [http://www.wpunj.edu/qualtrics '''Qualtrics'''] || wpunj.edu/qualtrics || [[Qualtrics]] || [https://www.youtube.com/watch?v=E-DB3MqojDU Survey Creation] || [https://www.qualtrics.com/support/ https://www.qualtrics.com/support/]
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| ''Guest Wi-Fi''' ||  ||  ||  ||  
| '''Guest Wi-Fi''' ||  ||  ||  ||  
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| [http://www.wpunj.edu/sponsoredguest  - Sponsored Guest Wi-Fi] || wpunj.edu/sponsoredguest || [[Sponsored Guests]] ||  ||  
| [http://www.wpunj.edu/sponsoredguest  - Sponsored Guest Wi-Fi] || wpunj.edu/sponsoredguest || [[Sponsored Guests]] ||  ||  
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|  - eduroam ||  || [[Eduroam]] || [https://www.youtube.com/watch?v=rmXXSd6xr2A Eduroam at WPU] || [https://www.eduroam.us/ https://www.eduroam.us/]
|  - eduroam ||  || [[Eduroam]] || [https://www.youtube.com/watch?v=rmXXSd6xr2A Eduroam at WPU] || [https://www.eduroam.us/ https://www.eduroam.us/]
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| ''Printing''' ||  ||  ||  ||  
| '''Printing''' ||  ||  ||  ||  
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| [http://www.wpunj.edu/webprint  - Pharos Departmental Printing] || wpunj.edu/webprint || [[Xerox|Departmental Xerox Printers on Pharos]] || [https://www.youtube.com/watch?v=0uVv18mhL1A Printing with Pharos Uniprint] ||  
| [http://www.wpunj.edu/webprint  - Pharos Departmental Printing] || wpunj.edu/webprint || [[Xerox|Departmental Xerox Printers on Pharos]] || [https://www.youtube.com/watch?v=0uVv18mhL1A Printing with Pharos Uniprint] ||  
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|  - Design,Build, & Learn Lab (3D printing) || Library IRT Suite || [[3D Printing]] || [https://www.youtube.com/watch?v=pSA8wJGwqpM 3D Printing Lab] ||  
|  - Design,Build, & Learn Lab (3D printing) || Library IRT Suite || [[3D Printing]] || [https://www.youtube.com/watch?v=pSA8wJGwqpM 3D Printing Lab] ||  
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| ''More Tech Tips''' ||  ||  ||  ||  
| '''More Tech Tips''' ||  ||  ||  ||  
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|  - Software Centers ||  || [[University_Software|Software Center (WPUNJ PCs)]] & [[Mac_OS_Managed_Software_Center|Managed Software Center (WPUNJ Mac)]] ||  ||  
|  - Software Centers ||  || [[University_Software|Software Center (WPUNJ PCs)]] & [[Mac_OS_Managed_Software_Center|Managed Software Center (WPUNJ Mac)]] ||  ||  
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| [http://www.wpunj.edu/shuttletracker  - Campus Shuttle Tracking] || wpunj.edu/shuttletracker || [https://www.wpunj.edu/commuter/shuttle-bus-transportation Shuttle Bus Transportation Map] ||  ||  
| [http://www.wpunj.edu/shuttletracker  - Campus Shuttle Tracking] || wpunj.edu/shuttletracker || [https://www.wpunj.edu/commuter/shuttle-bus-transportation Shuttle Bus Transportation Map] ||  ||  
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| ''Security''' ||  ||  ||  ||  
| '''Security''' ||  ||  ||  ||  
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|  - Emergency Alerts ||  || [[Emergency Notifications]] ||  ||  
|  - Emergency Alerts ||  || [[Emergency Notifications]] ||  ||  
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|  - Phishing & Online Scams ||  || [[Ten_Common_Sense_Steps#Email_Safely|Phishing, Scams and Email Safety]] ||  ||  
|  - Phishing & Online Scams ||  || [[Ten_Common_Sense_Steps#Email_Safely|Phishing, Scams and Email Safety]] ||  ||  
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| ''Self-Directed Learning''' ||  ||  ||  ||  
| '''Self-Directed Learning''' ||  ||  ||  ||  
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| [http://www.wpunj.edu/lynda  - Lynda.com (through WPconnect)] || wpunj.edu/lynda || [[Lynda|Lynda/LinkedIn Learning]] || [https://www.youtube.com/watch?v=2oAdCj2enX8 Lynda.com Learning at William Paterson University] || [https://www.linkedin.com/help/lynda https://www.linkedin.com/help/lynda]
| [http://www.wpunj.edu/lynda  - Lynda.com (through WPconnect)] || wpunj.edu/lynda || [[Lynda|Lynda/LinkedIn Learning]] || [https://www.youtube.com/watch?v=2oAdCj2enX8 Lynda.com Learning at William Paterson University] || [https://www.linkedin.com/help/lynda https://www.linkedin.com/help/lynda]

Revision as of 14:40, 11 June 2019

Resources, Services & Links

This page provides an overview of Information Technology resources, services and links in one convenient place.

Service Where to Find It WP ITwiki article WP Video Resources  External Support Resources
Helpdesk Resources WillypHacks: IT Resources
- IT Home Page wpunj.edu/it
- WPUNJ Helpdesk wpunj.edu/help Web Help Desk
- IT Wiki Documentation wpunj.edu/itwiki
- WPUNJ IT Twitter twitter.com/wpunj_help
WPconnect
- WPconnect Mobile 'App' shortcut How-to: Create a Shortcut to WPconnect
Office 365 wpunj.edu/365 Microsoft Office 365 Office 365 at WPU & WillypHacks: Office 365 https://support.office.com/office-training-center
- Office iOS/Android Apps Apple/Android App Stores Microsoft Office Mobile Applications https://products.office.com/en-us/mobile/office
- WP Email on Mobile (Outlook) Apple/Android App Stores https://support.office.com/en-us/article/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6
- Microsoft Teams Install from Software Center on WP computers Microsoft Teams https://support.office.com/en-us/teams
- Microsoft Office Download wpunj.edu/365 Download and Install Microsoft Office on a Personal Machine
- FindTime In Outlook/Outlook Web Access FindTime https://findtime.microsoft.com/
Qualtrics wpunj.edu/qualtrics Qualtrics Survey Creation https://www.qualtrics.com/support/
Guest Wi-Fi
- Sponsored Guest Wi-Fi wpunj.edu/sponsoredguest Sponsored Guests
- eduroam Eduroam Eduroam at WPU https://www.eduroam.us/
Printing
- Pharos Departmental Printing wpunj.edu/webprint Departmental Xerox Printers on Pharos Printing with Pharos Uniprint
- Pharos Student Printing wpunj.edu/webprint Student Uniprint/Pharos Printing Student Printing with Uniprint
- Print Shop and WebCRD wpunj.edu/printservices WebCRD Create a Print Order: WebCRD
- Design,Build, & Learn Lab (3D printing) Library IRT Suite 3D Printing 3D Printing Lab
More Tech Tips
- Software Centers Software Center (WPUNJ PCs) & Managed Software Center (WPUNJ Mac)
- Solstice Pods Solstice Solstice at WPU
- Hobart Hall Presentation Training Classroom Hobart Hall 132A Search Committee Interviews using Hobart Hall 132A
- Computer Lab Availability wpunj.edu/ca Lab Computer Availablity Computer Availability Web App
- Online Voicemail & Phone wpunj.edu/voicemail Voicemail
- Philo IPTV wpunj.edu/tv Philo IPTV Services IP TV (Philo)
- Campus Shuttle Tracking wpunj.edu/shuttletracker Shuttle Bus Transportation Map
Security
- Emergency Alerts Emergency Notifications
- RAVE Guardian App Apple/Android App Stores (do we want to include https://wpconnect.wpunj.edu/university/cellphone/default.cfm)? Rave Guardian App Campus Safety App: Rave Guardian https://www.ravemobilesafety.com/support/
- Duo Multifactor Authentication guide.duo.com Multifactor Authentication and the Duo App Installing the Duo App Logging in with Duo Multifactor Authentication Using the Duo Device Management Portal https://guide.duo.com/
- Phishing & Online Scams Phishing, Scams and Email Safety
Self-Directed Learning
- Lynda.com (through WPconnect) wpunj.edu/lynda Lynda/LinkedIn Learning Lynda.com Learning at William Paterson University https://www.linkedin.com/help/lynda
- Blackboard for Instructors wpunj.edu/bb Blackboard https://help.blackboard.com/Learn/Instructor
- Blackboard for Students wpunj.edu/bb Student Blackboard Resources https://help.blackboard.com/Learn/Student