IOS Email Settings

From William Paterson University - Information Technology's Wiki
Revision as of 09:40, 21 October 2013 by Rozewskic (talk | contribs)
Jump to navigation Jump to search

This article details how to configure WPUNJ email on iPhone and iPad.


  1. Touch the Settings icon, then Mail, Contacts, Calendars-- add a new Microsoft Exchange account.
  2. Enter your entire WPUNJ email address as both the Email and the Username, leave Domain blank, and enter your account password.
  3. Enter a Description for the account, e.g. WPUNJ and click Next.
  4. After a few seconds of "Verifying", it may come back and show a new field for "Server". If so, enter and click Next.
  5. After "Verifying", you'll have the option to turn on what you want to Sync (Mail, Contacts, Calendar, etc.) then Save.
  6. The initial synchronization may respond with an “unable to connect with server” message, but that should disappear within 5 minutes.

If you receive an "Unable to Sync Account" error when you try to access your WP email, go back to Settings - Mail, Contacts, Calendars. Click on the newly created account, and click again on the "Account" box at the top. Make sure Use SSL is turned on. If you still receive an error, sign into your email account one time by going to WP Connect and clicking the email tab (use full email address as the username) and try the iPhone email again.

Faculty and Staff

Setting up WP Email on an iPhone

  1. Under Settings - Mail, Contacts, Calendars: add a new Microsoft Exchange account.
  2. Email: Enter your full WPUNJ email address
  3. Password: Enter your account's password
  4. User name is the username you use on the WPU network (last name,first initial e.g., smithj)
  5. When prompted for the server name, enter
  6. Domain = wpc
  7. Enter a Description for the account, for example WPUNJ). Click Next.
  8. Save

After a few minutes your account should sync.